CQC projects supporting ICSs to engage with people and communities
 CQC is working on two complementary projects to support ICSs to engage with people and communities.
We are working with National Voices and the Point of Care Foundation to develop an improvement tool for ICSs to assess their own performance in engaging with people and communities to tackle health inequalities. This work will allow ICSs to track and show their own success in how they engage with people to tackle health inequalities. In the future, CQC’s ICS assessment team will be able to use the improvement framework in our own assessment of a system.
We are looking to test the draft framework with four ICSs between September and October (inclusive), using a variety of assessment methods (i.e. self-assessment, peer review, and external assessment by Voluntary Community and Social Enterprise (VCSE) partners.
If you wish to be involved, please email jacob.lant@nationalvoices.org.uk by Friday 10th May, outlining:
- Why you would like to be involved; and
- How mature you feel your system is in terms of engaging with communities to address inequalities.
We are also working with Involve to deliver research to help us understand good practice for how systems engage people to understand their needs and experience of care to improve outcomes. The research will inform our approach to system regulation by supporting us to take an evidence-based approach in our assessments, using best practice to develop our understanding of whether how systems involve people leads to better outcomes and ensure our assessment is efficient, cost and resource effective.
For more information on this project, please contact researchandevaluation@cqc.org.uk
We've published new guidance to help providers understand and meet the new fundamental standard on visiting and accompanying in care homes, hospitals, and hospices.
The new information also sets out what people using health and social care services and their families, friends or advocates can expect.
The guidance follows a consultation that we ran earlier this year. We asked people to comment on our draft guidance about the new fundamental standard. We did not ask about the scope and content of the visiting legislation itself, as the Department for Health and Social Care's carried out their own, separate consultation on this.
|
