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Tell us your views on our proposals - we want to hear from anyone with an interest.
On 26 January 2018, we published our plans to evolve regulation of independent healthcare services in England.
The proposals in this consultation document represent the evolution of our approach, rather than introducing new methods. It builds on our knowledge of independent healthcare services and our specialist expertise. It will enable a more targeted, responsive and collaborative approach, in line with our strategy. CQC has been given the power to award ratings to some of these services for the first time. This is important for people who use services, as it will provide more transparency about the quality and safety of services provided by the independent healthcare sector.
How to give your views
Read the consultation document and tell us what you think using our online form.
Online: Complete our next phase consultation form
We published our report 'Mental Health Act – The rise in the use of the MHA to detain people in England' on 23 January 2018. This report looks at causes for the rise in use of the Mental Health Act (MHA) to detain people.
In 2016, we committed to working with local services to gather views on the reasons for the national increase in the use of the MHA, to identify how local services are responding to the changing activity, and to help inform the targeted work planned to bring about improvement. This report presents our findings.
The results of the 2017 maternity survey published 30 January 2017 show that women are reporting a more positive experience of maternity care and treatment.
The survey sought the views of more than 18,000 women who gave birth in February 2017 in services run by 130 NHS trusts across the country. Women were asked about their experience of antenatal care, care during labour and birth and postnatal care.
Find out more using #Maternity2017.
Old soldier and care home resident Charles Saunders was able to celebrate his 100th birthday in style thanks to the intervention of one of CQC’s Experts by Experience.
MaryAnn Richardson is an Expert by Experience (ExE) from Enham Trust, she first met Charles Saunders in March 2017, when she joined a CQC inspection team as a CQC Expert at a care home in Kent.
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We have updated guidance on Regulation 5 - the fit and proper persons requirement for directors.
This is to reflect the changes outlined in our recent ‘next phase of regulation’ consultation. The guidance provides a more detailed explanation of what CQC interprets as serious mismanagement and serious misconduct. It also offers greater clarity about the obligations and responsibilities of those holding director roles.
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Sharing information with us
Please continue to share feedback about the quality of health
and social care in your area with us by emailing the dedicated inspection
inboxes. You can share information at any time. We would like all your
enter and view reports, surveys, comments from the public and other feedback
you gather.
Send information
about GP practices, dentists and out of hours services, cross-cutting local
care issues to pmsinspections@cqc.org.uk
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Send information about GP practices, dentists and out of hours services, cross-cutting local care issues to pmsinspections@cqc.org.uk
Send information about acute and ambulance services to hospitalinspections@cqc.org.uk
Send information about community health services to chinspections@cqc.org.uk
Send information about mental health services to mhinspections@cqc.org.uk
Send information about independent healthcare services to ihcinspections@cqc.org.uk
If in doubt ring 03000 616161 or send information to enquiries@cqc.org.uk
Individual stories can be shared through www.cqc.org.uk/sye
When sending information to CQC it is very helpful for you to:
- Name the provider(s) your information is about. CQC may not be able to use the information if the location it refers to cannot be identified. Provide, as a minimum, the name and address of the service.
- For information that does not relate to a specific provider, give a short summary of what it covers, for example which type of health and care service, the main topic or subject.
- Outline whether the information raises any serious concerns about the care provided.
Your information will help our inspection teams focus areas of their inspection and identify risk.
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