Our monthly update for providers of adult social care services

care quality commission

The independent regulator of health and social care in England

Update

Our monthly update for providers of adult social care services


July 2016

care home resident and worker

New care home closures guidance for adult social care partners published

A new good practice guide – Managing care home closures – has been published to help minimise the impact on people, and their families and carers, in the event of a care home closing. A closure could be in response to poor care, an emergency or market exit. Read more


Notifying CQC about medicine errors

We have been made aware of providers receiving misinformation about what they should be reporting on in relation to medication errors. To help prevent over reporting, please see the Statutory notifications: Guidance for non-NHS trust providers on our website for what you should be notifying us about.

Inspection

woman using a computer

Your feedback: Provider Information Return forms

We are reviewing the content of our Provider Information Return (PIR) and asking for feedback from providers to make sure we are asking the right questions. Read more


Building bridges, breaking barriers

Our review looked at how well care for older people is integrated across health and social care, as well as the impact on older people who use services and their families and carers.

The report looks to improve our understanding of how services work together to meet the needs of older people. Read the findings and recommendations on our website.

community nurse and patient

image of a hand

Not seen, not heard

Our review looks at how effectively health services provide early help to children in need, how they identify and protect children at risk of harm and looked-after children’s health and wellbeing. It reports on the findings from 50 local authority area inspections across England, as well as focus groups.

On our website, you can find the findings and recommendations as well as our video about Brook – a fictionalised character, whose story is based on what children and young people have told us about their experiences of care.


Other news

Annual report and accounts 2015/16

We have published our latest annual report and accounts, which set out what we have achieved in 2015/16 and the work that lies ahead to help people get the safe, high-quality and compassionate care they deserve. Read more

CQC is supporting new care models

We have published our ‘statement of intent’, explaining how we will support providers to continue to be innovative and break down barriers between services. Our approach is designed to ensure regulation is not an unnecessary barrier to innovation, but continues to protect people and supports those who want to provide effective and creative solutions to meeting people’s needs. Read more

Your feedback: CQC impact and value for money

The first report on CQC’s impact and value for money will publish in October 2016. We would like to hear your views on some early findings of our assessment of CQC’s impact and value for money. To provide your feedback, please complete the webform on our provider online community by Friday 29 July.

Accessible Information Standard – deadline 31 July

The Accessible Information Standard aims to make sure people with a disability or sensory loss get information they can access and understand, and any communication support that they need. From 31 July 2016 all organisations providing NHS or adult social care must follow the Standard in full. NHS England provides more information online here.

Social Care Commitment evaluation published

A recent survey found that 93% of employers who are signed up to The Social Care Commitment would recommend it to others as it has helped to improve quality of care and reduce staff turnover, due to a positive workplace culture. The Social Care Commitment is the sector’s promise to provide people who need care and support with high quality services. You can find out more and sign up here.