PEN weekly newsletter 30 September

Having trouble viewing this email? View it as a Web page.

Provider Engagement Network and NHS logo Header

  Supporting health and social care providers in Devon

Welcome to this week's newsletter, published for adult social care providers.

This week we offer you an even bigger thank you than usual for all your continued hard work to support people with social care needs in Devon in extremely testing times.

Remember that we keep the content and structure of our PEN website up-to-date and your suggestions on how to improve the website are always welcome. 


Fuel shortage

We know there have been issues with accessing fuel and that media reports have led on this all week.  We also know that many of you report that your staff are having to drive round to find fuel at the end of their shifts. Devon County Council is part of the Local Resilience Forum for Devon & Cornwall which liaises with the government for emergency planning, and at present there are no plans to implement emergency procedures.

We understand the issue is easing as the week progresses, but if you are experiencing ongoing issues please do let us know.

The UK Home Care Association has issued advice to its members to encourage:

  • route planning and potential for sharing cars
  • trying to make arrangements for a preferential supply from local petrol stations (would be easier if there was recognised “key worker” status locally or centrally)
  • in the last resort, reducing or consolidating calls and arranging cover with families, other providers or the local authority.

Remember the six month gap between second and booster jabs

The national booking system will not accept booster bookings until six months have passed since your second vaccination.

To avoid disappointment, please check your second vaccination date before trying to book your booster.


Book your COVID-19 booster jab and get behind our winter vaccination campaign

Millions of eligible people, including frontline care staff, are now being offered a COVID-19 booster vaccine following advice from the independent Joint Committee on Vaccination and Immunisation.
The National Booking Service is now open for frontline care colleagues to book their COVID-19 booster vaccines, providing it has been six months since they received their second dose.
They can book their booster appointment through the National Booking Service online, by ringing 119, or by visiting their nearest walk-in centre.


Frontline health and social care worker booster vaccinations FAQ

We have done our best to address issues raised by providers when preparing for booster doses of COVID-19 vaccinations for frontline health and social care workers in our updated FAQs.


Updated COVID-19 vaccination consent forms and covering letters

The following forms and letters have been updated and are now available on the PEN website.


COVID-19 vaccination booster details Newton Abbot

COVID-19 vaccination booster details Torquay

Infection Prevention Control and testing funds (ICF) Round 4 (July - September 2021) - final monitoring report

A big thank you to everyone that has been able to proactively participate in the Round 4 of the recent ICF grants.  We hope that you found these funds helpful during this time.

Please note that the final reporting deadline for this return is Friday 15 October.

The links to the monitoring forms are provided below (these have also been emailed to you separately):

If you have any queries about completing the forms then please email us.

Please continue to check the Provider Engagement Network (PEN) for updates regarding the ICF and other COVID-19 news.  


Please check PCR test kit expiry dates

NHS England laboratory teams have identified a significant number of PCR tests being returned for analysis beyond their expiry dates. Whilst this does not pose any risk to individuals tested, care colleagues must make sure all tests returned to labs are in date. Any expired tests will be classed as void.

To make sure you are using valid tests and minimise the chance of further void results, it is important to always note the expiry date and use tests in the order they were received. Dispose of any expired tests and those within one week of expiry.

Please remember to check the dates on test kits even if they have only just been delivered.


PPE portal: how to order COVID-19 personal protective equipment (PPE)

Eligible health and social care providers can order PPE through the portal to meet the increased need that has arisen as a result of the COVID-19 pandemic. The document was updated with: order limits for GPs, domiciliary care providers, residential care homes and removal of 'nitrile' from gloves for all providers.


Care Home Locality Forums

These forums are engagement opportunities for care home providers and their registered managers, DCC Market Management Team and the locality Assistant Director/Social Care Operational team.

The next Care Home Locality Forums are:

  • North – Wednesday 10 November from 12.30pm to 2.00pm
  • South & West – Thursday 11 November from 12.30pm to 2.00pm
  • East – Thursday 14 October from 3.00pm to 4.00pm and Thursday 11 November from 10.30am to 11.30am.

If you have not received the calendar invite please email us stating which locality meeting you would like to receive invites for (North, East or South & West).


