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Feedback on the usefulness of this bulletin is very much appreciated, such as whether you find the content useful, if anything is missing, or whether more (or less) detail is needed. Please email any feedback to SocialCareCommissioning@coventry.gov.uk
In this issue:
Welcome to the February edition of the Adult Social Care Provider Bulletin!
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Did you know that February is...
- Lesbian, Gay, Bisexual and Trans History Month
- UK National Heart Month
- Raynaud’s and Scleroderma Awareness Month
Keep reading for more information on important diversity and inclusion key dates!
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We hope you find this bulletin useful. If there is anything you would like to see in the next edition, please contact Mae.Fletcher@coventry.gov.uk.
- 1 World Hijab Day
- 1 Imbolc (Wicca/Pagan)
- 2 Candlemas/Presentation of Christ in the Temple (Christian)
- 2 Vasant Panchami (Hindu)
- 3-9 Race Equality Week
- 4 World Cancer Day
- 8 International Stand Up To Bullying Day
- 9 Autism Sunday
- 10-16 National Apprenticeship Week
- 11 International Day of Women and Girls in Science
- 11 World Day of the Sick (Christian)
- 12 Magha Puja Day (Buddhist)
- 12 tu bishvat (jewish)
- 13-14 Mid-Sha'ban (Islamic)
- 14 Vasant Panchami (Hindu)
- 14 Ash Wednesday (Christian)
- 15 International Childhood Cancer Day
- 15 Nirvana Day (Buddhist)
- 17 World Human Spirit Day
- 20 World Day of Social Justice
- 22 Birthday of Guru Har Rai Sahib Ji (Sikh)
- 23 International Stand Up To Bullying Day
- 24 Magha Puja Day (Buddhist)
- 25-28 Intercalary Days (Baháʼí)
- 26 Maha Shivaratri (Hindu)
- 28 Ramadan Begins (Islam)
Monthly update - Skills for Care – February 2025
Skills for Care Locality Manager – Coventry and Warwickshire
Email: Rachel.Shaw@skillsforcare.org.uk Mobile: 07971 078309
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Next Registered Manager Network Meetings:
Midlands Learning Disability and Autism Network: Monday 17 March 2025 North Warwickshire Network - Tuesday 18 February 2025
South Warwickshire Network – Tuesday 11 March 2025 Coventry Network – Tuesday 25 February 2025
If you are a member of a network you will automatically receive invites to the meetings. For more information or to join a network please contact Rachel.Shaw@skillsforcare.org.uk
Webinars and events
Digitising social care - exploring the benefits of technology in the delivery of care
Tuesday 4 February | 10:30 – 12:30 | Online
This national event for registered managers will explore the use of technology in adult social care, sharing experiences across the sector in how it can positively shape and impact the delivery of care services, and how to get the best results and benefits when using different devices and applications.
Book your place
Being prepared for CQC assessment seminar
Tuesday 11 February 2025 | 10:00 – 15:30 | Online | £120 +VAT
With the changes to CQC assessment, this one-day interactive seminar brings together frontline managers to learn about the step-by-step ways to be ready to evidence that your service meets CQC expectations to achieve a Good or Outstanding rating. Discover practical ways to prepare for assessment and evidence the quality care you’re providing.
Book your place
Improving your CQC rating seminar
Wednesday 12 March 2025 | 10:00 – 15:30 | Online | £120 +VAT
This interactive seminar is for services who have fallen below CQC standards and are looking for practical ways to recover and achieve a Good rating. Explore the benefits of making improvements, how to overcome barriers to improvement, how to action and evidence improvements and how to involve others in helping you to improve. You’ll gain an understanding of what you will be expected to evidence, successful approaches to recover from a Requires improvement or Inadequate CQC rating and how to demonstrate issues have been successfully addressed.
Book your place
Recruit to retain programme
Monday 3 February, Wednesday 12 February, Monday 3 March 2025 Time: 10:00 - 16:00 Cost: £499 + VAT
Our ‘Recruit to retain’ online programme offers practical, values-based strategies to strengthen recruitment, support staff development, and reduce turnover. Taking place over three days, the sessions will teach you to identify and communicate who you’re looking for and attract and select staff who share your workplace values.
Book now
Recognising and building on good prevention in social care: webinar
Tuesday 11 February 2025 – 10am – 11am
Join our free workshop where we will share good practice examples of how adult social care services can help people get well and stay well. We will discuss how good social care will always take steps to prevent ill health and accidents, avoiding the need for unnecessary health treatments or increased social care needs.
Book your place
Resources
Top tips for adult social care workforce retention
Once you have good people working in your organisation, you want to keep and develop them. Having staff who enjoy their role and do it well will reflect in the quality of care that they provide. It’s also good for productivity and ensuring the future sustainability of your organisation.
Our top tips and resources will support you in implementing staff retention measures.
See the tips
Nursing recruitment and retention toolkit
Have you seen our nursing recruitment and retention resources? We have a shortage of nursing professionals in the sector and these resources have been developed to help recruit and retain our nursing workforce by sharing good practice as well as presenting new ways of doing things.
