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Mental health brief guides
We have published two new brief guides for inspectors about inpatient mental health rehabilitation services:
- discharge
- assessment, treatment and care
The briefs set out how the inspection team should gather evidence and report their findings, as well as giving information about regulation.
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 How do you monitor quality?
We are conducting a short survey of NHS trusts to find out if they are currently using CQC's quality framework as part of their own quality monitoring. The survey will take less than five minutes to complete and is available here.
We want to understand what NHS trusts are currently doing to inform our work to deliver a single shared view of quality – one of our four strategic priorities for the next five years.
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Impact of Crisis Care report - your views
In June last year
we published Right here, right now, a national report
looking at people’s experiences of help, care and support during a mental
health crisis.
We are
now evaluating the impact our work has had on services for people who have
experienced a mental health crisis, and would appreciate your views. If you'd like to share your feedback, our online survey can be accessed here.
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 Updated guidance on factual accuracy
We have updated our factual accuracy guidance for inspectors, providing increased clarity and explanation. Factual accuracy is the opportunity for providers to challenge the accuracy and completeness of the evidence on which the ratings are based. Changes include an update of the form you will receive with the draft report which we recommend you use as this will help your comments be processed more efficiently. We will continue to review our handbooks for providers as part of our current approach to inspections. Read more.
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New provider registration - apply online
If you are applying to register a new provider with
CQC, you should use our online application system. Applications made online are
twice as likely to be accepted as those made using Word document forms. We’ve
also rewritten the online guidance to help applicants by pointing out common
errors and how to avoid them. Read more.
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Other news
Substance misuse special advisors – apply now
We are looking to increase and strengthen our pool of substance misuse specialist advisors. If you have experience and expertise of these services, and would like to join our team, please click here to find out more.
Join our provider online community
Would you like to share your experience on our approach to regulation and review proposed changes to policy and tools? Please join 6000+ providers and professionals on our provider online community for regular opportunities to give us your views.
Accessible Information Standard update
The Accessible Information Standard aims to make
sure people with a disability or sensory loss get information they can access
and understand, and any communication support they need when using health and
care services. In future we will be looking at how services implement the Accessible
Information Standard as part of our inspections.
New guidance on withdrawing a registration application
We have published new guidance for providers setting out the
process for withdrawing a registration application, including what to do
if you need to withdraw more than one application. You can find it on our website, along with a new form.
Events
Health and Care Innovation Expo 2016, 7-8
September 2016, Manchester
We will be exhibiting on stand 10 and David Behan, Chief Executive will be discussing the delivery of the Five Year Forward View and how the ALBs are working together to deliver this, on 8 September. More information here from NHS England.
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