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Newsletter
Our monthly update for everyone interested in health and social care
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The impact of lockdown on mental health and dignity
New research uncovers the challenges faced by health and social care services in England and highlights the importance of feedback for improving care.
The research, carried out as part of our Because we all care campaign, found that nearly three quarters of carers said that lockdown restrictions have had an impact on the mental health of the person they care for. Over half of carers say that lockdown restrictions have had an impact on the dignity and independence of the person they care for.
Kate Terroni, Chief Inspector of Adult Social Care, says:
“This important new research from CQC underlines the stark challenges faced by people in health and social care.
“Yet our research also shows the power and value that giving feedback on care can have. Over half (55%) of those who have provided positive feedback felt better as a result, and 8 in 10 staff value feedback from people and their carers. We use feedback to inform our regulatory action, conducting 10,000 inspections since the pandemic began to ensure people are receiving high quality care.”
The Because we all care campaign aims to help services identify and address quality issues and support patients by encouraging people to share feedback on individual experiences of health and social care services in England. The campaign was launched by CQC and Healthwatch England in July 2020 and over 50,000 people so far have shared their ideas and experiences of how care can be made better.
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January's CQC Insight report
Our CQC Insight reports aim to help everyone involved in health and social care work learn from what we know through our conversations and regulatory activity..
This month’s insight report looks at data on staff vacancies in care homes, and the quality of ethnicity data recording for mental health services.
We also update data on the number of deaths of people in care homes and of Office for National Statistics weekly death registrations.
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Ethnic minority-led GP practices "not operating on level playing field"
We have been looking at concerns raised by some GPs that ethnic minority-led GP practices were more likely to have poorer outcomes from regulation than other practices.
Although the data in the wider system means that we could not established a relationship between ethnicity of practice leadership and ratings, this work has found factors which can disproportionately affect ethnic minority-led practices and their ability to show how they provide good care.
We found that ethnic minority-led practices are more likely to care for populations with higher levels of socio-economic deprivation and poorer health. Ethnic minority-led practices are also more likely to be operated by just one GP partner without other partners to offer support.
Dr Rosie Benneyworth, Chief Inspector of Primary Medical Services and Integrated Care, said:
“As the first port of call and foundation of most people’s health care, a huge expectation is placed on every practice team. However, what this report finds is that ethnic minority-led GP practices are often not operating on a level playing field in terms of where they work, and the support available to them.
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Join us! Work for CQC
CQC staff have a wide range of skills and work across many disciplines.
Find out about roles within CQC, Healthwatch England and the Office of the National Guardian.
Current vacancies include:
- Children's Services Inspector (home based, flexible location)
- Mental Health Act Reviewer, South (home based, region specific)
- Representations Inspector (home based, flexible location)
Benefits include generous leave entitlement, NHS or Nest pension schemes and a wide range of employee discounts.
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Annual report and accounts published
Our Annual report and accounts (ARA) looks at our progress and performance during 2020 to 2021. It also outlines areas we need to concentrate on during 2021 to 2022.
Writing in the foreword, Chair Peter Wyman and Chief Executive Ian Trenholm said:
"The pandemic has accelerated the changes that were already underway at CQC to transform the way we regulate – to be more relevant to the way care is now delivered, more flexible to manage risk and uncertainty, and able to respond in a quicker and more proportionate way as the health and care environment continues to evolve.
"Throughout the year, we continued to put in place the systems, technology and culture we need for the future. The work we carried out to create and implement a transitional model for regulation has given us the springboard to develop further our new ways of working."
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Preferred candidate for CQC Chair announced
The Secretary of State for Health and Social Care, Sajid Javid, has named Ian Dilks OBE as his preferred candidate for next Chair of CQC.
Subject to approval by the Health and Social Care Select Committee, Ian Dilks will take over from the current Chair, Peter Wyman CBE DL, once his appointment ends.
CQC welcomes this announcement and will issue a full statement following finalisation of the appointment.
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Do you work in health or social care?
Make sure you see the latest information about the changes that we're making to the way that we work due to coronavirus.
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