State of Care: evaluating the impact of our report
This year’s State of Care report shows that most health and
adult social care services in England are providing people with safe, high
quality and compassionate care, but it also raises concerns about the
sustainability of this position in the future. You can read more online here.
We are now
evaluating the impact of the report and would like your views via
our online community.
Provider Information Return software upgrade
We have recently upgraded our software to improve the security and technical support of our systems. If you have problems with your link to a Provider Information Return, please try accessing
it in an alternative browser. Once you have started to complete the form, please don’t share the link, as for data security the system will remove the information you’ve entered.
Information for people on their visiting rights in care homes
We have published information for people living in care homes, their family and friends, clarifying their visiting rights and our expectations of providers who are responsible for ensuring people are supported to maintain relationships that are important to them. You can read more on our website.
Be aware - bogus inspectors
Some providers have recently been contacted by people posing
as CQC inspectors. Read our guidance here on how to check the identity of an inspector.
Fees consultation
We recently published our consultation about the fees we propose to charge registered providers in 2017/18. The proposals follow the plans we set out last year to continue to meet the Treasury’s requirement to recover our chargeable costs in full from providers. You can find the consultation document and how to respond using our online form, which is open until noon on 11 January 2017, by visiting our website.
Other news
Local Government Ombudsman annual complains review
The Local Government Ombudsman (LGO) has released its annual review
of adult social care complaints for 2015-16. The review includes
complaints data from all local authorities and independent care providers. Key
findings include a 21% increase in complaints about independent care providers
and a 19% increase in new independent providers about which it has received a
complaint.
Mental Health Act report: faster improvements needed
Our annual review of the Mental Health Act, published recently,
found that several healthcare services in England are using the Act to maximise
people’s recovery, wellbeing and support when they have been detained; however,
the report also raises concerns that progress needs to happen at a faster pace
for key issues, such as patient involvement and protection of rights. Read
more...
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