PEN weekly newsletter 19 May 2022

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Provider Engagement Network and NHS logo Header

  Supporting health and social care providers in Devon

As the return to ‘Living with Covid’ continues, the contents of this newsletter will start to emphasise other aspects of adult social care and health, including national campaign weeks and days. This week is Dementia Action Week until 22 May and next week is Acquired Brain Injury Week, with links to both websites in today’s newsletter.

We do our best to keep the content and structure of our PEN website up-to-date in these fast-changing times and your suggestions on how to improve the website are always welcome.


Ventilation Guidance Update

Ventilation to reduce the spread of respiratory infections, including COVID-19 – This guidance on the ventilation of indoor spaces to reduce the spread of respiratory infections, including coronavirus was updated in line with 'Living with COVID-19' changes from 1 April. Updated: 13 May 2022


Testing update: Platinum Jubilee holiday, 119 change and digital reader service

There will be no collections from priority post boxes during the Jubilee bank holiday Collections will not be made from priority post boxes on Thursday 2 June, Friday 3 June, Saturday 4 June and Sunday 5 June. If you use priority post boxes to return PCR test kits to the lab for community admissions, for an ongoing evaluation project, or as part of the Vivaldi study, then we would ask you to consider rescheduling testing for before or until after the Queen’s Jubilee bank holiday weekend. If your testing requirement is urgent a courier can be booked using the 119 service. Couriers will continue to collect PCR tests from care homes in outbreak as normal across the entire bank holiday weekend. Collections should be booked as normal on the online courier booking portal.

There will be reduced deliveries over the Jubilee bank holiday Any tests ordered on or after the 27 May will not be delivered until after the bank holiday period. We encourage care homes to ensure they have the sufficient stocks of rapid response and outbreak tests available. You can order tests for regular or outbreak testing using the online order portal.

New 119 opening hours from 30 May 2022 The current opening hours of the 119 telephone helpline are 7am to 11pm, 7 days per-week. From 30 May 2022 the opening hours will change to the following times: Monday – Friday: 8am – 6pm Saturday and Sunday: 9am – 1pm 

Reminder: New digital reader service available for care homes The National Testing Programme was pleased to announce last week an additional method for care homes in England to register their rapid lateral flow device (LFD) results. Care homes will have access to the Digital Reader service from the 19 May.


Transparent Masks available from Devon County Council

Throughout the pandemic we have received request for transparent masks from those supporting people with learning disabilities, sensory problems, people with dementia and/or general communication problems. 

The Department of Health and Social Care have approved two transparent masks for use with appropriate risk-assessment (equivalent to a Type IIR mask), Neither will be available free of charge through the DHSC PPE portal.

Devon County Council have purchased a ‘one off’ supply of these masks and they are now available for free until stocks last for all social care providers and teams who support people who find it difficult to communicate using Type IIR or Type II masks.

Please note: Transparent Masks will need to be purchased at organisations own costs in the longer term once this supply has ran out.

Please complete this short PPE order form to order a supply of Transparent masks, once submitted one of our PPE gatekeepers will call you to arrange a collection from one of our PPE hubs across Devon.

If you have any queries please email the PPE team.


Funded Nursing Care rates

New Funded Nursing Care rates have now been published at: Increased funding for nursing in care homes - GOV.UK (www.gov.uk)


Digital Transformation Fund questionnaire

On the 1 December 2021, The Department of Health and Social Care published the White Paper People at the Heart of Care which outlines the 10-year vision for the reform of the sector including embedding technology into care services. To help national planning, providers are being asked to complete the following questionnaire by 5pm Friday 3rd June 2022.