Winter flu jab promotional materials and blog

Natasha Edwards, Registered Manager at Evergreen Care Home, explains why she and her colleagues are fully behind the booster and winter flu jab. Download promotional materials from Public Health England and read her blog by clicking the link below.


Testing for adult social care settings guidance update

The guidance on testing in adult social care settings has been updated to reflect changes to: the policy when there is one case of COVID-19 in a care home, changes to rapid lateral flow testing frequency, changes to policy when there are two or more cases of COVID-19 in a care home and changes to ending outbreak restrictions in terms of when they can be lifted and ongoing testing after this period.


Valuing diversity and challenging racism

As with health and social care nationally, the diversity of Devon County Council’s workforce is increasing and we value the experiences and skills that ethnically diverse staff bring to the sector. We are aware that our Black, Asian and other ethnically diverse staff occasionally experience harassment and race bias in the course of their work from families they provide care for but also from providers. One example is where a member of staff has been asked for proof that they are a social worker because they are not White British and have an accent that isn’t British. All DCC and NHS staff use ID badges and making just our Black, Asian and other ethnically diverse staff prove their status in this way is not acceptable.

Further information about  DCC’s policy on valuing diversity challenging racism is available and Wayne Reid from the British Association of Social Workers gives valuable insight.


An introduction to the Care Act 2014 video

View SCIE’s short, animated introduction to the Care Act video giving an overview of the key aspects of the Act, including personalisation, strengths-based approaches, advocacy, safeguarding, eligibility and more.


Quick guide: Good practice in safeguarding training

This SCIE quick guide is aimed at registered managers of care homes and explains what to cover in training and how to deliver it, including how to evaluate training in your care home.


Developing the capacity and capability of the personal assistant workforce and influencing change

The Skills for Care London, South East and South West teams are running an online event on Wednesday 10 November for individual employers and the organisations that support them.

The event, which is being structured around the four pillars of Skills for Care’s new three-year strategy, will provide attendees with the opportunity to keep up-to-date with latest good practice, network with others, hear about sources of support and guidance and have their say in conversations about sector development and reform.

For further information and to book a place please visit their website.


Data Security and Protection Toolkit (DSPT) workshops

The DSPT is a free online self-assessment toolkit that helps evidence that your organisation manages personal data, both digitally and in paper form, in a safe and secure way. It helps demonstrate compliance with data protection legislation, answers two of the CQC Key Lines of Enquiry and provides reassurance to residents, clients, families and professionals that you manage data appropriately. Importantly, it provides opportunities: ongoing use of NHSmail and potential sharing of care records.

Workshops are now available in October 2021.


Dementia awareness e-learning course

Marking World Alzheimer's Month, SCIE are re-promoting their free e-learning course on dementia awareness.

This course seeks to improve the wellbeing and experience of people with dementia and of the care staff working with them. It should improve your confidence in managing situations you find challenging.


Social Care Online

Social Care Online is the UK's largest online database of information on all aspects of social work and social care. It includes legislation, government documents, practice and guidance, systematic reviews, research briefings, UK grey (informally-published) literature, reports, and journal articles.

The database is updated daily and contains over 160,000 records from the 1980s onwards. Access it today for free!


Introducing the Homecare Association – a new name and brand identity for UKHCA

United Kingdom Homecare Association (UKHCA) has renewed their name and brand identity as the Homecare Association. A new Homecare Association website has been launched, which has been designed to make the practical tools, support, evidence and insight they provide for their members, and everyone with an interest in homecare, as accessible as possible.


Remember to share your good news stories in this newsletter

Has your support helped transformed someone’s life? Have you got innovative practice to share? Send us your celebratory photos and words and we’ll help share good practice.

Revisit previous good news stories


Issue 47, 30 September 2021


Are your colleagues missing out? Ask them to sign-up to this PEN newsletter here!


Insurance advice for care providers

The Association of British Insurers and the British Insurers Brokers’ Association jointly published guidance setting out practical steps which care providers can take to access the appropriate insurance cover with reference to the pandemic. If your insurance is due for renewal in the next few months, do take a look.


Care Homes Winter Readiness Packs

The Winter Readiness letter with links to the Pack have been sent directly to care homes but the Pack can be found online as well.


