PEN weekly newsletter 28 April 2022

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Provider Engagement Network and NHS logo Header

  Supporting health and social care providers in Devon

Although the flurry of guidance updates has slowed down, changes are still being made to reflect the shift to living with COVID-19 alongside other viruses.  

We do our best to keep the content and structure of our PEN website up-to-date in these fast-changing times and your suggestions on how to improve the website are always welcome.


Testing guidance reminder

Please remember that if staff have one or more of the new longer list of Covid-19 symptoms posted in our last issue AND feel too unwell to work or have a high temp then they should isolate for 48 hours and test.

The guidance also specifically states that “Staff with respiratory symptoms who feel well enough to work and do not have a temperature, do not need to take a symptomatic test and can continue working. “

The guidance clarifies ordering tests and returning tests. Please remember that there are now no longer any weekend or bank holiday collections for priority post box returns, meaning any outbreak testing will need to be done on normal working weekdays only.

Coronavirus (COVID-19) testing for adult social care services 


Taking a lateral flow test

Reminder: Advice on spotting Covid-19 test scams

The UK Health Security Agency has issued the following advice to the public to help people spot Covid-19 test scams

  • Contact tracing ended from 24 February 2022 and the Government is no longer issuing SMS or emails to close contacts.
  • You will never receive a text from NHS Test and Trace or another government department advising you that you need to pay for a test. All groups that are eligible for testing will be provided with free tests. 
  • Anyone who is contacted should immediately report it. If you are suspicious about an email you have received, forward it to report@phishing.gov.uk. Suspicious text messages should be forwarded to the number 7726, which is free of charge.
  • If you believe you are the victim of a fraud, please report this to Action Fraud as soon as possible by calling 0300 123 2040 or visiting www.actionfraud.police.uk Action Fraud is the reporting centre for fraud and cybercrime in England, Wales and Northern Ireland. Reports of fraud and any other financial crime in Scotland should be reported to Police Scotland via 101.

Moderna and Pfizer vaccination side effects

Both the Moderna and Pfizer vaccinations have similar side effects and both have an excellent safety profile. The most common side effects for both vaccines are discomfort at the vaccination site, headache, fatigue and muscle aches all of which are usually short lived and self-limiting. The JCVI has published information suggesting that effects such as these will occur in more than 50% of individuals vaccinated with either Moderna or Pfizer. The risk of any serious side effects is extremely low for both vaccines.


Spring booster jabs for care homes

Spring Boosters (a second Booster) vaccinations are currently being rolled out to residents of Care homes for Older People in line with JCVI guidance to maintain high levels of protection for the most vulnerable.

If you have not yet heard from the NHS please do contact the vaccination support team to ensure you have a vaccination visit arranged as soon as possible by emailing them.

Care homes are encouraged to:

  • engage staff and residents early
  • ensure the visiting team are aware of any COVID-19 cases ahead of any visit
  • create adequate space to enable the vaccination to take place: an area of diluting and mixing, a room for vaccinating and an area for observation may be needed
  • prepare a log of those who require vaccination
  • make sure best interest and capacity have been concluded ahead of your vaccination visit

Visiting teams will also be offer first, second and first booster vaccinations to residents and staff, please make your vaccination team aware of likely numbers.

A guide to the spring booster for 75 years and older.


How coronavirus is looking, in numbers

The Office for National Statistics updated its data this week  to show how people's habits are changing.

Retail and recreation locations have seen visits increase by eight per cent in the week to 15 April, which is now 91 per cent of pre-coronavirus levels.

Parks and public spaces have seen a 30 per cent rise in visits from the previous week.

Seated dining was up 138 per cent of the equivalent week in 2019, the highest level since September 2021.

But approximately one in every 12 residents in Devon currently has coronavirus, and the number of deaths of people with the virus is increasing.

Steve Brown, our Director of Public Health Devon, said:

"It's a stark reminder that coronavirus is still with us. While living with covid presents opportunities to return to a normality, it's important that we remain cautious doing so."

He’s listed five simple things that we can, and should be doing to protect ourselves, friends and families, including staying at home if possible and avoiding seeing others if you have symptoms of coronavirus or any infectious illness.

Read Steve’s guidance on protecting ourselves and others from illness, on our web page.


Do you need more registered nurses in your Care Home? Could a Return to Practice student be the answer?

The Return to Practice course run at the University of Plymouth enables previously registered nurses to come back into the workforce in as little as 16 weeks. We are looking for Care Homes with nursing who would be interested in providing a placement for Return to Practice students who are required by the NMC to undertake 450 hours of supervised and assessed clinical practice. This can be part time or full time and the student could be in a paid HCA role with protected learning or supernumerary. The potential benefit for your service is a registered nurse familiar with your care home, ready to join your team and there is funding of up to £1,500 to support this placement. You would be supported throughout by the University and the Clinical Placement Expansion team.

If you would like to learn more please contact either Adele Kane, Return to Practice Programme Lead adele.kane@plymouth.ac.uk or Jo Sutton, Clinical Placement Expansion Project Worker jsutton4@nhs.net


Capacity Tracker:  Provider Training Sessions – April/May 22

Capacity Tracker training session dates.

