PEN weekly newsletter 21 July 2022

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Provider Engagement Network and NHS logo Header

  Supporting health and social care providers in Devon

We hope you are coping with the heat and are keeping staff and the people they support as comfortable as possible in the challenging temperatures.

We do our best to keep the content and structure of our PEN website up-to-date in these fast-changing times and your suggestions on how to improve the website are always welcome.


Cost of Care Upcoming Events

For Care Homes

The Care Provider Alliance and iESE are hosting a dedicated demonstration and FAQ session on the care home tool, for all care home providers, regardless of whether or not they are CPA members.

National support session: 21 July 2022 1pm to 2pm Click here to join the meeting

Devon County Council’s next care homes care drop-in sessions will be on Wednesday 27 July from 11am-12noonClick here to join the meeting

For Personal Care

The next Devon County Council personal care drop-in support session will be on Tuesday 26 July from 11am-12noon. Click here to join the meeting

If you have not received an invitation to any of these events please email socialcarebusinessrelations-mailbox@devon.gov.uk

Please remember that the closing date for all Cost of Care returns is 31 July 2022.


Discharge from hospital into a care home

We have received confirmation from DHSC that an individual who tests positive before being discharged from hospital does not need to restart their 10-day isolation when they are admitted into a care home. The 10 days isolation should continue from the date they tested positive. Isolation can end early if the individual tests negative on/from day 5 and day 6, as noted in the guidance.

If felt appropriate the care home should undertake a risk assessment to ensure the person can be cared for safely.


Care Home Forum on Tuesday 26 July

Please join us for the second County Care Home Forum meeting on Tuesday 26 July, 2-3pm.  This is an open invitation to all care homes within the Devon County Council footprint to regularly meet with Devon’s Market Management Team, CCG, commissioners and other professionals to share information on key topics of interest and concern, hear about and get involved in care home commissioning work and find out more about other key national and local care home priorities.  

We have been working with DCHC (Devon Care Home Collaborative) to finalise the agenda which includes a focus on Care Home priorities, an update from Sarah Mackereth on Safeguarding work and themes from the recent round of Locality Forums.

To join the meeting click on this link. We look forward to seeing you all there.

Future meeting dates to be confirmed soon and shared in the PEN newsletter and on the PEN website.


Personal Assistant and Micro-enterprise Development Opportunities – CQC Regulations support

As part of the work with Community Catalysts, Alex Woolaway will be holding events on CQC regulations and how these apply to self-employed Personal Assistants who work as part of a partnership or group.

These one hour events will take place via Zoom on Monday 8 August, starting at 12noon and 6.30pm To register, please use the following link. If you cannot make the event please leave your details and Alex will be in touch.

For further information about Community Catalysts, please visit their website or follow them on Twitter @commcats and on Facebook.

To register your interest in joining the development programme, contact Alex at: 07741 260 674 or email alex.woolaway@communitycatalysts.co.uk


PPE mask alerts

The NHS Supply Chain has issued alerts on use of two face masks:

Hunan EEXI Inherent Type IIR Face Mask – SKU MKTIIR0127 (ICN 1687)

Easimask Full Support Type IIR Face Mask – SKU BWM536 (ICN 1686) 


Laundry management and infection control guidance

The guidance on management of laundry for COVID positive patients has sometimes been misinterpreted resulting in laundry being stored for 72 hours before entering the laundry. This is not and never was guidance.

The misconception may have resulted from the original COVID guidance statement that domestic waste should be stored for 72 hours before entering the domestic waste stream. Used linen should be held in a designated, safe storage area whilst awaiting uplift. The designated storage area should be secure and inaccessible to the public.

The relevant national guidance to follow is:

C1636-national-ipc-manual-for-england-v2.pdf section 1.7 page 19- safe management of linen

Infection prevention and control: resource for adult social care - GOV.UK (www.gov.uk)

COVID-19 supplement to the infection prevention and control resource for adult social care - GOV.UK (www.gov.uk)


Devon Treatment Escalation Plan (TEP) updated

Treatment Escalation Plans [TEP] including Do Not Attempt Resuscitation orders [DNAR] are an important tool to ensure we communicate with fellow healthcare professionals and carers, regarding the conversations we have had with our patients and those close to them about the appropriate care they should receive at the end of their lives.

