PEN weekly newsletter 29 July

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  Supporting health and social care providers in Devon

Welcome to this week's newsletter, published for adult social care providers.

Although case rates are falling in the community, we know cases remain high in care homes. Please continue to use the COVID-19 mailbox to get in touch about any COVID-19 related activity, including the reporting of positive cases. In addition to the Monday to Friday arrangements, this mailbox is monitored between 9.00am and 5.00pm at the weekend. If you need any support outside of these hours at the weekend, please direct your email following the instructions in the out of office reply that you will receive.

Remember that we do our best to keep the content and structure of our PEN website up-to-date and your suggestions on how to improve the website are always welcome. 


Local guidance - exemption from isolation: risk assessment form and guidance

Local guidance on the Risk Assessment Framework for exemption from contact isolation for fully vaccinated social care staff in exceptional circumstances has been updated.

This includes a risk assessment form and instructions for its completion by the managers of impacted staff and can be used with immediate effect. We also added Frequently Asked Questions.

This guidance is to support Personal Assistance as well.


Guidance updates

Management of staff and exposed patients and residents in health and social care settings
The guidance on the management of staff, patients and residents who have been exposed to COVID-19 has been updated with information for fully vaccinated staff who have been identified as contacts attending work in exceptional circumstances.

How to work safely in care homes
Guidance for those working in care homes providing information on how to work safely during this period of sustained transmission of COVID-19 has been updated to reflect changes to guidance in Step 4 of the roadmap. Due to the nature of the settings and vulnerability of the population, PPE and other infection prevention and control measures should continue to be practised in care homes.

How to work safely in domiciliary care in England
A resource for those working in domiciliary care providing information on the use of PPE has been updated to reflect changes to guidance in Step 4 of the roadmap (section on types of masks that can be used for domestic duties when two metres or more from the client).

Supporting adults with learning disabilities and autistic adults Guidance for care staff who are supporting adults with learning disabilities and autistic adults was updated in line with the lifting of most legal restrictions to control COVID-19.

Providing unpaid care to adults with learning disabilities and autistic adults
Guidance for people who are providing unpaid care to adults with learning disabilities and autistic adults was updated in line with the lifting of most legal restrictions to control COVID-19.

Providing unpaid care
Information for people who are caring, unpaid, for friends or family was updated to reflect the lifting of restrictions as part of step 4 of the roadmap; the easy-read and translated versions have been removed temporarily.

Guidance for people receiving direct payments
Advice for people who buy care and support through a direct payment, as well as local authorities, clinical commissioning groups and those who provide care and support was updated to reflect the lifting of restrictions as part of step 4 of the roadmap.

Enabling safe and effective volunteering during COVID-19
This guidance aims to help organisations and groups understand how to safely and effectively involve volunteers during the pandemic was updated to reflect roadmap step 4 of the roadmap.

Advice for immunosuppressed patients
Government guidance for people who are clinically extremely vulnerable, particularly immunosuppressed patients, has been updated to support clinicians in their ongoing dialogue with patients.


New landmark strategy to improve the lives of autistic people

The government has published the national autism strategy to support autistic people to live as independently as possible and to access the support they need. Across Devon, Plymouth and Torbay, we will be refreshing our autism strategy to take account of what people in Devon tell us matters to them and it will draw on the national strategic vision and intentions.


Short-term block volume personal care contracts: Bidder Briefing Event

Devon County Council is interested in procuring a number of small short term block contract arrangements for personal care in particular locations within Devon.

It is anticipated that this opportunity to tender will be published by Monday 2 August 2021 via the Supplying the Southwest tendering portal.

Further information can be found on the GOV.UK website.


Four young people sitting around a table having a drink

Please remain alert. We need to see how the data continues to look over coming weeks and months

COVID-19 levels nationally have fallen sharply over the last week, and case rates in Devon are showing signs of levelling off.

But while the national data looks reassuring, it would be unwise to let that reassurance lead to less cautious behaviour, experts warn. We must all continue to do our bit:

  • Limiting our social contacts is the best way to stop the virus spreading
  • Meeting others outside is safer than meeting inside
  • Consider continuing to wear face coverings when indoors in public places
  • Keep on washing your hands properly and regularly
  • Adults who haven’t yet had their jabs, please have both doses as soon as you can
  • If you’re told to self-isolate by NHS Test and Trace, please do so
  • If you show any symptoms of having the virus – the high temperature, new and continuous cough, or change of your usual sense of taste or smell – please self-isolate and arrange a PCR test.

