PEN Newsletter June 2019


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Supporting health and social care providers in Devon


Following a successful pilot programme, Devon County Council have commissioned four more Leadership Development Programmes! The programme of ten workshops is designed to support the development of managers and providers of adult social care services, who have day-to-day operational responsibilities for their service. The FREE workshops will be delivered across Devon, from June 2019 to March 2020 - times, venues and booking information to be found on COSMIC website


Could you support a Trainee Nursing Associate (TNA) within your setting?

The majority of TNAs are currently based in acute health settings and would greatly benefit from a placement within a care setting. The length of placement is usually between 2 and 8 weeks, completing approx. 37.5 hrs per week. The role of the external placement supervisor is to provide the TNA with an induction into their organisation’s policies and practice, and to provide guidance and support (refer to attached handbook for further guidance). A small fee is paid to each provider to cover any costs involved in facilitating a TNA placement, the fee is approximately £30.00 per day.
Please email Terrie for further information
External Provider Placement Guidance handbook


Health Education England, in conjunction with the CEPN Devon, is implementing a CLiP (Collaborative Learning in Practice) project, with the aim to alleviate the issues created by the lack of mentors available to support learners in the care sector. Blue Stream Academy are working with these organisations to offer care services the chance to access their mandatory training system FREE OF CHARGE, for a whole year. The staff will have access to the fully certified eLearning modules listed here
Please contact Adele, Nursing and Care Home Suite Manager on 01773 822549 or email her for more information.

care certificate

Care Induction and Nominated Care Certificate Assessor Training - Update
A working group of ASC providers is currently developing a framework to support care induction and care certificate training, to include links to resources to support eLearning and face-to-face delivery. The group will also develop a Nominated Care Certificate Assessor Training programme over the next few months.
If you would like to participate in the development of a standardised induction and assessor training programme in collaboration with other providers, please join the working group. Out next meeting is at Larkbeare House Exeter on Monday 8th July, 1300-1600.
Email Terrie to confirm your attendance


Relationships and sexuality in adult social care services (March 2019) - This guidance builds on CQC’s quality framework adding further detail on issues like relationships, diversity and protecting people from harm. It covers a diverse range of often complex issues, including supporting people to form and maintain relationships, while also helping them to understand risks. It also highlights the importance of offering an environment that is welcoming to LGBT+ people, as well as looking at how to support those with physical disabilities.


Team Leader Education Programme
Several RMs have highlighted a gap in education and training for team leaders. In response, a working group is being established to support the development of a funded pilot programme, to be delivered in the South Devon area. It is anticipated that the group will work together to:
* Co-produce a programme of workshops
* Develop workshop resources - utilising the plethora of resources available
* Deliver workshops in pilot area of South Devon
* Evaluate the programme, ready for rollout across Devon

An education programme of this type requires credibility, and the involvement of RMs and providers in the development and delivery of the programme is crucial.  Please get in touch if you can be part of this working group, or if you have any questions

CQC Regulator History

Providers should know that a regulated service must re-register as a 'new' location where there is a change of ownership or address, even though it is continuing to deliver the same service to clients. The CQC website links the previous (archived) and current locations. In addition the website also now displays the 'regulatory history' (ratings and reports) for these registration changes more clearly when:

• a provider moves premises, e.g. it starts providing the same service from new premises;
• a provider changes its business structure, e.g. from a partnership to an individual; and
• a location is sold or taken over by a new provider: this includes mergers and both NHS and non-NHS owned locations.

The display of a service’s regulatory history will apply for changes to registration completed on or after 1 April 2019. It will take up to 30 days from the registration change for the display to show online. Changes completed before this date will still show as links between previous and archived locations.

proud to care

Outstanding Care Awards

Proud to Care Devon is delighted to be the overall sponsor of the Outstanding Care Awards. It was a privilege to attend the semi finals and finals evenings announcing the nominees who’d made it through to the next stage. We are really looking forward to seeing everyone at the Awards Ceremony on 28 June to celebrate the fantastic work that happens every day in Devon, and to thank the wonderful care and health staff who make a difference to people every day.

Serving Everyone: diversity conference success!


On 14 May a wide range of providers gathered at Exeter Racecourse for the PEN conference on the theme “Serving Everyone: meeting diverse needs in changing times”.
Setting the tone for a positive day of dialogue, event chair DCC Involvement Manager Paul Giblin introduced 'The Turning Tides CIC', a mixed a music group featuring people with learning disabilities who played upbeat songs challenging prejudice, perceptions and the balance of power.
This was followed by five short presentations from a range of diversity perspectives.
Diana Crump from Living Options Devon talked about disabilities, in particular hidden ones. Then Julia Boas from The Intercom Trust raised awareness of LGBT rights in the context of care services. She was followed by Julie Paget from Plymouth & Devon Racial Equality Council and Andrew Sails from the Devon Faith & Belief Forum, presenting issues of ethnicity and belief. Finally, Robert Hawken, co-chair of Devon’s Learning Disability Partnership Board reminded us of the importance of Human Rights as a key to citizenship, a theme underpinning the whole day.
For more details please click here.
Further feedback based on the evaluation forms from the event will be available in due course.

June 2019

skills for care

Skills for Care enews – Skills for Care publish a fortnightly ebulletin with their latest tools, news and events. The enews is a great way to keep abreast of the work of Skills for Care. Follow this link to signup.

Social Care Institute for Excellence (SCIE) has useful guides for people who are using adult social care services and how they should expect to be involved in the planning of their care. Advice and guidance on developing a One-page Profile can also be found on the SCIE website.

For more information on the following projects:

* Systems Leadership Programme
* Development opportunity working with colleagues across the NHS, Local Councils, Livewell and the Private and Voluntary and Independent sector
* Apprenticeships – information for ASC provider employers
Administration of Medication training
please email Rachel Glover-Dare

Proud to Care Ambassadors

proud to care

Are you passionate about your role in care and health? Do want to inspire others to join the sector? If so, you would make a fantastic Proud to Care Ambassador! Our team of Ambassadors go to events at schools, colleges, universities, job centres, and community events to talk to people about careers in care and health. Interested in getting involved? Sign up to our next induction event on 12 June in Exeter. Email Proud to Care to book your place or find out more. 

proud to care

Devon County Show

Proud to Care Devon were thrilled to be part of the #WeAreDevon marquee at the Devon County Show in May. We had three fantastic days talking to people about careers in care and health with some fun interactive activities to attract people to our stand. A big thank you to our health and social care partners and Orsa the therapy dog who joined us at the show.

Proud to Care campaign to attract young people to careers in health and social care

proud to care

Our Proud to Care advertising campaign to attract young people to roles in health and social care has just finished. The campaign focused on a film clip which was viewed over 200,000 times during the first two months of the campaign on Snapchat, Instagram, Facebook, Google and You Tube. We had a high volume of traffic visit the Proud to Care website including the Jobs Board, careers page and the education page throughout the campaign. Are you interested in getting involved in future campaigns? Contact Proud to Care to find out more.

Heat Health Watch

heat wave

Heat Health Watch Period commences on 1 June 2019 and will run until the 15 September 2019.  
What are high risk factors and how they affect vulnerable groups of people? Please read about it here.

PEN conference 14th May


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