PEN weekly newsletter 27 January 2022

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  Supporting health and social care providers in Devon

England returns to Plan A today and the national announcement has been accompanied by local caution which emphasises the need to remain vigilant. Nowhere is this more important than in the social care sector and last week a number of changes to government guidance took place so make sure you always check the latest documents.

We keep the content and structure of our PEN website up-to-date in these fast-changing times and your suggestions on how to improve the website are always welcome.


Care home visiting announcement made this morning

Today, Thursday 27 January, the Government issued this press release announcing that from Monday 31 January, there will be no limit on the number of visitors allowed into care homes and self-isolation periods will be cut and now care homes only have to follow outbreak management rules for 14 rather than 28 days.

By Wednesday 16 February, care workers will be asked to use LFD tests before their shifts replacing the current system which included the use of weekly asymptomatic PCR tests.

86.5 per cent of all care home residents have now had their booster jab, which provides maximum protection against Omicron, with the latest data from the UK Health Security Agency showing it is 92% effective in preventing hospitalisation two weeks after it is administered.

The safety of care home residents will continue to be the priority. The new measures will ensure there are still robust protections in place to protect them while case rates in the community remain high.

Health and Social Care Secretary Sajid Javid said: “I know how vital companionship is to those living in care homes and the positive difference visits make, which is why we continued to allow three named visitors and an essential care giver under Plan B measures.

Thanks to the progress we have made, I am delighted that care home restrictions can now be eased further allowing residents to see more of their loved ones.”

Updated guidance will be published in due course with further details on changes to visiting, isolation and testing.


Latest national guidance updates

Coronavirus (COVID-19) testing for adult day care centre workers and service users. Updates include:

Coronavirus (COVID-19): admission and care of people in care homes

This comprehensive update includes sections on:

  • admission and isolation of residents
  • testing
  • vaccination
  • general clinical support
  • caring for residents with COVID-19 and outbreak management
  • care for people at the end of life and after death
  • advice on keeping staff safe
  • advice for care home managers
  • national support available to implement this guidance. Updated: 20 January 2022.

Coronavirus (COVID-19) testing for adult social care settings. Guidance on how to access and use test kits. Updated: 20 January 2022.

Supported living services during coronavirus (COVID-19) Isolation guidance for supported living workers. Those who have tested positive for COVID-19 to end self-isolation after six days, following two negative lateral flow tests taken 24 hours apart. Updated: 21 January 2022.

PPE portal: how to order COVID-19 personal protective equipment (PPE) Updated to say that it is a legal requirement for employers to supply FFP3 masks which must be fit tested on all health and care staff who may be required to wear one. Updated the order limits for GPs to include FFP3 masks. Updated: 21 January 2022.

COVID-19 vaccination of people working or deployed in care homes: operational guidance. Anyone working or volunteering in a care home needs to be fully vaccinated against coronavirus (COVID-19), unless they are exempt. Updated: 20 January 2022.

Vaccination of workers in social care settings other than care homes: operational guidance. From Friday 1 April 2022, people carrying out face-to-face, CQC-regulated social care activities will need to be fully vaccinated. Updated: 20 January 2022.

COVID-19 vaccination: booster dose resources. Links to translated versions of the COVID-19 vaccination were added: a guide to booster vaccination for individuals aged 18 years and over and those aged 16 years and over who are at risk. Updated: 19 January 2022.


Last minute reminder: National webinar on vaccination as a condition of deployment in wider social care settings: key information and dates for implementation

Date and time: Thursday 27 January from 2.30pm to 3.30pm

As communicated in our recent PEN Newsflash, you can join the Department of Health and Social Care webinar today to hear about the key dates of implementation, who the regulations apply to and the vaccination requirements. Time will be available for Q&As. For more information about the regulations, please see the operational guidance and Q&A document in the VCOD online toolkit.  

Please sign up using this link.


Protect the people you care for

Mandatory staff vaccination: only one week to go

Staff must have had their first dose of the COVID-19 vaccination by Thursday 3 February in order to have had their second dose by the Friday 1 April deadline.

If you have staff who remain hesitant please do contact our vaccine hesitancy nurses who can support both you and your staff directly.

Vaccinations can be booked through the National Booking Service, or by ringing 119, or by attending one of the many walk-ins available across the county or as advertised on social media.


England returns to Plan A

The government has announced that England's COVID-19 measures will revert from Plan B to Plan A on Thursday 27 January.   

England to return to Plan A

Director of Public Health Devon advises caution in response to PM’s statement

The Prime Minister, Boris Johnson, has outlined his intention for the country to return to ‘Plan A’.

Responding to the statement, Steve Brown, Devon’s Director of Public Health, said:

“Case rates are still high and it is important that people understand that this announcement is not one of ‘freedom day’, but a reverting back to plan A.