Devon’s TEP review group met in May 2021 to review the Version 11 form and have agreed the following amendments to create the latest Version of the Devon TEP form (Version 12)

  • Changes to the ‘If the patient is currently very unwell’ section
  • Changes to the wording ‘in the event of a cardiopulmonary arrest’ section
  • Removed ‘has the EPaCCssystem been updated’ statement

The updated Devon TEP (version 12) is now available to download from the Devon CCG Website. More useful information can also be found at the Devon End of Life Care Teamnet page

To request TEP forms, please e-mail the St Luke’s Hospice Clinical Administration Team. Please continue to use paper stock of TEP version 11 if you have them.

If you have any questions about the TEP form or have trouble accessing, please contact James Boult.


Free Supervision Course for Mental Health and Learning Disability staff

This 2-day DCC course will provide the opportunity for individuals to develop their own individual style of practicing as a supervisor. It is aimed at staff working within the helping professions of mental health and learning disability. The course will provide the opportunity to consider many of the challenges that emerge in practice within current supervision practice.

The course aims to cover the following:

  • What is supervision?
  • Roles and responsibilities of supervision
  • Models of Supervision
  • Tasks of supervision
  • Barriers to supervision
  • Benefits of good supervision
  • Listening Skills
  • Transference & Countertransference
  • Ego states
  • Challenging conversations
  • Issues for discussion
  • Supervision skills practice
  • Setting up peer groups

To gain the certificate you will need to fully participate in both days: Tuesday 26 July, 9.30am – 4.30pm and Tuesday 6 September,  9.30am – 4.30pm

To book a place on this training please contact Catherine Knight.


Acoustic Monitoring Technology in Care Homes 

The use of technology in care homes is becoming an increasingly important tool for many care providers in improving both the safety and wellbeing of residents. The Department for Health and Social Care's white paper 'Health and social care integration: joining up care for people, places and populations', aims for over 20% of all care homes in England to be using acoustic monitoring solutions or equivalent technology by March 2024.

As part of the NHS Digital Social Care Pathfinders Programme which ended in 2021, the UK charity Friends of the Elderly were awarded a grant of £295,000 and implemented wireless acoustic monitoring systems in three of its care homes. Within 6 months, data showed that there had been a 55% reduction in night-time falls and a 20% reduction in hospital admissions alongside a 75% reduction in the number of night-time checks carried out by care staff.

The sound of change - how can acoustic monitoring improve safety in care homes?, Precious Mealia (anthonycollins.com)


Recruiting and retaining personal assistants 

Think Local Act Personal and the Local Government Association have published a report of a co-produced survey about personal assistant recruitment and retention during the pandemic period. The report is essential reading for all involved in enabling people to exercise choice and control over their care and support through a direct payment.  


PA and Microprovider Forums July 2022

This week DCC market management team held another round of PA forums, a quick summary of the discussions can be viewed. Please note, there will not be any PA forums in August, instead this time will be used to review the current engagement structure. In the following weeks a survey will be shared for PAs to provide feedback on the forums and suggest ways we can improve going forward.


LGA Overseas Recruitment support feedback opportunity

Last month the Local Government Association (LGA) published a Bitesize Guide to Overseas Recruitment to aid understanding of the process and share lessons to date from those who are already recruiting from overseas. The LGA is to explore what else would help to enable providers, including, for example, administrative support, advice and guidance, or sharing costs. If you have any comments or would be happy to discuss this please email Amanda.


Northam Lodge wins Enterprise Recognition award

Fiona White, Senior HR Manager and Robin Stoneman, Chair of the Board of Trustees of The Northam Care Trust attended the DWP’s Building Futures Awards evening at Lancaster House on 12th July 2022 to receive the Small and Medium Enterprise Recognition Award for Kickstart. 

