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Newsletter
Our monthly update for everyone interested in health and social care
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December's coronavirus insight report
Our COVID-19 Insight reports highlight the coronavirus-related pressures faced by the services we regulate.
This month's report shares regional data on the designated settings that allow people with a COVID-positive test result to be discharged safely from hospital, and also the latest data on registered care home provision. We also look at how providers have collaborated to provide urgent and emergency care during the pandemic.
We also share our regular data updates, including outbreaks and staff absences in homecare services, numbers of deaths of people detained under the Mental Health Act, numbers of deaths of people with a learning disability, and breakdown of deaths by ethnicity.
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Kate Terroni: "More needs to be done to stop people receiving the wrong care"
Kate Terroni, Chief Inspector for Adult Social Care, has witten an update following the publication of the second part of Professor Glynis Murphy’s independent review of our regulation of Whorlton Hall.
In her blog, Kate says:
"We’re calling for increased specialist community care to ensure that people get the right support, by suitably trained professionals, to enable them to lead fulfilling lives and not end up in a crisis being placed too far from their own home, not having access to care to enable them to get better.
"We’re also calling for more oversight — this is desperately needed. We want there to be a named national specialist commissioner for complex care — and we want to see a Minister take ownership of this area."
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Share your views: help shape our work
Our participation platform gives you an easy way to get involved with our work and share your ideas and opinions. We use it to collect your views, conduct surveys and run quick polls.
At the moment, the topics we're asking for feedback on are:
COVID Insight – Issue 6
We want our insight reports to help everyone involved in health and social care learn from the pandemic. Tell us what you think of the latest issue and how it works for you.
DNACPR Review during the coronavirus pandemic
We are looking at how DNACPR (Do Not Attempt Cardiopulmonary Resuscitation) decisions have been used during the pandemic.
DNACPR may also be known as DNAR (do not attempt resuscitation) or DNR (do not resuscitate).
We want to hear good and bad experiences of people who have had a DNACPR, or had one reviewed, since the start of the pandemic in March.
Making our website more accessible for people with a hearing impairment
We want to get feedback on some new designs of our website and are looking for users who are deaf or who have hearing loss to take part. The research will take 4-5 minutes and can be conducted at any time.
Supporting personal relationships - Skills for Care guidance published
In our publication 'Promoting sexual safety through empowerment', we recommended that Skills for Care update their guidance on ‘Supporting personal relationships’.
Skills for Care and Supported Loving have incorporated learning from this report and updated the guidance. We would like to hear what you think.
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Designated settings for coronavirus patients leaving hospital
We're working with the Department of Health and Social Care (DHSC), local authorities and individual care providers to help safely discharge people with a COVID-positive test from hospitals.
Anyone with a COVID-19 positive test result being discharged into a registered care home must be discharged into an appropriate designated setting – this may be a CQC approved setting or an alternative setting arranged by the NHS. A designated setting is one that has suitable infection control and is able to support the care needs of residents for the remainder of their isolation period.
We're working closely with DHSC to ensure social care designated settings are appropriate.
This means that we will be checking if services are physically separating this group of residents, whether a dedicated workforce is in place and ensuring there’s an appropriate emphasis on ventilation.
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Join us! Work for CQC
Some of our current vacancies:
- Adult Social Care Inspector, South East – Home based
- Medicines Team Support Officer – Home based
- Lawyer, Central Legal Services Advisory Team – London or Leeds
- National Professional Advisor (Mental Health Nursing) – Home based
- National Professional Advisor (Community Health Services) – Home based
Benefits include generous leave entitlement, NHS or Nest pension schemes and a wide range of employee discounts.
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Our offices remain closed – please do not send post
All of our offices are closed and our staff are working from home. This means that we are not able to receive post. If you need to contact us, you should do it online or by phone.
If you work for a health or social care service, do not send completed notification forms, including notifications of deaths, to us by post. These should be emailed to HSCA_notifications@cqc.org.uk.
If we have to issue a formal notice, we will contact the provider by phone to discuss. Providers are also reminded of their duty of care to people using their services. For those detained under the Mental Health Act, this may mean supporting people to access the internet or make phone calls if they ask to contact us.
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Do you work in health or social care?
Make sure you see the latest information about the changes that we're making to the way that we work due to coronavirus.
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