Please read the full press release.

Steve Brown, Director of Public Health Devon, is urging residents to keep doing their bit to reduce the spread of coronavirus and to continue looking out for each other, particularly the most vulnerable, as we have done throughout the pandemic.


Please think before calling 999 poster

Ambulance service experiences busiest week in its history

South Western Ambulance Service NHS Foundation Trust (SWASFT) is urging people to use its service sensibly after experiencing its busiest week on record for the second time so far this month, responding to the equivalent of one incident every 26 seconds!

Ahead of what is expected to be a very busy school summer holiday period in the South West, SWASFT says it must continue to prioritise speaking to and treating the most seriously injured and unwell patients.

To allow it to prioritise patients effectively, the Trust is asking everyone who uses its service to do so sensibly. People should only call 999 in a genuine, life-threatening emergency.

People with non-life threatening but urgent medical problems should call 111 or visit the NHS 111 website.


Planned operations may need to be postponed as COVID-19 cases rise

Due to the current pressures that the health system is facing, Torbay and South Devon NHS Foundation Trust is having to postpone some planned operations.

The trust teams are doing everything they can to keep as many planned operations going as they safely can and retain as much capacity as possible.

This can be really frustrating for patients who are currently awaiting an operation. Anyone who is affected will be given as much notice of any postponement as possible. People should assume that their planned operation is going ahead unless they are contacted and told otherwise.


Details of vaccinations in Barnstaple, Ilfracombe and Exeter

Details of COVID-19 vaccination centre in Barnstaple

Deatils of walkin vaccination centre in Ilfracombe

Details of walkin vaccination in Exeter

Demonstrate your COVID-19 vaccination status with the free NHS app

More than 10 million people are now using the free NHS app. It's not the same as the NHS Test and Trace app as you can view and share your COVID Pass via the app to show your proof of vaccination, which will help you to travel abroad and start returning to workplaces.

Please visit the NHS website to find out more about the app and download it.

NHS COVID pass poster

Homecare workforce – serious shortage of care workers

The UK Homecare Association (UKHCA) has written a letter to the Minister for Care, raising the concerns of their members regarding the severe difficulties they are currently experiencing with staffing their services to meet rising demand. The letter discusses factors affecting workforce capacity in homecare, suggest a range of potential short- and long-term policy changes that could help to relieve workforce pressures, and call on the government to listen and take action.

A summary of the UKHCA survey and discussion of the issues are available on their website.


COVID-19 research

Risks of COVID-19 hospital admission and death for people with learning disability
People with learning disability have markedly increased risks of hospital admission and death from COVID-19, over and above the risks observed for non-COVID causes of death. Prompt access to COVID-19 testing and healthcare is warranted for this vulnerable group, and prioritisation for COVID-19 vaccination and other targeted preventive measures should be considered.


Pink, red and white bobbles imitating antibodies

Almost 100% of people have antibodies after second vaccine

Recent data from Imperial College London highlights the importance of getting both doses of a COVID-19 vaccine for the best possible protection against infection as restrictions are eased.

Over 207,000 people took part in their study for COVID-19 antibodies between 12 and 25 May 2021, and almost 100 per cent of them tested positive for antibodies 14 or more days after their second dose of the Pfizer or AstraZeneca vaccine. 

Following one dose of either vaccine, the proportion of people testing positive for antibodies peaked at four to five weeks after first dose and then started to decline before rising substantially in those who had a second dose.

Visit the NHS website to get your COVID-19 vaccination as soon as possible.


Remember to share your good news stories in this newsletter

Has your support helped transformed someone’s life? Have you got innovative practice to share? Send us your celebratory photos and words and we’ll help share good practice.

Revisit previous good news stories

Issue 39, 29 July 2021


Are your colleagues missing out? Ask them to sign-up to this PEN newsletter here!


PA and micro-provider WhatsApp forum

Devon County Council is setting up a number of WhatsApp groups to help Personal Assistants (PA) and Micros to support each other and the people they care for.

If you’re a PA and would like to join a WhatsApp group to gain mutual support with practice issues and build your resilience, please follow the instructions.


Letter to help people without an NHS number access the COVID-19 vaccine and register with a GP

A letter from NHS England and NHS Improvement and Public Health England tells people without an NHS number, including migrants, how to get the COVID-19 vaccine and if they wish to, how to register at a GP practice.


