PEN weekly newsletter 14 April 2022

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Provider Engagement Network and NHS logo Header

  Supporting health and social care providers in Devon

Easter eggs with text saying have a happy and safe easter

As this issue comes out on the day before Good Friday, we are taking this opportunity to wish you all a Happy Easter and once again than you for the vital work you carry on all year round. If you are managing to take a break then we hope you have good one!

We do our best to keep the content and structure of our PEN website up-to-date in these fast-changing times and your suggestions on how to improve the website are always welcome.


DCC community newsletter sets out how to live safely with COVID-19 

Although specific guidance has been published for care settings, for the public a new phase of living with COVID-19 started in April, where the virus will be managed like other respiratory illnesses. 

Devon County Council has summarised the latest guidance in a special edition of the ‘Connectme’ community newsletter, you can catch up online. –make the Connectme word the link.


Care Homes Placement Risk Assessment Checklist

Changes have been made to the Standard Operating Procedure for supporting Care homes through Outbreaks of Covid 19.  A key change has been in relation to the process through which homes can consider taking new admissions while outbreak control measures are still in place.

Previously, the Community Services Manager (CSM) would complete a risk assessment and make a decision for each prospective resident while the home remained subject to outbreak restrictions.    

From this point forward, the CSM  will be involved in the decision-making only if an Outbreak Control Team meeting is in place (and this would usually be where there is an exceptionally serious or escalating outbreak).  In all other situations the Care Home Manager will be responsible for making the decisions as to whether they can safely meet the needs of a prospective resident while the home is in outbreak. 

A checklist has been adapted to support Care Home Managers with understanding the factors they should consider. You may wish to download and use the form  from the PEN website. Please retain a copy of the risk assessment you undertake


Infection Control, Testing and Vaccination Fund: October 2021 - March 2022: Third and Final Reporting Point

Thank you to those who have already submitted their final monitoring form for the ICG.

The deadline for reporting is this Friday 15 April 2022 at midday.

Here are our Monitoring links as usual:

The link to the form required for Community Care services ONLY is HERE.

The link to the form required for Care Home services ONLY is found HERE.

  • Complete one form for each registered provider (not location)  
  • If you are a provider of both regulated care home provision and regulated community care provision, and have received and returned two grant agreements, then you must complete two monitoring forms. One for your care home provision and one for your community provision. 

Please note that  a successful submission is required from you to ensure you are compliant with the terms and conditions you have agreed to in accepting these funds.  

For any queries and to return the monitoring form, please contact: adultsc.covid19adultsocialcaregrants-mailbox@devon.gov.uk   


UKHSA Living with Covid Care Provider Q & A slides

Presentation slides from the online Q & A session for adult social care providers on ‘Living with Covid guidance from 4 April 2022’ hosted by the UK Health Security Agency’s South West Health Protection Team on Friday 8 April are now available on the Testing part of the PEN website.


Bereavement resources for the social care workforce 

The Department of Health and Social Care has collated in collection of resources which may help social care staff cope with bereavement, which can be especially difficult for staff who have long and meaningful relationships with the people they support.


Designated Settings Indemnity Support ends

In line with the discontinuation of designated settings nationally, the Designated Settings Indemnity Support (DSIS) will come to an ended on 31 March  2022

More information about the changes in discharging arrangements for COVID-positive individuals, as well as other key changes to COVID-19 policy in adult social care, is set out in the attached letter on the updated infection prevention and control guidance for the sector.

Here is a document produced jointly by ABI (the Association of British Insurers), BIBA (the British Insurance Brokers Association), LGA, ADASS and wider sector colleagues, which provides guidance on accessing public liability and employer’s liability insurance.


Free wellbeing support to help with Devon's COVID-19 recovery 

Businesses and employees in Devon are now able to access free wellbeing support through a new initiative we've launched as part of our £6 million COVID-19 recovery programme. 

Wellbeing Works, which is being delivered by the charity Devon Communities Together, is offering free one-to-one wellbeing checks and wellbeing workshops to people over 18 years old who are currently in employment, seeking employment, or are entering the jobs market. 


