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Falls from windows often result in serious or fatal injuries, but this harm is avoidable.
We want to ensure that providers are keeping people under their care safe. CQC have been alerted to an incident where a care home resident deliberately attempted to bypass a window restrictor on their first-floor bedroom window and, following a fall, sustained injuries that led to their death.
In 2022 we published a ‘learning from safety incidents’ issue on falls from windows. This publication has been updated on the CQC website to reflect a Health Building Note published by NHS England, which highlights that the British Standard for window restrictors does not factor in deliberate attempts to defeat the restrictor using impact forces. CQC expect providers and registered managers to be aware of and follow best practice guidance. Providers should also be proactive when carrying out person-centred risk assessment that is reflective of a person's individual circumstances and needs, as set out in Regulation 9 and Regulation 12 of the Health and Social Care Act 2008.
To manage the risk of falls to residents, registered persons need to ensure the assessment of the risks:
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arising from the premises, and
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for individual residents. Where specific residents are at risk, you may need to take further action to prevent them falling from a height.
The full ‘learning from safety incident’ with relevant best practice guidance can be accessed here on the CQC website.
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Thursday 19 September | 10:00 - 11:00 | Register now
Listen live as James Bullion, Chief Inspector for Adult Social Care joins this special episode of The Care Exchange podcast.
Listen to James talking about his role as Chief Inspector of Adult Social Care and Integrated Care, as well as the changes that we are implementing.
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The Disclosure and Barring Service (DBS) is committed to gaining insights into the customer experience by undertaking customer research. Learning about your experiences with DBS is essential to this, and will help them to understand what works well and what can be improved to develop a service that is efficient and suitable for all their customers.
To share your views and have your say, please complete this Employer Survey. You can choose what feedback you would like to share by only answering the questions that are relevant to you. If you choose to answer all our questions, it will take you up to 15 minutes to complete.
If you have any questions about this survey, please email research@dbs.gov.uk
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The Department of Health and Social Care in collaboration with the Home Office has published a help sheet to assist adult social care providers applying for a Certificate of Sponsorship to sponsor care workers overseas for the health and care visa route.
The help sheet outlines the steps involved in the application process and includes tips on how to provide the appropriate evidence required by the Home Office to meet the genuine vacancy requirement. Further guidance is available here.
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