Celebrating good care, championing outstanding care report

We've published a collection of case studies illustrating some of the qualities shown by care providers that have achieved an overall rating of outstanding.

The report celebrates outstanding care where we've found it and shares good practice that others can learn from to help them improve.

Read the full report

Protecting people who use online healthcare services

Last month, we recommended people act with caution when using digital healthcare services. We've now published four more reports in this area.

We've taken urgent action against each service provider.

In March, we published advice on choosing an online healthcare service as well as issuing a joint statement with other regulators.

Find out more

Experts by Experience video

Experts by Experience are people who have experience of using health or social care services, or caring for someone who does.

During inspections, they speak to people using services and their family or organisations that support them. Their findings are used to support inspectors’ judgments on services.

We've produced a video which explains more about this vital role.

Watch the video and learn more

Did you know: Searching for services

Did you know that you can search for services in your area on our website?

Use the dropdown box at the top left of every page to select the type of service, then search by town, city or postcode or the name of a specific service if you like.

Once the results have loaded, you can search by additional categories such as rating or last inspection date on the left.

Search for a service

Community mental health survey

The community mental health survey is the only large-scale survey looking at people's experiences of community mental health services in England. 

The 57 NHS trusts taking part have sent 850 surveys to a selection of adults seen in late 2016.

If you know someone who has been sent a survey, please encourage them to complete and return it. The findings will be published later on this year. 

Read the results of the 2016 survey