We are rolling out our new regulatory approach by area.
These are the start dates we are planning up to March 2024. We will contact providers with details of how to prepare before we start the new assessments in your area.
At this stage, our new assessment approach will not apply to services that we do not rate (for example, dental providers). Although we will start new assessments by region, NHS trust well-led assessments in all areas will begin from 6 February 2024.
From 21 November 2023 we will start using our new single assessment framework in our South region.
Between 21 November and 4 December 2023 we will undertake a small number of planned assessments with 14 early adopter providers, whilst continuing to respond to risk. We will then expand our new assessment approach to all providers based on a risk-informed schedule.
From 5 December 2023 we will be using our new regulatory approach with all providers in our South region and with providers in the Bedford, Luton and Milton Keynes integrated care system area (ICS).
From 8 January 2024 we will start using our new single assessment framework in our London and East of England region.
From 23 January 2024 we will start using our new regulatory approach with a small number of providers in our North and Midlands regions.
From 6 February 2024 we will start using our new regulatory approach with all providers in our North and Midlands regions and will include NHS well-led assessments.
We will contact providers directly in each area, ahead of their rollout date with more information.
 We know how important it is for us to provide the right guidance that helps providers understand our new regulatory approach, so you can be ready for when our new assessments start.
We’ve recently published new guidance on our website;
We’ve also updated information on our website this week to include a list of all the evidence categories we’ll use when assessing individual quality statements for different types of services - https://www.cqc.org.uk/assessment/evidence-categories/evidence-categories-sector-groups
This includes information for:
- Ambulance services
- Care homes and supported living services
- Community health services and hospices
- Homecare and shared lives services
- Independent doctors
- Independent healthcare single services
- Mental health services (NHS and independent)
- Acute hospital services (NHS and independent)
- Primary health services
 We want to make sure our guidance meets the needs of providers and gives them the right level of information to understand our new approach.
To help us do this we'd like your feedback on the latest guidance we've published. You can share your thoughts through the short surveys below, each should take 1-2 minutes to complete.
 We now have a WhatsApp channel where we will be sharing the latest updates on our new regulatory approach.
Please note that as WhatsApp Channels may not be available to all users yet we won't be posting content that hasn't already been shared by other means.
 In October we started to rollout our new provider portal with small groups of providers. We'll be contacting groups of providers directly to invite them to set up an account and start using the portal.
To make sure we contact the right people in your organisation, make sure the contact details we hold are up to date.
 We've published an update on our local authority assessment work. This includes the reports from our pilot assessments and our plans for starting full local authority assessments.
 Our most recent webinar is available to watch back on YouTube.
In this webinar, we introduced quality statements and evidence categories, and the role they play in our new regulatory approach.
We talked through where these two elements fit in the wider new regulatory approach and what guidance is available to help you understand them.
We shared examples of quality statements to explore how we’ll use evidence categories to identify specific sources of evidence to use in our assessments.
Alongside the provider guidance, this webinar will give you the information you need to understand the evidence we’ll use to assess each of our new quality statements.
|