Digitising Social Care - Adult Social Care (ACS) Digital Transformation Fund (office.com)


Acquired Brain Injury Week: Headway Devon activities

This week (commencing 16 May) is Acquired Brain Injury week and Headway Devon will be working with Headway UK and brain injury organisations across the UK to raise public understanding of the hidden disability. At Headway Devon this will culminate in ‘Hilarious Hats for Headway’ event which will include a tea party, storytellers, music and more in celebration of the 2,000 individuals across Devon who live with an acquired brain injury. See the world differently on Saturday 21 May from 1pm at the Transit Shed on Exeter Quay and in the X Centre on Commercial Road, Exeter EX2 4AD.


Dementia Action Week until 22 May

Dementia Action Week is Alzheimer's Society's biggest and longest running awareness campaign. Each year, they work with individuals and organisations across the UK to encourage people to ‘act on dementia’. This year’s campaign is taking place this week and will run until 22 May with the theme of diagnosis.

Dementia Action Week | Alzheimer's Society (alzheimers.org.uk)


Dementia UK Summer School

Dementia UK is excited to invite all health and social care professionals with an interest in improving support for families living with dementia to attend their annual online summer school add dates. Find out more here


Personal Assistants and Micro-Providers meetings

These sessions will be an opportunity for providers to ask questions, meet the team, and share information. Each month will be centred around a theme that emerged from PA feedback. In May we were joined by the Proud to Care team who shared information about  training and wellbeing support offers available to PAs. In June we will be joined by Community Catalysts who are working in partnership with DCC to develop community enterprises, this work will help address market sufficiency issues and offer a greater choice of care options.

North – Thursday 9th June 2pm to 2.40pm
Zoom joining link Passcode NorthPA

East – Thursday 9th June 3pm to 3.40pm
Zoom joining link Passcode EastPA

South & West – Thursday 9th June 4pm to 4.40pm
Zoom joining link Passcode SWPA


Health and Social Care skills Accelerator Programme

Access a variety of Fully funded, flexible learning and development opportunities all designed to support you and your team to progress & specialise in the Health and Social Care Sector through The Health and Social Care Skills Accelerator Programme - ESF

For regular training offers and updates, subscribe to our HSSAP E- Bulletin or Contact our team.


Transparent Masks now available for Adults Social Care teams, Childrens Social Care teams and Providers.

Throughout the pandemic we have received request for transparent masks from those supporting people with learning disabilities, sensory problems, people with dementia and/or general communication problems. 

The Department of Health and Social Care have approved two transparent masks for use with appropriate risk-assessment (equivalent to a Type IIR mask), Neither will be available free of charge through the DHSC PPE portal.

Devon County Council have purchased a ‘one off’ supply of these masks and they are now available for free until stocks last for all social care providers and teams who support people who find it difficult to communicate using Type IIR or Type II masks.

Please note: Transparent Masks will need to be purchased at organisations own costs in the longer term once this supply has ran out.

Please complete this short PPE order form to order a supply of Transparent masks, once submitted one of our PPE gatekeepers will call you to arrange a collection from one of our PPE hubs across Devon.

If you have any queries please email the PPE team.

Vaccination Fact Cards for Black African and Caribbean communities

Fact cards featuring trusted health experts addressing common topics of concern about COVID-19 vaccines are available to support the promotion of vaccination and engagement with Black African and Black African Caribbean communities.

Download the vaccination fact pack on the COVID-19 Vaccine Equalities Connect and Exchange Hub on FutureNHS, or email england.vaccination-equalities@nhs.net


Chief Social Worker for Adults publishes annual report

The Department of Health and Social Care and the Chief Social Worker for Adults, Lyn Romeo, have published her annual report for 2021-22.


Higher Development Award - Unlocking potential 

Devon County Council are reaching out for an expression of interest about a new training pathway following on from the Care Certificate for all social care providers. The Higher Development Award has three different levels (L1-L3) focusing on personal development, team leader skills and leadership. The award aims to build on the expansive knowledge staff already hold, give further tools to increase awareness and improve service user outcomes.

We have created a page with information about the award with links to Health Education England and case studies at Lambeth college. We would like to host an information session (date to be confirmed) for providers to find out more and potentially develop the first Higher Development Award pathway in Devon for all providers in social care.