Explore the resources
Learning from accidents and events
This interactive module helps managers conduct learning reviews to understand what can be learned from actions or experiences that didn’t go as planned. It explains the purpose of learning reviews, how to conduct them with individuals and teams, and how to integrate them into your work environment. The module encourages exploring different perspectives and creating action plans to avoid repeating incidents.
Find out more about the module
Updates
New nursing workforce forum
The National Social Care Nursing Forum supports attracting, retaining and valuing the social care nursing workforce across the sector. As well as receiving updates, information and opportunities relevant to you, you’ll also:
- hear from others working across the system about issues relevant to nursing in the sector
- have a platform to share good practices, collaborate, and network with other social care nursing stakeholders
- debate issues and raise challenges for discussion.
The next forum will be on Wednesday 26 March 2025.
If you’re interested in joining, please complete the expression of interest form
Manage your training and qualification certificates in ASC-WDS
The training and qualifications section of the Adult Social Care Workforce Data Set (ASC-WDS) is one of the most valued areas of the service. We’ve made it even more useful by adding the ability to upload a certificate to your training and qualification records. This means you can now record all your evidence in one place. You can view each certificate individually or download all the certificates for a staff member in one go, making it easy to share with the individual, CQC or your local authority.
Find out more about ASC-WDS
Support us in tracking the adoption of the new Care Certificate qualification
We're helping the Department of Health and Social Care to measure take up of the new Level 2 Care Certificate qualification. started or not begun the qualification.
When providing information about your members of staff in the Adult Social Care Workforce Data Set (ASC-WDS) it now allows you to confirm if they have completed,
Login to update your staff records or create an ASC-WDS account
Claim funding for training and qualifications
Funded by the Department of Health and Social Care (DHSC), the Learning and Development Support Scheme (LDSS) helps adult social care employers claim funding for eligible training courses and qualifications via an online service run by NHS Business Services Authority. The scheme covers training started and paid for between 1 April 2024 and 31 March 2025, with claims closing on 21 March 2025.
Find out more about the LDSS
Gaps in learning provision
We are inviting you to take part in this short survey to help inform the future of the adult social care workforce training offer by telling us about training priorities and gaps in provision.
We will use the responses to this survey to inform DHSC of learning and development priorities, and gaps in learning provision, in the sector. This will help to shape the future of funded courses and qualifications. If you would like to find out more about the quality assurance service for training providers, you can visit our webpage.
The survey will only take 10 minutes to complete - Access the survey
Developing your workforce
Care Workforce Pathway: Driving learning and career progression
The Care Workforce Pathway provides the first recognised framework for job roles and career pathways in adult social care, identifying the knowledge and skills required for each role. It helps providers find suitable learning and development opportunities for staff, recommending learning based on an individual’s role, ambitions, and the service provided.
The Department of Health and Social Care is developing resources with its delivery partner to help care providers adopt the pathway, including guidance and templates for career conversations. These tools will highlight learning gaps and opportunities to support staff goals and will be published in spring.
Find out more about the Care Workforce Pathway
Vote for Skills for Care registered manager membership
We’re thrilled to announce that our registered manager membership offer has been shortlisted for the 2025 Tomorrow’s Care awards!
Through membership, we support registered managers to develop best practice and knowledge, keep up-to-date with sector developments and share ideas with like- minded peers. Voting is open now, and we really need your support so please vote for us!
Vote now
Two new leadership programmes for aspiring directors
We’ve launched two new leadership programmes, one replacing New Directors.
Becoming a Director of Adult Social Services programme - This replaces our ‘New Directors’ programme. Everything about it has been reviewed and revamped including the name, the content and who it’s for. The New Directors programme was for new and aspiring Directors of Adult Social Services (DASSs) whereas this programme is for aspiring DASSs only.
Becoming a director in social care programme – This is a brand new programme and is for anyone who would like to become a director in an adult social care organisation.
Both programmes are in partnership with NDTi and are designed specifically for DASSs and aspiring directors who are ready to take the next step in their leadership journey. They will be delivered over a three month period and will be a mixture of face-to-face residential days at Warwick University and live online workshops.
The cost is £1,700 +VAT. Both programmes start in early April 2025.
WMCA – International Recruitment Information
Webinar on e-Visas Rollout and Implications for Care Providers
On 5 December 2024, nearly 100 professionals from Care Providers and Local Authorities across the West Midlands joined a live webinar focused on the upcoming rollout of e-Visas and what it means for care providers. With UK Visas and Immigration (UKVI) replacing physical immigration documents with digital e-Visas by the end of December 2024, it’s vital to stay ahead of these changes. Edward O’Brien, Senior Associate at Lester Aldridge, provided a detailed breakdown of:
- How international care workers will register with UKVI to receive a Share
- Steps for care providers to use this Share Code for right to work
- Key considerations as we approach the fully digital transition by
If you missed this webinar or want to revisit the details, you can now access the recording and slide deck.
This is an essential update for anyone navigating international recruitment.
