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Interim Chief Executive, Kate Terroni, wrote to all providers last month to apologise about the things we have got wrong in the implementation of our new regulatory approach. She also shared her urgent and immediate priorities to address the issues and get back on track. |
We'd really like to hear your thoughts on whether this message from Kate adequately reflects your feedback, comments and concerns and whether the actions we are proposing feel like the right ones.
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Registered providers must notify us about certain changes, events and incidents that affect their service or the people who use it. Incidents which must be notified to us are defined in the Care Quality Commission (Registration) Regulations 2009. The regulations and associated guidance can be found on our website.
This means, for example, the recent IT outage will require a notification if you were not able to continue to deliver regulated activities safely. If there are contingency arrangements which mean a notifiable incident has not occurred (there is no evidence of impact or risk of impact on safely providing a Regulated Activity) then a notification is not required as the threshold for what constitutes a notifiable incident will not be met.
If a notification is made using the Learning from Patient Safety Events (LFPSE) service, a separate notification to CQC is not required.
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Four ICSs have been chosen to test a framework developed by CQC, National Voices and the Point of Care Foundation. The improvement framework will enable ICSs to understand how well their engagement with people and communities is helping to reduce health inequalities.
Work to develop the framework began in February 2024 and is supported by a grant from the Regulators’ Pioneers Fund. National Voices and the Point of Care Foundation led the recruitment of ICSs through an open applications process. They received expressions of interest from 11 ICSs and selected 4 for testing:
- Black Country ICS
- Gloucestershire ICS
- Hampshire and Isle of Wight ICS
- Nottingham and Nottinghamshire ICS
The successful ICSs were selected to ensure a mix of demographics, geography, level of deprivation and experience in addressing health inequalities. The testing phase will take place during the autumn.
If you would like more information about the project, or how we are involving ICSs and other stakeholders, please visit this webpage or contact ICShealthinequalities@cqc.org.uk.
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The number of filled posts in adult social care has grown by 4.2% in 2023-24, meaning there are now 1.59m people working in 1.705m posts. International recruitment remains vital, contributing 105,000 recruits into direct care providing roles last year. Skills for Care’s annual report The size and structure of the adult social care sector and workforce in England, provides the first glimpse of workforce changes for 2023-24.
These crucial insights are developed using data from the Adult Social Care Workforce Data Set (ASC-WDS).
A major incentive for care providers to contribute to ASC-WDS is access to the Workforce Development Fund, now open for 2024-25. This fund allows providers to claim back money spent on staff training and development. Care providers report that this funding helps address skills gaps, improve care quality, and boost staff morale.
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The Information Commissioner’s Office has produced a series of short videos for people using apps to highlight the importance of reading and understanding how an app plans to use their personal information before they sign up. Providers are encouraged to spread the message widely among their people who use their services.
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