Prevalence of COVID-19 remains at high levels 

The latest data from Imperial College's React study, suggests approximately one in 16 people were infected with COVID-19 last month. And of the top 10 areas with the highest prevalence of cases, seven were in the South West, including Plymouth, Cornwall, South Hams, Torridge, Torbay, West Devon and Exeter. 

The figures show that the pandemic is not over, and how COVID-19 will develop over time remains uncertain, so we all still have a part to play in helping keep ourselves and each other safe and protected. Remember these five simple actions we can all take to help reduce the risk of catching the virus and passing it on to others:

💉 Get vaccinated 

💨 Let fresh air in if meeting others indoors

Remember the basics of good hygiene

😷 Wear a face covering

Avoid contact with other people when you're unwell


Spring boosters, remember who’s eligible!

The Joint Committee of Vaccinations and Immunisations (JCVI) has advised that people who are higher risk of severe illness, resulting from coronavirus, should be offered a spring booster. They include:

  • those aged 75 years old and over
  • residents in older adult care homes
  • anyone aged 12 years old and over who has a severely weakened immune system

We've heard that some people have been turning up for their spring COVID-19 booster jab only to hear that they're not eligible at this time. The confusion seemed to be around the definition of 'immunosuppressed'.

We don't want anyone wasting a journey, so here's the explanation.

People with severely weakened immune systems include those with underlying health conditions, such as chronic leukaemia or lymphoma, and those who have had immunosuppressive treatment following an organ transplant, or have had radiotherapy or chemotherapy. They are at a higher risk of severe illness from COVID-19 and their immunity is likely to wane before the autumn.

If you are in these groups and have not yet had your spring booster, you can book an appointment via the National Booking Service or by calling 119, or by attending a walk-in vaccination centre.

People are advised to wait six months since their previous dose to get maximum protection from a spring booster; or (if under 16 years old) to wait 12 weeks since testing positive or symptoms developing of COVID-19; or (for over 16 year olds) to wait 28 days since testing positive or developing symptoms of COVID-19.


£500 million to develop the adult social care workforce

Adult social care colleagues in England will benefit from at least £500 million from the Health and Social Care Levy to improve recruitment, retention, progression, and staff wellbeing.

In total the levy will generate a record £36 billion over the next 3 years, which will be invested in the health and social care system to make sure it has the long-term resource it needs.

Half a billion of the £5.4 billion dedicated to adult social care from the levy, which came into force on 6 April, forms a package of support for the care workforce as part of the reform white paper, People at the Heart of Care.


Transforming Social Care: all your questions answered in one place 

A reminder to visit Transforming Social Care, the one stop shop for anyone keen to learn more about the future of social care in England.

The Government has a long-term vision putting people and families at the heart of services. It is a vision promoting independence and community living, as well as providing more support for the adult social care workforce. 

Visit our site to learn more about what’s changing and how the reforms will benefit you.


CQC regulatory model webinar recording

The Care Quality Commission webinar on their new regulatory model is now on Youtube, Watch part one here, and then part two which includes the Q&A session.

New item DHSC newsletter

DHSC have shared their latest newsletter for social care colleagues, read and sign-up for the newsletter. 


UK Covid-19 Inquiry - Social Care 

The UK Covid-19 Inquiry is running an online public consultation on its draft Terms of Reference, which will close on 7 April. The Terms of Reference, published on its website, set out what the Inquiry will examine. Anyone can take part in the online consultation.

A draft of the ADASS submission can be found here.


Torbay and South Devon Speech and Language Therapy Team Care Home Protocol

The Torbay and South Devon Speech & Language Therapy team (SLT Team) have a new protocol for Care Homes to use to help them to identify and manage residents with swallowing problems (Dysphagia). 

What is in the Protocol?

The Protocol contains lots of useful information about swallowing problems and how to recognise and manage them. It also contains a ‘Managing Dysphagia Checklist’ that we would like Care Homes to use with residents that they are concerned about prior to referring to the SLT Team. The checklist will help you to:

  1. Identify what your concerns are
  2. Document the difficulties
  3. Identify any steps that can be taken to help the difficulties
  4. Know when to refer to the SLT Team
  5. Know how to refer to the SLT Team

Will my referral be accepted if I haven’t completed the checklist?