The Northam Care Trust supports people with disabilities and older people in North Devon.  They offered Kickstart jobs to 32 young people with 24 remaining in permanent roles in the Trust and are immensely pleased to have been able to support the DWP’s Kickstart scheme.  The Trust was the only social care organisation to win a Kickstart Award in the whole of the South West.  The Awards Event was attended by Prime Minister, Boris Johnson and Thérèse Coffey, Secretary of State for Work and Pensions.

awards show

Remember to share your good news stories in this newsletter

Has your support helped transform someone’s life? Have you got innovative practice to share? Send us your celebratory photos and words and we’ll help share good practice.

Revisit previous good news stories


Issue 87, 21 July 2022


Are your colleagues missing out? Ask them to sign-up to this PEN newsletter here!


Devon’s residents are being urged to “Get Boosted Now”

Latest local walk-in vaccination centres

We put together details of walk-in vaccination centres available across Devon (including Plymouth) over the next week to help staff get their booster vaccinations. You can also use the NHS website to find a walk-in vaccination site.


Proud to Care Logo

Proud to Care support

Proud to Care can support with your recruitment and retention needs. Sign up on our FREE jobs board to post your vacancies.

We have our updates page with news on current opportunities, resources and initiatives. Take a look to see what you could access. To find out more on how we can support you, please email Proud to Care.


Save the date logo

Capacity Tracker Refresher Sessions

There are a series of Capacity Tracker refresher sessions from August to December which would be useful for anyone wanting a recap on the use of the Capacity Tracker or any new staff.

Details are here (you need to be logged into the Capacity Tracker).


Intergrated Care System for Devon (ICSD)

Employee Assistance Programme

The Confidential Care CiC is now offering Employee Assistance Programme (EAP) to all Devon’s adult social care providers, including personal assistants. It is a free and confidential support and counselling service available 24/7 throughout the year.

More information about the programme are available online to share and promote. 

Whether you are after practical advice or emotional support with work or personal issues, CiC can offer expert guidance.  

You can access the EAP by calling them on 0800 085 1376 or via email. 


Devon HOPE Programme website

Check out our brand new Devon HOPE Programme website now: HOPE Programme (myhealth-devon.nhs.uk)


Growing Communities Fund now open

Projects that support Devon communities have the opportunity to apply for funding through a new scheme. Grants ranging from £500 to £3,000 are available through Devon County Council’s Growing Communities Fund


Cost of living support for families with children 

Did you know that children can eat for as little as £1 at a range of supermarkets and other cafes.


Building friendships and community through board games in Barnstaple

Playing board games can be a perfect way to reduce isolation and build social confidence in a fun and low-pressured way, so WayMakers Devon CIC have partnered with ShuffleUp CIC to offer inclusive, accessible and well-supported opportunities for younger autistic adults aged 18-30s in Barnstaple. Sessions are running throughout the summer on Tuesday evenings. For more information please email Alex.


Webinars, online training and forums in one place

Make sure you have the opportunity to participate in local and national webinars, online forums and training by visiting our website.


PEN events calendar

Check the calendar for future events.


Integrated Care System for Devon (ICSD)

ICSD is a partnership of health and social care organisations working together with local communities across Devon, Plymouth and Torbay to improve people’s health, wellbeing and care. Their website contains general information on vaccination including FAQs.

Keyboard

Are your contact details up-to-date?

We encourage providers to update their contact details (especially email addresses) with the Procurement team. We use these details to communicate with providers. It is very important that we reach the correct person in your organisation to receive appropriate referrals and timely updates from DCC, and that you do not miss out on any opportunities. Please ensure we have your most recent email address.


National COVID-19 guidance updates

The GOV.UK website

The NHS.UK website


National vaccination publication collection

The national government page contains vaccination guidance, training resources, consent forms, letters, leaflets, posters and more.


NHS Devon vaccination stakeholder briefings

Read the latest weekly briefing and view previous ones.


DCC COVID-19 updates

Coronavirus advice to the public

Weekly stakeholder briefing

Coronavirus local dashboard and data (report on confirmed cases and deaths at a district level).


Make sure you get involved!

There are a variety of ways for you to engage with us. These include regular emails, newsletters, webinars and engagement meetings. 

Get involved - Provider Engagement Network (devon.gov.uk)


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