Latest International Recruitment E-Bulletin: Essential updates and support for Care Providers
We’re pleased to share with you the latest International Recruitment E-Bulletin, which provides important updates and information to support Care Providers and displaced International Care Workers in the West Midlands.
In this edition, you’ll find guidance on:
- Speeding up your Certificate of Sponsorship Applications
- The rollout of e-Visas & what they mean for care providers
- Accessing legal support and guidance for international
- Resources and support for displaced International Care Workers living in the West Midlands.
If you have any questions about the support available through the International Recruitment Programme 2024-25, please don’t hesitate to contact the team at hello@wmca.international
Additionally, if you know of any displaced International Care Workers living in the West Midlands who require support, please direct them to www.revoked.support. They will be asked to complete a short form, after which the team will reach out to provide assistance.
New printable contact information resources have been developed for Adult Social Care. Contact Mae.Fletcher@coventry.gov.uk for a digital version.
Adult Social Care
There are many ways in which you can get in touch with us to discuss your adult social care needs. Our main point of contact during normal working hours is Adult Social Care.
Adult Social Care Direct
Speech impairment, deaf or hard of hearing? You can call using Next Generation Text (also known as Text Relay and TypeTalk): Call 18001 024 7683 3003
Address: Coventry City Council, PO Box 7097, Coventry, CV6 9SL
Telephone: 024 7683 3003 Email: ascdirect@coventry.gov.uk
Emergency Duty Team
For emergency situations outside our standard line hours, you can contact our Emergency Duty Team. www.coventry.gov.uk/emergencycontact
If you believe someone is in immediate danger, call 999.
Otherwise, report crimes to West Midlands Police by calling 101.
For emergencies after 5pm Monday - Thursday and after 4.30pm Friday and over the weekend
Address: Coventry Central Police Station, Little Park Street, Coventry CV1 2JX Telephone: 024 7683 2222
Report abuse or neglect
If you have concerns about abuse or neglect. https://www.coventry.gov.uk/adultsafeguarding
Mental Health Support
If you need some help because of mental health issues you should contact the Mental Health Access Hub run by Coventry and Warwickshire Partnership NHS Trust (CWPT). Tel: 080 8196 6798
Complete a self-assessment
f you think you need help or you care for someone who needs support. By answering some quick questions about your current situation, we can direct you towards information, advice and services that could help you to live independently and improve your wellbeing. We can also tell you how likely you are to be eligible for care and support and whether or not you would have to pay for some or all of the support you may receive. https://www.coventry.gov.uk/ascselfassessment
 The Adult Social Care Commissioning Website has refreshed some content in the new year, including a new 2025 calendar of events. This calendar is live and will be updated with new and exciting events to get involved with as they are planned throughout the year, such as:
- Provider forums
- Community alternatives market-stall events
- Webinars
- Events for sponsored staff
- Employer peer-groups
And lots more!
Please take a look at the website and all of it's resources. This website was designed with providers in mind.
If you have and feedback or you think that anything is missing, please use the 'Let us know what you think' link on the home page.
 Love4Life Presents: Love Lounge at 147 Night Club - Friday 28th March at 7.30-10.30pm
A pop up club night for adults with learning disabilities and autistic adults
£10 entry, carers go free
18+ only
no ID = no entry
 Health and Wellbeing event
The Coventry Muslim Forum in partnership with NHS in Coventry & Warwickshire invite you to a health and wellbeing event in Coventry.
Services and information about:
- Healthcare advice about Ramadan
- Mental health awareness and support
- Type 2 Diabetes and managing your condition
- Adult social care and support
- Stopping smoking, chewing tobacco/betel nut
- Respiratory and being more active
- Vaccinations
- Physical health and being more active
- Healthy eating and portion control
- Dental health - looking after your teeth and gums
FREE health screening testing:
- Blood pressure tests
- Blood glucose testing
- Cholesterol test
- BMI checks
Local NHS staff will be on hand offering advice, information, support, and health screening checks, separately for men and women.
Refreshments and lunch will be provided.
Sunday 16 February 2025
10.30am-2pm
Coventry Muslim Resource Centre, Coventry, CV6 5EE
Ego Creative Academy Inspires in Creative Workshops
Former Hereward College students have returned to the college to work with a Coventry arts company to put on an acting workshop.
"EGO Arts engaged students in acting warm-up games, including vocal training and tongue-twisters. All really enjoyed the experience and fed back positive comments.
It was also great to see our ex-students flourishing at Ego Arts, now performing in their own productions all over the country."
Ego Arts is a registered charity that supports people of all ages and abilities to get creative. The organisation specialises in theatre, music and production arts.
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Love4Life hosts event at Boom Battle Bar
The Love4Life Coventry team organised an exciting event this month for members to socialise and have fun.
The Love4Lifemembers arrived at the Boom Battle Bar and had a great time which included a round of augmented darts!
The Love4Life members had a great time with lots f laughter and some friendly competition. Lots of fun memories were made - what a way to start the year!
Love4Life is a service that supports people with learning disabilities and autism to make friends, learn new skills and find love.
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