Over time we hope that all our referrals from Care Homes will have had a ‘Managing Dysphagia Checklist’ completed however while we are rolling out the protocol we understand that this is a new way of working and there are bound to be questions and issues! Once you have received your protocol document please have a look through it and if you want to discuss your resident, the protocol, recommendations or what to do next we will be happy to talk you through the process. Please email us on sdhct.sltreferrals@nhs.net

What happens next?

Please start to use the protocol but if you have any queries or need any support to use it please contact us on sdhct.sltreferrals@nhs.net


Devon Libraries now have Wordless books

This is the link to the Wordless books now available at Devon libraries.  To borrow them you will need to register with the library as a citizen of Devon and take them out as part of your library book number.  The person you are working with may have a library card in which case they can take them out or a family member.  There are some further down the list that may be useful including Falling in Love, Hug Me Touch Me, Going to the Dentist and one about Sport and Exercise.  

Only the first 11 titles in the list are Books Beyond Words and for most the catalogue doesn't show a cover image.


Jabs for 5 to 11 year olds

Parents and carers of 5 to 11 years olds are now able to book a COVID vaccine, as the biggest and most successful vaccination programme in NHS history expands again.

Five million 5 to 11 year olds to get COVID vaccine as NHS bookings open


Remember to share your good news stories in this newsletter

Has your support helped transformed someone’s life? Have you got innovative practice to share? Send us your celebratory photos and words and we’ll help share good practice.

Revisit previous good news stories

Issue 73, 14 April 2022


Are your colleagues missing out? Ask them to sign-up to this PEN newsletter here!


Devon’s residents are being urged to “Get Boosted Now”

Latest local walk-in vaccination centres

We put together details of walk-in vaccination centres available across Devon (including Plymouth) over the next week to help staff get their booster vaccinations. You can also use the NHS website to find a walk-in vaccination site.


Proud to Care Logo

Proud to Care support

Proud to Care can support with your recruitment and retention needs. Sign up on our FREE jobs board to post your vacancies.

We have our updates page with news on current opportunities, resources and initiatives. Take a look to see what you could access. To find out more how we can support you, please email Proud to Care.


Employee Assistance Programme

The Confidential Care CiC is now offering Employee Assistance Programme (EAP) to all Devon’s adult social care providers, including personal assistants. It's a free and confidential support and counselling service available 24/7 throughout the year.

More information about the programme are available online to share and promote. 

Whether you’re after practical advice or emotional support with work or personal issues, CiC can offer expert guidance.  

You can access the EAP by calling 0800 085 1376 or via email. 


Save the date logo

Employee Assistant Programme Awareness Webinars

We would like to invite you to awareness sessions all about the Employee Assistant Programme CiC. All adult social care providers in Devon can now access the employee assistant programme. Free and confidential information, support and counselling service - available 24 hours 7 days a week 365 days a year. We are running 30-minute sessions from May to July so please share with colleagues and your team.

Wednesday 4 May - Managers EAP Awareness Sessions, 9:30 am to 10:00 am and 3.00 pm to 3:30 pm

Thursday 5 May - All Staff EAP Awareness Session, 9:30 am to 10:00 am and 3:00 pm to 3:30 pm

Wednesday 8 June - Managers EAP Awareness Sessions, 9:30 am to 10:00 am and 3:00 pm to 3:30 pm

Thursday 9 June – All Staff EAP Awareness Session, 9:30 am to 10:00 am and 3:00 pm to 3:30 pm

Wednesday 6 July - Managers EAP Awareness Sessions, 9:30 am to 10:00 am and 3:00 pm to 3:30 pm

Tuesday 7 July  - All Staff EAP Awareness Session, 9:30 am to 10:00 am and 3:00 pm to 3:30 pm

Please contact Workforcetraining&education@devon.gov.uk and we will send you an meeting invite.


