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We have improved our internal finance systems and insourced our financial services. This means you are now able to contact us directly about paying your fee by emailing our Contact Centre. They will resolve your queries or put you directly in touch with our Finance team on your payment-related queries.
Your invoice will now contain more information about the fees you owe and when they must be paid. If you are due an invoice in June or July this will be sent by post to your registered billing address.
If you have not got a direct debit in place, you can contact our Finance team at direct.debit@cqc.org.uk, quoting your provider ID to set one up.
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Communications campaign
In 2023 we launched a communications campaign to ensure all health and social care providers and professionals understand what these changes are, what they mean for them and what they need to do to prepare for these changes being implemented.
To help us measure how successful this campaign has been so far, we want to ask how well you understand these changes through a short feedback survey.
Assessment frequency
We're working towards publishing more detail on how frequently we'll assess providers going forward. To support this work we'd like some feedback on some initial questions.
Relationship management
We're developing our approach to relationship management. To support this work we're looking for your feedback around some initial questions.
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You can now receive updates from CQC via WhatsApp, if you’d like to receive information through this channel, sign up today
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Join Skills for Care on Thursday 18 July from 10:15 to 11:30 for their virtual launch event.
Skills for Care has been working on the development of a Workforce Strategy for Adult Social Care, in collaboration with a wide range of organisations and people with a stake in the future of the sector. The Strategy identifies the workforce needed over the next 15 years and sets out a plan for ensuring the sector has enough of the right people with the right skills. It will help employers and commissioners with workforce planning, support the reform agenda and complement the NHS Long Term Workforce Plan.
This online launch will feature a live stream from an event in London, where the co-chairs of the workforce strategy steering group, Oonagh Smyth and Sir David Pearson, will unveil the strategy and share the main points from it. You will also hear from a range of voices from across the sector, including frontline care workers and those who draw on care and support.
To learn more about the strategy and how colleagues from across the sector have been involved in its development, visit their website for more information.
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