If you would like to be involved or would like more information, please contact us at Workforcetraining&education@devon.gov.uk


TALKWORKS reminder!

If you are feeling stressed, anxious, are experiencing ongoing low mood, or are having difficulty sleeping, the NHS can help. TALKWORKS is a free and confidential NHS talking therapy service, here to help anyone over the age of 18 living in Devon, improve their mental and physical wellbeing. TALKWORKS therapists will work with you, by providing a variety of tools and techniques, to help get your life back on track, so that you can feel like yourself once again.

Treatment and support includes:

  • One-to-one sessions with a therapist
  • Group therapy sessions
  • Wellbeing workshops
  • Access to online self-help

You do not need a referral from a GP to access TALKWORKS’ services, you can refer yourself online or over the phone. For more information on the different treatment options and therapy services, please visit the TALKWORKS website or call 0300 555 3344.


Equipment/TECS fund for care homes

Devon County Council have identified a one-off amount of £100,000 capital funding and  are now inviting bids against this capital pot for minor adaptations and equipment including TECS. 

Please see the attached slides for further information about the process and outcomes to be met and the  application form for which the deadline is 24 June.  If you have any questions, please e-mail socialcarebusinessrelations-mailbox@devon.gov.uk.


Care Home iPad offer project survey

In winter 2020, to support the pandemic response, NHSX procured and gifted 11,000 iPads to care homes across the country. The iPads were to support care homes to access remote health consultations and wellbeing services for the people in their care, and to help keep residents connected to their loved ones during the pandemic 

The central funding for mobile device management support is due to end in June 2022 and the NHS and partners Jigsaw 24 have launched a survey to collect the views of care homes with NHSX iPads. We have extended this survey (link) for two weeks and it will now close on Friday 20th May.


Torbay & South Devon Care Homes Online Training platform reminder

The HIVE, the Torbay and South Devon training platform, has a care providers’ page currently available to care organisations in Torbay and South Devon. For further information visit (link below) and to request access, please email tsdft.hivesupport@nhs.net.

Care homes and NHS work together on training page  


Queen's Speech briefing notes

The State Opening of Parliament (10th May) marked the start of a new Parliamentary session and The Queen’s Speech summarised the Government’s commitments for the year ahead. Issues  relevant to social care include: funding the NHS to reduce backlogs; bringing forward draft legislation to reform the Mental Health Act(England and Wales); simplifying public sector procurement “to provide more. Full details can be found in the Government’s briefing notes.


Remember to share your good news stories in this newsletter

Has your support helped transform someone’s life? Have you got innovative practice to share? Send us your celebratory photos and words and we’ll help share good practice.

Revisit previous good news stories


Issue 78, 19 May 2022


Are your colleagues missing out? Ask them to sign-up to this PEN newsletter here!


Devon’s residents are being urged to “Get Boosted Now”

Latest local walk-in vaccination centres

We put together details of walk-in vaccination centres available across Devon (including Plymouth) over the next week to help staff get their booster vaccinations. You can also use the NHS website to find a walk-in vaccination site.

Some of the walk in Vaccination dates and times include:

Exeter

Saturday 21 May, 10am–4.30pm, Tesco Extra, Russell Way, Exeter EX2 7EZ

Sunday 22 May, 10am-4pm, Morrisons, Prince Charles Road, Exeter, EX4 7BY

Exeter Coach Station, Bamflyde Street, Exeter, EX1 2JX

Plymouth

Friday 20 May, 9am-7.pm, Home Park Vaccination Centre, Home Park, Plymouth, PL2 3DQ (all doses 16+ from 9am, first and second doses for ages 5-15 from 3pm)

Sunday 22 May, 11am-5pm, Honnicknowle Youth Centre, 16-17 Honnicknowle Green, Plymouth, PL5 3PY

Barnstaple

Saturday 21 May, 8.30am-3.30pm, Vaccination Centre, Tesco Extra (car park), Barnstaple Retail Park, Sticklepath, Barnstaple, EX31 2AS

Sunday 22 April, 8.30am-3.30pm, Vaccination Centre, Tesco Extra (car park), Barnstaple Retail Park, Sticklepath, Barnstaple, EX31 2AS (ages 5+)


Proud to Care Logo

Proud to Care support

Proud to Care can support with your recruitment and retention needs. Sign up on our FREE jobs board to post your vacancies.

