Get your business cyber secure

Cyber security is key for businesses but getting it right can seem a challenge. If this sounds familiar, take a look at these resources.

The Small Business Guide: Cyber Security from the National Cyber Security Centre takes you through five steps to boost cyber security quickly, easily and at low cost. 

They also have a guide for small and medium sized organisations like businesses, charities, clubs and schools.

To prepare your response to and recovery from a cyber incident, read their Response & Recovery Guide.

The South West Regional Cyber Crime Unit has lots of info to help you protect your business, including a summary guide.

If your business is suffering a live cyber crime attack that is in progress, call Action Fraud immediately on 0300 123 2040. This service is available 24 hours a day, seven days a week for businesses, charities and other organisations.

Find more resources to help protect your business against cyber crime.

Civil advice Q&A

In part 11 of our civil advice series, a car buyer has asked for a refund after agreeing to a repair...

Q. We sold a car to a customer. The car developed a fault and the customer agreed to a repair. The fault has returned and the customer now wants a refund. Have they lost their right to a refund because they agreed to a repair?

A. No. The Consumer Rights Act says the customer has a final right to refund on faulty goods if a repair is unsuccessful or if a second fault occurs with the goods.

We offer businesses free bite-sized telephone advice on business-to-business and business-to-consumer disputes, helping you to determine the best resolution. Contact us for more information.

Free support to grow your business

Keen to grow your business in 2020? Get free support to help you achieve your aims through the Growth Support Programme. The support includes:

• A face-to-face meeting with a business adviser, resulting in a growth plan and areas identified where you can benefit from extra support.
• After the initial meeting, you will have the opportunity to have a further nine hours of free advice. This includes three hours of digital support. You may also get advice on
  • finance
  • human resources
  • innovation
  • marketing
  • business planning.

Want to benefit from this free support? Find out more and apply.

The Heart of the South West Growth Support Programme project is funded by the England European Regional Development Fund (ERDF) as part of the European Structural and Investment Funds Growth Programme 2014-2020.