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We're adjusting our regulatory activity until the end of March 2023.
In adult social care we'll;
- Continue to inspect and monitor both residential services and services in the community as planned.
- Contact registered homecare providers who wish to deliver care in a care hotel setting.
- Increase the number of inspections of care homes and homecare agencies with a current rating of requires improvement where there is evidence of improvement. Following these, we may find providers have improved and should be rated as good or outstanding – helping capacity.
- Work with the Directors of Adult Social Services across England to identify care homes or homecare agencies across England where we could inspect to assess whether ratings can be updated.
- We aim to carry out around 300 of these inspections by the end of March 2023 where:
- services are rated as requires improvement, but commissioning or inspection teams believe that rating no longer reflects the quality of the service
- services are registered and active, but locations are ‘unrated’ as we have not yet inspected them, and the lack of regulatory history prevents commissioning them
- providers have confirmed they have staffing resources available to meet the needs of additional people who may use the service
- providers have confirmed they are prepared to accept funded placements.
If you’re finding that you have capacity but it isn’t being used please raise this through your local system and talk to your inspector. We’ll make sure this feedback informs our engagement with local system partners.
 The latest issue of our Learning from safety incidents series looks at capacity and consent.
These resources briefly describe a critical issue - what happened, what CQC and the provider have done about it, and the steps you can take to avoid it happening in your service.
This issue looks at an NHS trust where we issued two fixed penalty notices for failing to sufficiently assess a patient’s capacity to consent or involve his family or lasting power of attorney before he was given treatment.
 Our Because we all care campaign, which encourages people to share feedback about theirs or their loved one’s experiences of care, has moved its focus to highlighting the experiences of people who are over 55.
We understand a lot of care is being disrupted by winter pressures. Feedback about care services is instrumental in helping to spot safety issues. And with health and social care staff working so hard, positive feedback is just as important. It can help us recognise good practice and it helps keep up staff morale.
We’ve put together a toolkit full of materials for you to support the campaign through social media, newsletters or your website. You can also join the conversation using the #BecauseWeAllCare hashtag.

This is an update from the Department of Health and Social Care (DHSC) on the enforcement of the Adult Social Care Provider Information Provisions.
The Adult Social Care Information (Enforcement) Regulations 2022 were commenced on 1 December 2022.
DHSC has published enforcement guidance setting out what will happen if a provider does not update their data monthly via Capacity Tracker, as outlined in the guidance on data collection. New guidance has also been added to the page detailing the non-mandated data items collected for operational support.
The Formal Notice of a mandate has also been updated to reflect the current list of mandated data items.
The enforcement process will focus on supporting providers to comply with the information requirements, with financial penalties normally a last resort.
The National Care Forum (NCF) and Skills for Care, in collaboration with ARC England, are holding the Managers Conference from 13-14 March 2023. This conference is designed for managers, with managers.
This event with overnight accommodation and a full day conference will champion and support the crucial role managers play in adult social care. It will bring together managers from across the country to share knowledge, ask questions and network with colleagues.
The programme includes panel discussion and practical workshops. We’re also pleased to announce that Alison Murray, Deputy Director of Adult Social Care at Care Quality Commission, will be speaking at the conference.
 The National Institute for Health and Care Research (NIHR) Enabling Research in Care Homes (ENRICH) network provides support to over 800 care homes across the UK. They help providers understand what research is, its benefits and how to get involved.
ENRICH brings together care home staff, residents, and their families with researchers. They collaboratively and effectively run studies in care homes and can help you make the most of research.
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