Restraint Reduction Network (RRN) standards
CQC is committed to minimising the use of restraint and other restrictive practices.
From April 2021, we expect to see all services across health and social care use training in restrictive practices that is certified as complying with the Restraint Reduction Network Standards. The standards apply to all training that has a restrictive intervention component and provide a benchmark for training in supporting people who are distressed in education, health and social care settings.
The standards apply across child and adult services, and to all populations, including people using services with mental health conditions, those living with dementia, people with a learning disability and autistic people.
Due to the coronavirus pandemic we acknowledge that the face-to-face training required to comply with these standards is not always possible. However, since April 2020 any training provider that wants to supply training should be certified by the Restraint Reduction Network. We expect providers of services to commission training accordingly.
Help improve statutory notifications to CQC
Statutory notifications submitted to CQC are an important source of information for us and help us better understand the quality of care delivered by providers.
To help improve the quality of information we receive we are working on improvements to the process of submitting statutory notifications.
To support this project we would like to speak to people who work in health and social care providers who have experience of submitting statutory notification forms to CQC.
If you'd like to take part in this work please complete this short survey.
For: Residential drug and alcohol services
Register now for testing and other resources available to residential drug and alcohol services
Two COVID-19 resources are now open to residential drug and alcohol services:
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The Capacity Tracker. The Capacity Tracker is an NHS system to enable care homes and others to share their available capacity in real time. It is being used during the coronavirus (COVID-19) pandemic to identify pressures and provide support for the health and social care sector, including access to PPE and funding. Register at https://carehomes.necsu.nhs.uk/, then edit and update your service's information.
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A one-off whole-home coronavirus (COVID-19) test. Drug and alcohol rehabilitation centres, like other specialist care homes in England, can now apply for one round of test kits for staff and residents. Register at https://request-testing.test-for-coronavirus.service.gov.uk/, using your CQC ID.
If you have not already registered for, and updated, the Capacity Tracker or registered for testing please do so as soon as possible in order to take advantage of the resources on offer.
For: NHS acute trusts
COVID-19 inpatient survey
The NHS patient survey programme provides feedback on the experiences of patients using NHS services.
In July 2020, we published the results of the 2019 adult inpatient survey, and we have identified an opportunity to run a further inpatient survey focusing on the experiences of patients in hospital during the peak of the COVID-19 pandemic.
The survey will focus on a sample of patients admitted during April and May, including those admitted with confirmed or suspected COVID-19 and those admitted for alternate, unrelated reasons.
Results will be provided at a national, regional and Integrated Care System (ICS)/ STP level on how safe, effective, caring and responsive care has been and will be used by us to gain an understanding of people’s experiences of hospital care through the pandemic.
We hope the survey results will be used by providers to inform service planning and response during any subsequent COVID-19 spikes, as well as supporting the ongoing care of those continuing to be admitted with COVID-19.
We are the NHS: People Plan for 2020/21
NHS England has published We are the NHS: People Plan 2020/21 - action for us all along with Our People Promise, which sets out practical action for employers and systems as well as NHS England and NHS Improvement and Health Education England.
It includes specific commitments around:
- Looking after people - with quality health and wellbeing support for everyone
- Belonging in the NHS - with a particular focus on tackling the discrimination that some staff face
- New ways of working and delivering care - making effective use of the full range of skills and experience
- Growing for the future - recruitment and retention, and welcoming back colleagues who want to return
Visit the NHS England website for more information.
Listen to our podcast
In a new series of podcasts we'll be exploring potential themes for our future strategy.
The first four episodes are now available, in which we discuss Meeting people's needs, Smarter regulation, Systems and Driving Improvement. We talk about what these themes mean for our strategy and the work we do.
Listen via Soundcloud or your favourite podcast provider, and subscribe to hear the latest episodes first.
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Feedback on your interactions with CQC
We want to understand how we may need to change the way we work to support the delivery of our future strategy.
To help us with this we're interested in getting feedback from people who work in health and social care services on some of the key interactions you may have had with CQC.
Feedback by completing this short survey.
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All CQC offices are closed
Please do not send post - visit our website for details on how to contact us.
Useful guidance and updates
Accessibility resources to help you communicate about COVID-19
Follow us on Twitter!
Follow @CQCProf on Twitter to get regular updates about the work we are doing with professionals and provider organisations in England.
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