News and Scam Alerts from Coventry Trading Standards - 08 December 2014

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News and Scam Alerts from Coventry Trading Standards - 08 December 2014

In this issue:

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Nuisance telephone calls - help at hand

Keep Calm - Scam

An elderly couple who were plagued by nuisance calls can finally enjoy some peace and quiet thanks to Coventry Trading Standards

Trading Standards installed their first-ever call blocker unit at the couple's Eastern Green home after investigations revealed they had been bombarded by nearly 500 calls from scam artists and marketers for two months.

The couple, in their mid-80s, are both living with dementia and officers were shocked to discover that 73% of all their incoming calls were classified as nuisance calls & were blocked by the unit - the national average is about 50%.

Officers intervened after being contacted by the couple's concerned son.

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Coventry man jailed for illegal tobacco

Saadi Barashi, who was involved in running of Albaraka Market, on Victoria Street, Coventry was sentenced at Coventry Crown Court to six month’s imprisonment.

At an earlier hearing Mr Barashi had pleaded guilty to 4 offences under the Trade Marks Act 1994 and 10 offences of breaches of the Tobacco Products (Manufacture Presentation and Sale) Regulations 2002. 

These offences related to possessing for supply of 153 packs of counterfeit cigarettes and 2765 illicit packs of cigarettes, hand rolling tobacco and shisha tobacco. The illicit tobacco with a street value of approximately £18,850 was forfeited by the court for destruction.

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Emails and social media postings warning about a ‘Parcel Delivery Card Scam’

PDS Postal Scam

If you receive an email or see social media postings about a parcel delivery ‘scam’ relating to a company called ‘PDS’ and an ‘0906’ telephone number please be aware this information relates to a postal scam from 2005 which was shut down quickly by the appropriate regulator.

Unfortunately warnings about this ‘scam’ have reappeared yearly in the run up to Christmas since then although the price of the telephone call has increased from £15 in 2005 to £315 in 2014.

If you receive an email relating to this or see this ‘scam’ being shared by friends online please do not repeat this information as it only helps to continue this hopelessly outdated and unnecessary warning.

You can let them know that the telephone number in the message is not in service and is no cause for concern.

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Operation Belle - Council Tax re-banding scammers sentenced

Three people at the heart of a country-wide council tax re-banding scam were sentenced on 27 November 2014 at Leeds Crown Court, following a year-long investigation and prosecution by the National Trading Standards Yorkshire and the Humber Scambuster Team.   The scam involved claiming they could lower Council Tax rating and bills, for a fee of between £145 - £185 and if re-banding was successful, the business would be entitled to a percentage of the overpayment arrears refunded to the householder. From February 2012, over 1,600 complaints were received by Trading Standards throughout England about a number of businesses variously operating under the names ‘Council Tax Review’, ‘CTR’, ‘Reband UK Limited’, ‘Household Claims’ and ‘Smartband’.

Following the lengthy investigation Jack Darrell Henry and three of his co-defendants were indicted for conspiracy to defraud and money laundering. Jack Darrell Henry pleaded guilty and was sentenced to 5 years and 10 months imprisonment and was disqualified as acting as a company director for 13 years. Wendy Ann Smith (a salesperson) was found guilty of conspiracy to defraud and money laundering and sentenced to 2 years imprisonment and John Charles Boon (the businesses accountant) was found guilty of money laundering and sentenced to 6 months imprisonment suspended for 2 years. Asif Iqbal, the fourth defendant was acquitted. The total criminal benefit of the fraud is estimated as over £250,000.

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More calls claiming to be from the Council!

We have received more reports from residents about calls they have received from people claiming they were from the Council. Calls have included asking things about resident’s home, such as whether they have a conservatory or Sky TV and in one case a Walsgrave resident reported being asked if they had a wood burner as if they were causing any smoke they would be committing an offence.

Be on your guard against telephone cons and never give out personal details and security or bank details to anyone cold-calling.

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Chapel Foods recall some of their steak pies

Chapel Foods Ltd have recalled some packs of its steak pies because they may have been packed with chilli bean pies. The chilli bean pies contain gluten, which is not mentioned on the label. This means the product is a possible risk to anyone with an allergy or intolerance to wheat or gluten.

The Product Recall applies to: Genius Gluten Free Denby Dale Steak Pies (2 pack).

Pack size: 320g with ‘Best Before’ Dates: 31 October 2015, and 1 November 2015 and has Batch code: 41915 307.

If you have bought the above product and have an allergy or intolerance to wheat or gluten, do not eat it. Instead, return it to the store from where you bought it for a full refund.

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For more information on scams, visit: www.coventry.gov.uk/scams

How to report scams