Learning from safety incidents
CQC has launched Learning from safety incidents, a series of resources that share learning from our enforcement activity.
Since April 2015 CQC has had the power to bring criminal
prosecution against health and social care providers for failing to provide
care in a safe way. We have prosecuted nine providers since then
relating to serious incidents and these distressing incidents have led us to
notice a number of patterns emerging.
We want people and providers to learn from what has happened
and make sure that similar incidents do not happen again. Learning from safety incidents resources focus on the safety incidents that are related to the nine prosecutions. Each resource will explain what happened, what CQC and the provider have done about it, and the steps you can take to avoid it happening in your service.
You can read the first five of these resources on our website.
Provider Information Return update
We are currently updating the new digital system for the Provider Information Return (PIR) using feedback from providers already using the system. While we do this, we have temporarily paused the roll out to all providers. Once
the updates have been made providers will gradually be contacted by
email to join the new system and register for an account.
Providers will continue to complete Provider Information Returns in the usual way until they are invited to begin using the new system.
We are still continuing to test the new system and gather
feedback. We are currently testing the design of the system and you can share your views on this by completing a short survey.
 Driving improvement - Case studies from nine adult social
care services
Earlier in June we published Driving improvement: Case
studies from nine adult social care services, a new report showcasing nine adult
social care services that have significantly improved their rating. At each
service we spoke to a range of people, including people who use services, their
families, providers, registered managers, care staff, administrative and other
staff, commissioners and social workers.
The report highlights the key themes that run throughout all
nine case studies, which include leadership and
cultural change.
Managers from the nine services have shared their top
tips for improvement and highlight to other providers that improvement in adult
social care is possible.
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70@70: Driving improvement - individuals who have made a difference
As the NHS and social care celebrate their 70th birthday, CQC is recognising the contribution that individuals have made across adult social care and healthcare. We have brought together 70 stories highlighting people who have gone 'over and above' and made a significant impact on the care people receive. This includes volunteers, front line staff, and senior leaders.
We will launch this collection of 70 short case studies on Friday 29 June. Read the stories on our website.
Dementia diagnosis guidance
The Department of Health & Social Care has published
guidance on what the public can expect from health and care services after a diagnosis of dementia.
The guidance has been designed to help people diagnosed with dementia, or
those supporting them, understand what support
and services are available in England. It signposts to organisations that can provide information about dementia and helpline services.
Adult social care providers are welcome to share the guidance with anyone using their services who has experienced a diagnosis of dementia.
 Be Clear on Cancer - Blood in Pee campaign
Public Health England will re-run the Be Clear on Cancer ‘Blood
in Pee’ campaign from 19 July to 23 September 2018.
The aim is to raise public awareness of visible haematuria – a
key symptom of bladder and kidney cancer – and encourage those who notice this
symptom to see their GP. Even if they see blood in their pee on one single
occasion. This campaign is specifically aimed at men and women over 50 years
from lower socio-economic groups.
Provider organisations can find out more and order free campaign resources from the Campaign
Resource Centre. Resources include posters, leaflets and materials that can
be used on websites and social media channels. For any bulk orders please email
partnerships@phe.gov.uk
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Share your views: adding a new regulated activity to your registration
CQC is working to improve the process for making a registration application. We are keen to hear providers' views on the experience of applying to add a new regulated activity to your registration.
Please share your views on the Provider Online Community. If you are not already a member of the Community, sign up here.
Other news
- We have published The state of care in urgent primary care, presenting findings from our programme of comprehensive inspections of urgent care centres, NHS 111 services and GP out-of-hours services.
- Following our consultation on our approach to regulating Independent Healthcare services in England, we have now published updated guidance for providers and a summary of responses to the consultation.
- CQC has published a statement on modern slavery in order to provide clarity to providers, other stakeholders and CQC staff on our role in combatting modern slavery and human trafficking and the actions that we are taking.
- CQC is seeking a new contractor for our Expert by Experience programme.
- We are looking for aspiring and new registered managers to test our new digital registration tool. Email us if you are interested in getting involved.
Events and recruitment
 Follow us on Twitter!
Keep up with our work with professionals and provider organisations in England by following us on Twitter @CQCProf.
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