“Omicron is by no means a mild virus, and the symptoms to those who are unvaccinated or who have underlying health concerns can be extremely serious if not life threatening.

“Please be cautious, let’s use our common sense, and continue to follow good basic public health advice.”

Director of Public Health Devon advises caution in response to PM’s statement

Fresh appeal to the ‘not yet boosted’

Overall take-up of COVID-19 booster vaccinations in Devon so far is good, but we can do better. 

Experts say the booster jab makes a big difference to our immune system. It's not a 'nice to have' after the first and second doses. It’s as important, if not more so for the additional protection it gives us against getting seriously ill. So please come forward, if you're eligible for the booster and haven't yet had it.  

There are plenty of opportunities to get it now, with or without an appointment, at walk-in sites and vaccination centres across Devon.

And for those young enough or old enough to remember the classic arcade games first time round, here's a little video to make you smile, and encourage you to get your booster as soon as possible.

Get boosted

Next care home locality support forums

These forums are engagement opportunities for care home providers and their registered managers, DCC Market Management Team and the locality Assistant Director/Social Care Operational team. You can view previous meeting minutes in the online library.

The next Care Home Locality Forums:

  • East – Tuesday 15 February 10.00am to 11.00am
  • South and West – Monday 21 March 11.00am to 12.30pm
  • North – Thursday 24 March 3.00pm to 4.30pm.

If you have not received the calendar invite please email us stating which locality meeting you would like to receive invites for (North, East or South and West).


Livewell recruitment pilot progress

A new collaboration on workforce between the NHS and the provider market is now ready for implementation, with nine providers coming forward to be part of the this test of change. 

Livewell is entering into discussions with local Job Centres and will publish an opportunity through social media to attract people who are currently not working in the adult social care sector, including those who have significant barriers to entering the workplace.  They are aiming is to recruit 100 care workers to give a scale big enough to evaluate the impact.

The focus is on adding to the workforce, so a key aspect of the pilot is that it avoids so far as is possible, drawing on existing staff from the adult social care sector. We do not, therefore, anticipate that there should be any adverse impact on the workforce of current providers.

We will keep you closely advised of the impact of the pilot and, if it is successful, will explore with you the potential to widen the offer across the market.

If you would like more detail or can contact Livewell at andrea.mahn@nhs.net or Ria McCoy on 07561713089


'Every Mind Matters' - If you are concerned about change and feeling uncertain

The NHS 'Every Mind Matters' pages help describe ways to manage uncertainty and help us reduce stress and cope better

If you are concerned about change and feeling uncertain

Because We All Care campaign

CQC have launched a new phase of the Because We All Care campaign in partnership with Healthwatch England and supported by the Patients Association. 

The campaign encourages people to give feedback on their experiences of health and social care. We recently conducted research showing the impact of lockdown on mental health and dignity.

CQC found that "Over half (55%) of those who have provided positive feedback felt better as a result, and eight in ten staff value feedback from people and their carers."

CQC would like you to support the campaign, and have a stakeholder toolkit which includes an animation, social media graphics and suggested posts.


Local charity receives Queen’s Award for their support during lockdown

Local charity receives Queen’s Award for their support during lockdown 

The charity, Westbank, who we work with to deliver a number of community services, has been presented with the Queen's Award for Voluntary Services. 

The Queen's representative in Devon, the Lord-Lieutenant for Devon, David Fursdon, presented it to them recently. 

It's for the amazing work Westbank's Neighbourhood Friends did during the coronavirus lockdown period. 

The Neighbourhood Friends help vulnerable or frail adults, from Exeter, East and Mid Devon, to stay out of hospital or to have shorter hospital stays. They match volunteers up with people who need help, for example, moving furniture so that there's room for hospital beds or other equipment in their home; installing key safes so that care workers can gain access; and providing company and a warm drink to people following a stay in hospital.Over the lockdown period, they helped around 2,030 people.   

Jenny Luscombe, the charity’s longest serving volunteer said: 

“It was such a pleasure to meet the Lord Lieutenant of Devon and an honour to have received The Queen’s Award, which is the equivalent of receiving an MBE for people like myself who give their time to volunteer.” 


Remember to share your good news stories in this newsletter

Has your support helped transformed someone’s life? Have you got innovative practice to share? Send us your celebratory photos and words and we’ll help share good practice.

Revisit previous good news stories

Issue 62, 27 January 2022


Are your colleagues missing out? Ask them to sign-up to this PEN newsletter here!


Testing reminder

If a staff member of service user tests positive via an LFD, then they are not required to undertake a confirmatory PCR test, as per guidance change on 17 January.

We are finding that care homes are running out of test kits and are having difficulty in accessing tests. Part of the reason for this is an increased level of testing of staff and residents when the home does not have a COVID-19 outbreak.