Cleaning Resources Pack

Useful resources on cleaning and hygiene have been produced for care homes and other providers.


Safe storage of flat packed aprons

Public Health England has provided advice to mitigate any potential contamination risk associated with the flat packed aprons, which may arise from storage / access etc. If they have an effective dispenser this would be preferable but if no effective dispenser is available, it is better, on receipt of the pack, to have someone who has washed their hands properly and donned a clean apron themselves to clean a surface, lay the box of aprons down and fold them up one by one into a suitable container e.g. drawer stack or lidded box. That way the aprons are separated in a controlled environment rather than when someone is busy and quickly grabbing one.


Celebrating homecare video and social care awards nominations

Deborah Sturdy, Chief Nurse for Adult Social Care, joined many other organisations and individuals, flying the flag for homecare colleagues, by recording a special video message, celebrating their incredible contribution to the health and happiness of friends, families and loved ones during these difficult times.

She also took the opportunity to encourage colleagues to nominate their fellow care workers for the Chief Nurse for Adult Social Care Awards. Find out more in her blog, which launched the awards earlier this year.


The State of Care in County & Rural Areas

In partnership with the Rural Services Network, the County Councils Network launched a new report The State of Care in County & Rural Areas. You can read a full report and a separate Executive Summary.


The lived experience of disabled people during the COVID-19 pandemic

The government's Disability Unit published comprehensive findings from research into the experiences of disabled people during the pandemic.


Brexit Logo

Brexit

The EU Settlement Scheme application deadline expired on Wednesday 30 June, but you can still apply if you have reasonable grounds for missing the deadline. Information on making a late application is available on GOV.UK 

Telephone support is also available through the Home Office Settlement Resolution Centre on 0300 123 7379 but there is still plenty of Brexit information on our PEN website.


contact details logo

Are your contact details up-to-date?

We encourage providers to update their contact details (especially email addresses) with the
procurementpeople-mailbox@devon.gov.uk. We use these details to communicate with providers and it’s very important that we reach the correct person in your organisation, to receive appropriate referrals and timely updates from DCC, and don’t miss out on any opportunities.

Please ensure we have your most recent email address.


Proud to Care Logo

Proud to Care Support

Proud to Care can support with your recruitment and retention needs. Sign up on our FREE jobs board to post your vacancies.
We offer our candidate matching service, ambassadors scheme, social media boosting and lots more.

We have our updates page with news on current opportunities, resources and initiatives. Take a look to see what you could access. To find out more how we can support you, please email Proud to Care.

Leadership Development and Team Leader Education Workshops

FREE Leadership Development and Team Leader Education Workshops are available for all adult social care providers in Devon.

The Team Leader Education programme are five workshops and these sessions are suited to new team leaders or staff who are soon to take on more responsibility and make that transition into managing others.

The Leadership Development Programme are seven workshops and these sessions are ideal for managers who would like to focus on their own leadership and management skills. You have the option to pick and mix which sessions to attend. All workshops are repeated twice.

Book your place by going on this page and click the links to book on Eventbrite for the workshops.

First workshop starts on Wednesday 6 October.

If you have any questions please contact Ruth Haynes.


National COVID-19 guidance updates

The GOV.UK website

The NHS.UK website


DCC COVID-19 updates

Coronavirus advice to the public

Weekly stakeholder briefing

Coronavirus local dashboard and data (report on confirmed cases and deaths at a district level).


Intergrated Care System for Devon (ICSD)

Integrated Care System for Devon (ICSD)

ICSD is a partnership of health and social care organisations working together with local communities across Devon, Plymouth and Torbay to improve people’s health, wellbeing and care. Their website contains general information on vaccination including FAQs.


National vaccination publication collection

The national government page contains vaccination guidance, training resources, consent forms, letters, leaflets, posters and more.


NHS Devon vaccination stakeholder briefings

Read the latest weekly briefing and view previous ones.


Save the date logo

Webinars, online training and forums in one place

Make sure you have the opportunity to participate in local and national webinars, online forums and training by visiting our website.


PEN events calendar

Check the calendar for future events.


PEN newsletter archive

View previous issues