  • 21 April 11.00am-11.30am (Care Home)
  • 24 May 1.00pm-1.30pm (Care Home)
  • 19 April 1.30pm-2.00pm (Home Care)
  • 19 May 1.30pm-2.00pm (Home Care)
  • 28 April 11.00pm-11.30pm (Hospice)
  • 25 May 9.30am-10.00am (Hospice)

Employee Assistance Programme

The Confidential Care CiC is now offering Employee Assistance Programme (EAP) to all Devon’s adult social care providers, including personal assistants. It's a free and confidential support and counselling service available 24/7 throughout the year.

More information about the programme are available online to share and promote. 

Whether you’re after practical advice or emotional support with work or personal issues, CiC can offer expert guidance.  

You can access the EAP by calling them on 0800 085 1376 or via email. 


Intergrated Care System for Devon (ICSD)

Integrated Care System for Devon (ICSD)

ICSD is a partnership of health and social care organisations working together with local communities across Devon, Plymouth and Torbay to improve people’s health, wellbeing and care. Their website contains general information on vaccination including FAQs.


Remember to share your good news stories in this newsletter

Has your support helped transform someone’s life? Have you got innovative practice to share? Send us your celebratory photos and words and we’ll help share good practice.

Revisit previous good news stories


Issue 75, 28 April 2022


Are your colleagues missing out? Ask them to sign-up to this PEN newsletter here!


Devon’s residents are being urged to “Get Boosted Now”

Latest local walk-in vaccination centres

We put together details of walk-in vaccination centres available across Devon (including Plymouth) over the next week to help staff get their booster vaccinations. You can also use the NHS website to find a walk-in vaccination site.


Proud to Care Logo

Proud to Care support

Proud to Care can support with your recruitment and retention needs. Sign up on our FREE jobs board to post your vacancies.

We have our updates page with news on current opportunities, resources and initiatives. Take a look to see what you could access. To find out more how we can support you, please email Proud to Care.


Save the date logo

Petroc's Getting into Care Fair and courses

On Wednesday 11 May at Petroc College's Tiverton Campus are holding a 'Getting into Care Fair' on Wednesday 11 May 12-7pm at Health Futures Hub in Tiverton

They also are offering a range of courses which include Makaton taster sessions at the North Devon Campus on 4 May 3-5pm or 11 May 3-5pm.  They are also offering as a level 2 award in medical terminology course which runs every Monday from 25 April - 7 June, they are also holding a level 2 award introduction into counselling skills, which is a 5 week course starting on 10 May.

To apply for any of these courses or to find out more, please send an email


Grey Matter Learning- eLearning demo

Grey Matter Learning is a eLearning platform with over a 100 different eLearning courses from the Care Certificate, Safeguarding to Epilepsy Awareness.

How to access? All social care providers and personal assistants can access the eLearning platform. All providers can sign up for an account by completing the contact page, write in the message box that you would like to access the funded account from Devon County Council. The team will then be in touch with you to sign you up with an account. Personal Assistants please send them an email.

Come along to the demo session to see how the platform works and ask any questions. Complete the contact page that you would like an invite for Devon’s Demo on Thursday 28 April 2.00pm till 3.00pm.


Webinars, online training and forums in one place

Make sure you have the opportunity to participate in local and national webinars, online forums and training by visiting our website.


Employee Assistant Programme Awareness Webinars

We would like to invite you to awareness sessions all about the Employee Assistant Programme CiC. All adult social care providers in Devon can now access the employee assistant programme. Free and confidential information, support and counselling service - available 24 hours 7 days a week 365 days a year. We are running 30-minute sessions from May to July so please share with colleagues and your team. All sessions are from 9.30am-10.00am or 3.00pm-3.30pm.

Wednesday 4 May - Managers EAP Awareness Sessions
Thursday 5  May - All Staff EAP Awareness Session
Wednesday 8 June - Managers EAP Awareness Sessions
Thursday 9 June – All Staff EAP Awareness Session
Wednesday 6 July - Managers EAP Awareness Sessions
Thursday 7 July  - All Staff EAP Awareness Session
How to join? Please contact Workforcetraining&education@devon.gov.uk and we will send you an meeting invite.


PEN events calendar

Check the calendar for future events.


Keyboard

Are your contact details up-to-date?

We encourage providers to update their contact details (especially email addresses) with the Procurement team. We use these details to communicate with providers. It’s very important that we reach the correct person in your organisation to receive appropriate referrals and timely updates from DCC, and that you don’t miss out on any opportunities. Please ensure we have your most recent email address.


National COVID-19 guidance updates

The GOV.UK website

The NHS.UK website


National vaccination publication collection

The national government page contains vaccination guidance, training resources, consent forms, letters, leaflets, posters and more.


NHS Devon vaccination stakeholder briefings

Read the latest weekly briefing and view previous ones.


DCC COVID-19 updates

Coronavirus advice to the public

Weekly stakeholder briefing

Coronavirus local dashboard and data (report on confirmed cases and deaths at a district level).


PEN newsletter archive

View previous issues