CQC Special update

Special update for local stakeholders interested in health and social care

We just wanted to say a big thanks for all your support with our Because We All Care campaign and to let you know how you have helped encourage more people to feedback on health or social care services.

Because of your and others support we have some seen some great outcomes. In just the first month over 290 charities, community groups and health and care services supported our communications, and more than 6,500 people came forward to share their experiences of what’s working and what could be better when it comes to the care they and their loved ones get.

Want to run your own campaign?

From 17 September we'll be doing a month long focus encouraging people with long term or invisible conditions to speak up.

People with long-term health conditions are some of the most frequent users of health and care services, and can be among the most vulnerable. However, we know they're also the best at feeding back on care – to know what services are working well and where care may need to be improved.

We've seen a fall in the numbers of people sharing experiences and launching this focus to encourage people with long term or invisible conditions to continue to feedback on their care, or that of a loved one. Health and care services want more people to share their experiences so they can learn and find out how to help. 

If you want to help more people to feedback on care you can use our online campaign toolkit.It has some great resources to help run your own campaign and get feedback from people who use your services or those you support. 

It’s more vital than ever that we understand people's experiences of care. Feedback helps us monitor services to know when, where and what to inspect.

Coming soon...

Let's do it together. Plan your own campaign to run alongside our activity! Take a look at our next focuses for the campaign and see if you can share messaging with those you work with.

1. Mid October - Mid November 2020 - targeting older people
2.  Early January to early February 2021 – targeting carers
3. March 2021– targeting people with a learning disability and/or autism

Give it up for all the charities, NHS services and other organisations who’ve supported #BecauseWeAllCare. Thanks to you, thousands of patients, social care users and carers have come forward to share their stories and help improve care.