NHSmail drop in sessions for providers

Starting on Wednesday 20 April The NHSmail team would like to offer care providers a drop in session every Wednesday from 11-12am to support with NHSmail queries.

There will be no agenda, but an open session to give you the opportunity to ask questions on NHSmail.

No registration is required to attend but please note this session is for care providers only and not those in supportive roles for NHSmail.

Please see link to related slides – click on date 23 March 2022 to access.

Please click on this link to join the session on the day.


Locality based meetings for Personal Assistants

Following the feedback from a  recent survey  to our PA and microprovider market, DCC Market Management Team will be hosting monthly locality based meetings. These sessions will be an opportunity for providers to ask questions, meet the team, and share information. Each month will be centred around a theme that emerged from provider responses in the survey – in May we will be discussing training and support, and will be joined by Proud to Care colleagues.

May

  • North - Tuesday 10 May 2:00 to 2:40pm joining link Passcode NorthPA
  • East - Tuesday 10 May 3:00 to 3:40pm joining link Passcode EastPA
  • South & West - Tuesday 10 May 4:00  to 4:40pm joining link Passcode SWPA

Care home locality support forums

These forums are engagement opportunities for care home providers and their registered managers, DCC Market Management Team and the locality Assistant Director/Social Care Operational team. You can view all of the previous meeting minutes in the online library.

The next care home locality forums:

  • East – Tuesday 19 April 10.00am to 11.00am
  • North – May meeting tbc
  • South & West – May meeting tbc

If you have not received the calendar invite please email socialcarebusinessrelations-mailbox@devon.gov.uk stating which locality meeting you would like to receive invites for (North, East or South & West).


Visitors to care homes in Devon asked to help fight infection

The percentage of care homes in Devon with coronavirus outbreaks has risen in the last few weeks, as nearly half the 316 care homes now have two or more linked cases among staff and residents. 

With the majority of cases amongst members of staff, care homes are finding it very difficult, and they’re urging visitors to work with them to reduce the risk of infection. 

The latest guidance published by the government eases some previous restrictions. But care home providers say restrictions at a local level are still in place. 

“National guidance has changed, but we ask visitors to continue following care homes’ visitor policies," says Lucy Bull, a Director of the Devon Care Homes Collaborative. 

“If you are planning to visit, please call ahead to check their procedures. Even if the home is in outbreak, the guidance supports some key visits, so it is worth a conversation with the home. And if you don’t feel well on the day, please postpone your visit until you feel better.” 


Intergrated Care System for Devon (ICSD)

Integrated Care System for Devon (ICSD)

ICSD is a partnership of health and social care organisations working together with local communities across Devon, Plymouth and Torbay to improve people’s health, wellbeing and care. Their website contains general information on vaccination including FAQs.


Webinars, online training and forums in one place

Make sure you have the opportunity to participate in local and national webinars, online forums and training by visiting our website.


Webinar re-watch: COVID-19 changes for care homes

Recent weeks have seen the updating of guidance for care homes and other care settings as part of the broader Living with COVID-19 plans announced recently by the Government.

In this webinar, hosted by Deborah Sturdy, Chief Nurse for Adult Social, she and other colleagues from the Department of Health and Social Care discuss changes to testing, infection prevention and control (IPC) and answer care colleagues' questions and concerns.

PEN events calendar

Check the calendar for future events.


Keyboard

Are your contact details up-to-date?

We encourage providers to update their contact details (especially email addresses) with the Procurement team. We use these details to communicate with providers. It’s very important that we reach the correct person in your organisation to receive appropriate referrals and timely updates from DCC, and that you don’t miss out on any opportunities. Please ensure we have your most recent email address.


National COVID-19 guidance updates

The GOV.UK website

The NHS.UK website


National vaccination publication collection

The national government page contains vaccination guidance, training resources, consent forms, letters, leaflets, posters and more.


NHS Devon vaccination stakeholder briefings

Read the latest weekly briefing and view previous ones.


DCC COVID-19 updates

Coronavirus advice to the public

Weekly stakeholder briefing

Coronavirus local dashboard and data (report on confirmed cases and deaths at a district level).


PEN newsletter archive

View previous issues