State of Care 2018/19 published

Earlier this month we published State of Care, our annual assessment of health care and social care in England.

This year we found that most of the care we saw is good quality and, overall, quality is improving slightly.

But we also found that many people struggle to get access to the care they need. Problems with accessing care can mean people are pushed into inappropriate care settings, increasing pressure on emergency departments and, in the worst cases, leading to people in crisis or with the wrong kind of care.

Read the State of Care summary online, and download the full report

Read Ian Trenholm's blog

Find out how staff equality has been promoted and services improved in Northamptonshire

Northamptonshire Healthcare NHS Foundation Trust (NHFT) have done some great work to improve equality within their workforce. This is making a real difference in the working environment and the quality of care they provide.

We spoke to NHFT for State of Care and are sharing a longer case study describing some of the actions the trust are taking.

Read NHFT's full case study on our Medium blog

Read Equally outstanding – our good practice resource for equality and human rights

See what patients think of urgent and emergency care services near you

We asked over 50,000 people who received urgent and emergency care in September 2018 about their experiences of care.

Nationally, we found that most people were positive about the care they received and about their interactions with staff. But some people felt that more could have been done to help control their pain and that lengthy waiting times remain a problem.

Find out more about the 2018 urgent and emergency care services survey and find the results for trusts in your area

Read the press release

Visiting someone in a care home

For anyone living in a care home, it's important to be able to welcome a partner, relative or friend, just as they did before they started lived there.

We've updated our information about visiting people to highlight consumer rights. These help make sure people are treated fairly and protected if things go wrong - but many people aren't aware of how they apply in social care.

Read the updated information

Join us! Work for CQC

Current vacancies include:

• Inspector (Adult Social Care) – South east
• Senior Delivery Manager – Leeds or Newcastle
• Regulatory Policy Officer (Primary Care and Community Services Policy) – Flexible
• Head of Performance – Flexible, with frequent presence in London office required

Browse our current vacancies