We have our updates page with news on current opportunities, resources and initiatives. Take a look to see what you could access. To find out more how we can support you, please email Proud to Care.


Save the date logo

Torbay and South Devon care home and domiciliary care webinar

This free Eventbrite webinar is for workers in the South Devon and Torbay area. You can sign up for it here.

The session is an hour long and will cover the importance of mouth care and how to perform good mouth care. It will take place virtually on Tuesday 31st May at 2pm. Participants will receive a certificate on completion.


Care Home Locality Support Forums

These forums are engagement opportunities for care home providers and their registered managers, DCC Market Management Team and the locality Assistant Director/Social Care Operational team. You can view all of the previous meeting minutes in the online library.

The next care home locality forums:

East – Tuesday 24 May, 10am to 11am

North – Thursday 26 May, 3pm to 4pm

South & West – Friday 27 May,  3pm to 4.30pm

If you have not received the calendar invite please email socialcarebusinessrelations-mailbox@devon.gov.uk stating which locality meeting you would like to receive invites for (North, East or South & West).


Reminder - national Made with Care survey

The latest iteration of the Department of Health and Social Care’s recruitment campaign, “Made with Care”, ran across national broadcast, digital and social media channels from 3rd November 2021 until 31st March 2022.

Campaign evaluation is now underway,  and we need to know whether it has been effective in supporting the adult social care sector to recruit new staff.

To gather insight into whether this has been achieved, the latest campaign evaluation survey is now availableand will remain open until 5pm Friday 31st May 2022.


Employee Assistance Programme

The Confidential Care CiC is now offering Employee Assistance Programme (EAP) to all Devon’s adult social care providers, including personal assistants. It's a free and confidential support and counselling service available 24/7 throughout the year.

More information about the programme are available online to share and promote. 

Whether you’re after practical advice or emotional support with work or personal issues, CiC can offer expert guidance.  

You can access the EAP by calling them on 0800 085 1376 or via email. 


Webinars, online training and forums in one place

Make sure you have the opportunity to participate in local and national webinars, online forums and training by visiting our website.


PEN events calendar

Check the calendar for future events.


Intergrated Care System for Devon (ICSD)

Integrated Care System for Devon (ICSD)

ICSD is a partnership of health and social care organisations working together with local communities across Devon, Plymouth and Torbay to improve people’s health, wellbeing and care. Their website contains general information on vaccination including FAQs.

Keyboard

Are your contact details up-to-date?

We encourage providers to update their contact details (especially email addresses) with the Procurement team. We use these details to communicate with providers. It’s very important that we reach the correct person in your organisation to receive appropriate referrals and timely updates from DCC, and that you don’t miss out on any opportunities. Please ensure we have your most recent email address.


National COVID-19 guidance updates

The GOV.UK website

The NHS.UK website


Make sure you get involved!

There are a variety of ways for you to engage with us. These include regular emails, newsletters, webinars and engagement meetings. 

Get involved - Provider Engagement Network (devon.gov.uk)


National vaccination publication collection

The national government page contains vaccination guidance, training resources, consent forms, letters, leaflets, posters and more.


NHS Devon vaccination stakeholder briefings

Read the latest weekly briefing and view previous ones.


DCC COVID-19 updates

Coronavirus advice to the public

Weekly stakeholder briefing

Coronavirus local dashboard and data (report on confirmed cases and deaths at a district level).


PEN newsletter archive

View previous issues