We're asking people over 55 to share their experiences of care with us

We want more people over 55 to share their experiences of care with us.

We need your help to understand the quality of care people get from services like hospitals, care homes, GPs - or any type of health or social care service.

We know a lot of care is being disrupted by winter pressures. People's feedback plays an important part in helping NHS decision makers to spot safety issues.

And with health and social care staff working so hard, positive feedback is just as important. It can help us recognise good practice and it helps keep up staff morale.

• Because we all care: focus on people who are over 55
• Join the conversation on Twitter using #BecauseWeAllCare
• Give feedback on care

Join us! Work for CQC

CQC staff have a wide range of skills and work across many disciplines.

Find out about roles within CQC, Healthwatch England and the Office of the National Guardian.

Current vacancies include:

• Communications and Engagement roles - various positions
• Project Support Officer
• Commercial Category Manager
• Power BI Technical Support Analyst

Benefits include generous leave entitlement, NHS or Nest pension schemes and a wide range of employee discounts.

Most roles offer flexible locations with the choice to be home-based. See the individual job listings for more information.

• Browse our current vacancies
• Working at CQC

Winter pressures: temporary changes to the way we regulate

We will be adjusting our regulatory activity until the end of March 2023 to help providers focus on delivering care during the winter.

As a responsive regulator, we must continue to work with health and care providers to fulfil our role, while appreciating the context providers are working in.

We will always act in the best interests of people who use services – so while it’s appropriate to recognise the need for providers to focus on delivering care, we will always balance this with our responsibility to check that the safety of people using services is maintained.

• Winter pressures for health and care services: How we are responding

Help shape our work

Our CitizenLab service helps you shape the work that we do.

CitizenLab gives you an easy way to get involved with our work and share your ideas and opinions. We use it to bring together groups of people, collect your views, conduct surveys and run quick polls.

What you tell us helps us understand the things that are important to you. We can use what we learn to make our services and information better for everyone.

The things we're working on change all the time. At the moment, you can feedback on the following:

Young Champions

We’ve now recruited 10 young people to join our CQC Young Champions programme. Over the past couple of months they have been learning about the work we do, from our purpose and role, to reviewing our latest State of Care report and feeding back their views.

Now they would like to introduce themselves to you, share their thoughts so far and ask you to share your ideas on the current issues or topics in health and social care affecting young people or care for young people that they should tackle with CQC.

2022 maternity survey

We have recently published a report into the experiences of people using maternity services in 2022. Let us know what you think by taking a short poll.

Partners' experiences of accessing maternity services

We’re working in partnership with Healthwatch Oldham, Healthwatch Rochdale and Action Together gather the views and feedback from partners who have supported people with to access maternity services. This can include attending prenatal appointments, post-natal appointments, labour and delivery.

Tell us what you think of the latest State of Care report

We published the latest edition of State of Care in October. The report is our annual assessment of health and social care in England, and it looks at the quality of care over the past year.

We would like to know how you have used State of Care and whether you have found it useful. Give us your feedback by 31 January.

Our revised plan and approach for transformation

We want to continue communicating with people, providers and partners in health and social care, about our regulatory approach and how we plan to bring to life the ambitions we set our in strategy.

Join us on CitizenLab where we’re talking about how we’re going to approach transforming the way we work. Share your views by 31 January.

If you'd like to find out more about this project or other work taking place on CitizenLab, sign up using the links below. When you join, you'll be sent an email when new information or projects are added. You can also sign in to see what activities are currently live and ready for you to take part in.

• Sign up and get involved

Services for survivors of human trafficking and modern slavery

We have published a report setting out findings from our inspections of safehouses and outreach support services in England and Wales.

Although we do not register or regulate this sector, the Home Office asked us to look at the quality of support for survivors who use these services as part of the Modern Slavery Victim Care Contract (MSVCC).

A team of our specialist inspectors carried out the inspections between January 2021 and June 2022.

The evidence from our programme of inspections points to a sector that is providing a good service, but some areas needed to improve to ensure that survivors and their families received safe support.

• Report: CQC's inspections of safehouse and outreach support services delivered under the Modern Slavery Victim Care Contract January 2021 to June 2022

Do you work in health or social care?

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