The current guidance states that care homes routine testing for staff should be weekly PCR and thrice-weekly LFT (one LFT on the same day as the PCR and then every 2-3 days later) and for resident testing every 28 days with PCR.


Devon’s residents are being urged to “Get Boosted Now”

Latest local walk-in vaccination centres

We put together details of walk-in vaccination centres available across Devon (including Plymouth) over the next week to help staff get their booster vaccinations.

You can also use the NHS website to find a walk-in vaccination site.


State of Care report for 2020/21

One of the key messages from our State of Care report for 2020/21 was that staffing pressures were most acutely felt by people using and working in adult social care, including care homes and home care services.

CQC have continued to focus on this issue and this month we show that staff vacancy rates have continued to increase across England, nearly doubling from 6% at the end of April, to 11.5% at the end of December 2021. Our reporting also gives a breakdown of vacancies by region. 


Annual care home fees consultation

The care home fee consultation was launched on Monday 17 January and will run for 21 days, closing on Sunday 6 February.

Further information can be found here Care homes fee rates uplift 2022/23 - Have Your Say.

Devon County Council will then consider responses and confirm the final details prior to changes taking effect from April.


Proud to Care Logo

Proud to Care support

Proud to Care can support with your recruitment and retention needs. Sign up on our FREE jobs board to post your vacancies.
We offer our candidate matching service, ambassadors scheme, social media boosting and lots more.

We have our updates page with news on current opportunities, resources and initiatives. Take a look to see what you could access. To find out more how we can support you, please email Proud to Care.


Employee Assistance Programme (EAP)

CiC Confidential Care is now offering EAP to all Devon’s adult social care providers, including personal assistants. It's a free and confidential support and counselling service available 24/7 throughout the year.

More information about the programme, posters, leaflets and information packs are available online to share and promote. 

Whether you’re after practical advice or emotional support with work or personal issues, CiC can offer expert guidance.  

You can access the EAP by calling 0800 085 1376 (free) or via email. 


Any of your staff struggling with childcare?

Early Years and Childcare services team may be able to help. They can advise, search and can liaise with childcare providers to help find the childcare that is needed.

Contact Early Years and Childcare Service by calling 01392 383000, email them or complete this online form.


Can you support students with work placements?

It can help you:

  • recruit and retain workers with the right values and behaviours, with a wide range of experiences
  • build links in your local community 
  • develop and motivate existing staff
  • bring fresh ideas.

Find out more how you can get involved with work placements by emailing:


Webinars, online training and forums in one place

Make sure you have the opportunity to participate in local and national webinars, online forums and training by visiting our website.


Save the date logo

Managers conference

The National Care Forum (NCF), supported by Skills for Care, is holding a managers conference on Monday 14 March and Tuesday 15 March.

The conference supports managers in their pivotal role, as their services move from crisis to recovery, and helps them to support their teams to build resilience for the years ahead.

For more information including offers on bookings go to the NCF website. 


UK Health Security Agency - support with changes to guidance

The Health Protection Team hosts a webinar every Friday at 3.00pm. The webinar is for social care providers to discuss any guidance changes and non-urgent questions.

Click here to join the meeting or dial: +44 20 3443 6291, 179969589#.


Wellbeing Festival invitation

The Institute of Health and Social Care Management invites you to attend their Wellbeing Festival from Monday 7 to Sunday 13 February. This event is free and open to members and non-members, and features sessions designed for managers and leaders. This festival is an opportunity to explore skills, best practice solutions, and resources for individual and team wellbeing.

Register for the sessions.


PEN events calendar

Check the calendar for future events.


Keyboard

Are your contact details up-to-date?

We encourage providers to update their contact details (especially email addresses) with the Procurement team. We use these details to communicate with providers. It’s very important that we reach the correct person in your organisation to receive appropriate referrals and timely updates from DCC, and that you don’t miss out on any opportunities.

Please ensure we have your most recent email address.


National COVID-19 guidance updates

The GOV.UK website

The NHS.UK website


National vaccination publication collection

The national government page contains vaccination guidance, training resources, consent forms, letters, leaflets, posters and more.


DCC COVID-19 updates

Coronavirus advice to the public

Weekly stakeholder briefing

Coronavirus local dashboard and data (report on confirmed cases and deaths at a district level).


NHS Devon vaccination stakeholder briefings

Read the latest weekly briefing and view previous ones.


Intergrated Care System for Devon (ICSD)

Integrated Care System for Devon (ICSD)

ICSD is a partnership of health and social care organisations working together with local communities across Devon, Plymouth and Torbay to improve people’s health, wellbeing and care. Their website contains general information on vaccination including FAQs.


PEN newsletter archive

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