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We’re publishing this issue on the day before the Platinum Jubilee Holiday and we hope those of you who are taking a break have a great time. We also express our ongoing thanks to everyone who’s working over this holiday period, as we do all year round.
We do our best to keep the content and structure of our PEN website up-to-date in these fast-changing times and your suggestions on how to improve the website are always welcome.
Proud to Care Retention Research focus groups and survey
Proud to Care are now recommencing the Retention Research amongst care staff in adult social care, funded by Health Education England, following a postponement due to the high volume of Covid cases and high levels of staff absence. Transform Research has been commissioned to carry out this work across the whole of Devon.
Focus groups will be held between 13-21 June with £10 voucher for participants, and there is an online survey for staff, which is now live.
This attachment contains the joining link and background for care staff and the second attachment provides further information for employers.
The full report from this research will be shared you. It will also inform the wider retention research in the NHS across the Integrated Care System for Devon (ICSD).
Hospital admissions procedure reminder
Remember to tell us if people you are caring for under a contract with us are admitted to hospital, especially if its for a week or more.
You should inform the Care Manager or Care Direct by phone as soon as possible.
Residential settings will need to follow up by email to Finance teams, and also let them know when the person is discharged from hospital back into your care.
Contact email addresses for the Locality Finance Clerks are:
Care Direct Plus Eastern Finance cdpeasternfinance-mailbox@devon.gov.uk
Care Direct Plus Southern Finance cdpsouthernfinance-mailbox@devon.gov.uk
Care Direct Plus Northern Finance cdpnorthernfinance-mailbox@devon.gov.uk
No collections from Priority Post Boxes during the Jubilee Bank Holiday reminder
If your testing requirement is urgent a courier can be booked using the 119 service. Couriers will continue to collect PCR tests from care homes in outbreak as normal across the entire bank holiday weekend. Collections should be booked as normal on the online courier booking portal.
Please remember that the current opening hours of the 119 telephone helpline are now Monday – Friday: 8am – 6pm Saturday and Sunday: 9am – 1pm .
Pharmacy opening hours over the Jubilee weekend
Pharmacies will be open over the long weekend – view opening times for your nearest pharmacy. For more urgent issues, phone 111 or go online.
Cost of Care update – participants still needed
As announced in our last issue, Devon County Council is required to meet the Conditions for access to Fair Cost of Care funding or our area.
The Cost of Care exercise means we will be surveying local providers to determine a sustainable fee rate and the results need to be comprehensive, accurately reflect local costs and appear in the public domain.
We have established a Cost of Care Steering Group and we will update you on Group decisions shortly, thank you to those providers who are working with us in this group.
We are also establishing task and finish groups on specific issues and they are still opportunities for providers to join these groups.
To express interest, please email socialcarebusinessrelations-mailbox@devon.gov.uk
New PEN Cost of Care webpage
We are putting together a new Cost of Care section of our Provider Engagement Network website on which we will maintain the latest information on progress in Devon.
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Personal Assistants and Micro-Providers drop in sessions
At the next meeting Alex Woolaway from Community Catalysts will be attending to give an overview of the project and the types of information and guidance they can offer to the existing PA market. They will also be using your feedback in the meeting to inform their future online workshop. These sessions are held via Zoom:
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North Devon – Thursday 9 June 2pm to 2.40pm joining link Passcode: NorthPA
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East Devon – Thursday 9 June 3pm to 3.40pm joining link Passcode: EastPA
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South / West Devon – Thursday 9 June 4pm to 4.40pm joining link Passcode: SWPA
RoSPA Falls Prevention in the home resources
RoSPA have created some helpful information on how can falls be prevented, as well as how to maintain strength and balance.
Falls prevention in the home – free videos and downloadable resources - RoSPA
Carers Week including the Walk a Mile with a Smile
Carers Week is taking place across the UK from Monday 6 to Sunday 12 June 2022.
Carers Week is an annual campaign to raise awareness of caring, highlight the challenges unpaid carers face and recognise the contribution they make to families and communities throughout the UK. It also helps people who don’t think of themselves as having caring responsibilities to identify as carers and access much-needed support.
There are a range of sessions taking place such as craft sessions, being aware of financial scams, Tai Chi, laughter yoga and many more! Click here to find out more on how to get involved.
The Walk a Mile with a Smile is challenge part of Carers Week, walk a mile and take a photo of yourself smiling then send it to Devon Carers.
Looking to complete the Care Certificate?
Why not access the fully funded Grey Matter Learning! The Care Certificate is just one of out the 100 different eLearning courses that you can access. Pick and choose what you or your team need from courses like safeguarding, communication skills or equality & diversity.
How to access?
All social care providers and Personal Assistants contact the Grey Matter Learning team. Select access training and then complete the contact us page and state that you would like an account under the Devon County Council funding. The team will be in touch with you to set up your account.
Fully funded?
We are piloting the eLearning platform for one year. This is fully funded for all providers and Personal Assistants in Devon. If you have any feedback or comments about the platform please complete our quick survey.
Employee Assistance Programme Awareness Sessions - Join us next week!
We are running awareness sessions about the Employee Assistant Programme (EAP) that is now available for all adult social care providers in Devon. Free and confidential information, support and counselling service - available 24 hours 7 days a week 365 days a year. The Managers sessions include information about the managers advice line and an introduction to the EAP. The All Staff sessions are available for everyone from managers to support staff and is an in-depth look about the EAP offer.
8 June - Managers EAP Awareness Sessions, 9:30 am to 10:00 am or 3:00 pm to 3:30 pm
9 June - All Staff EAP Awareness Session, 9:30 am to 10:00 am or 3:00 pm to 3:30 pm
How to join? Just email Workforcetraining&education@devon.gov.uk and we'll send an meeting invite.
Consensus statement on the association between the discharge of patients from hospitals and COVID in care homes
This statement has been published by the national Social Care Working Group participants on 26 May.
Consensus statement on the association between the discharge of patients from hospitals and COVID in care homes - GOV.UK (www.gov.uk)
Devon County Council Adult Social Care Director appointed
Tandra Forster has been appointed as our new Director of Integrated Adult Social Care.
Tandra is currently working for Southend-on-Sea City Council where she is the Director of Adult Social Services and the strategic lead with health, cultural partners and the voluntary and community sector.
Free 1-2-1 session with local enterprise coach
Workshops providing 1:1 support on helping with any problem an enterprise may have, such as a one stop shop, business/marketing/social/HR, leaflet attached.
Celebrating Success: Home Instead Trishaw rides
Home Instead's Director Lynn is a Trustee of the charity Cycling Without Age West Devon and East Cornwall and this link has allowed Home Instead clients to have the chance of a ride on the Trishaw around their community. Everyone has the right to feel the wind in their hair! The charity has just been successful in a lottery bid and will be buying another trishaw to offer even more rides across the area.
Remember to share your good news stories in this newsletter
Has your support helped transform someone’s life? Have you got innovative practice to share? Send us your celebratory photos and words and we’ll help share good practice.
Revisit previous good news stories
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