Discharge to Assess (D2A) pathway changes at the RD&E

In line with national guidance we have made changes to the D2A model for the acute pathway out of the RD&E in order to improve patient experience.

We have set out what those changes are, which are now in place, on this page. This will support our joint and collaborative working.

If you have any questions or comments about these changes please contact Maggie Gordon or the Market Management Team.


Open laptop on the table with a hand holding a bank card

Digital COVID-19 passport scam

The latest coronavirus scam is currently circulating on social media asking people for payment in exchange for a 'coronavirus digital passport'.

The email claims to come from the NHS and says it will "allow you to travel safely and freely around the world without having to self-isolate" if you've had a COVID-19 vaccine or have recently recovered from the virus.

The email states "who is eligible" and asks people to click a button at the bottom of the email to access their "digital passport." The link will then take you to a fake NHS website, where it will ask for personal information and payment details towards 'an admin fee'.

What to do?

  • If you receive this email please forward it onto PISHING.GOV.UK.    
  • If you have disclosed bank account details you should contact your bank immediately and notify action fraud.

The Hand Washing Rap

To support adults with learning disabilities and autism we share a video demonstrating how to maintain effective infection prevention and control, at home and in other settings.


COVID-19 impact inquiry report

The Health Foundation’s report Unequal pandemic, fairer recovery discusses the pandemic’s implications for the nation’s long-term health and health inequalities, and what this can teach us about creating a healthier, fairer society.


One Devon bulletin image

One Devon Bulletin published

How Devon’s health and social care partners are working together to manage demand, prevent suicides, and engage the voluntary sector in mental health services are some of the many stories featured in the latest edition of the One Devon Bulletin.

To receive regular updates from the Integrated Care System for Devon please contact Devon CCG.


Vaccination research

Video and slides of the webinar: COVID-19, vaccinations and immunity in care homes

This webinar provided an overview of emerging evidence on the effectiveness of COVID-19 vaccinations among care home populations.


Brexit logo

Brexit

The EU Settlement Scheme application deadline expired on Wednesday 30 June, but there is still plenty of Brexit information on our PEN website.


A symbol of an address book

Are your contact details up-to-date?

We encourage providers to up-date their contact details (especially email addresses) with the DCC Procurement Team. We use these details to communicate with providers and it’s very important that we reach the correct person in your organisation, to receive appropriate referrals and timely updates from DCC, and don’t miss out on any opportunities.

Please ensure we have your most recent email address.


Proud to Care logo

Please visit the Proud to Care website for updates on current resources and initiatives around recruitment and retention, information about the Devon Wellbeing Hub and recruitment schemes such as Kickstart, Care Friends and many more.

Don’t forget to upload your vacancies to our jobs board to benefit from our free recruitment service.

To find out more about how the Proud to Care Team can support you please email us.


National COVID-19 guidance updates

The GOV.UK website

The NHS.UK website


DCC COVID-19 updates

Coronavirus advice to the public

Weekly stakeholder briefing

Coronavirus local dashboard and data (report on confirmed cases and deaths at a district level).


ISCD logo

Integrated Care System for Devon (ICSD)

ICSD is a partnership of health and social care organisations working together with local communities across Devon, Plymouth and Torbay to improve people’s health, wellbeing and care. Their website contains general information on vaccination including FAQs.


National vaccination publication collection

The national government page contains vaccination guidance, training resources, consent forms, letters, leaflets, posters and more.


NHS Devon vaccination stakeholder briefings

Read the latest weekly briefing and view previous ones.


Yellow sticker with: save the date.

Capacity Tracker updates

Capacity Tracker refresher and engagement session (home care focus) - Wednesday 4 August from 4.00pm to 4:30pm.

Donna Schell - the South West representative for the Capacity Tracker - is holding a refresher session for the Capacity Tracker, and she will also update you on any important issues.


Better security better care logo

Data Security and Protection Toolkit (DSPT) support

The DSPT is a free online self-assessment toolkit that helps evidence that your organisation manages personal data, both digitally and in paper form, in a safe and secure way. It helps demonstrate compliance with data protection legislation.

Devon Care Homes Collaborative, in partnership with the CCG, are running weekly webinars and workshops to help you complete the Toolkit.


Webinars, online training and forums in one place

Make sure you have the opportunity to participate in local and national webinars, online forums and training by visiting our website.


PEN events calendar

Check the calendar for future events.


PEN newsletter archive

View previous issues