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Feedback on the usefulness of this bulletin is very much appreciated, such as whether you find the content useful, if anything is missing, or whether more (or less) detail is needed. Please email any feedback to SocialCareCommissioning@coventry.gov.uk
In this issue:
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Date
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Event/Workshop
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Contact
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Venue
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Time
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Cost
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Who should attend
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1 February 2023
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Coventry Job Shop Care Recruitment Event
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Annette Brown
Lindsey Hines
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Coventry Job Shop
1 Bull Yard
CV1 1LH
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TBC
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Free
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Care providers looking to fill vacancies or interested in advertising vacancies. Contact the Job Shop for more details.
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7 February 2023
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Coventry Registered Managers
Network - Skills for Care
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Chair: Laura Hambridge
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Yes
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2pm
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Free
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Registered Managers Only
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7 February 2023
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Embracing Apprenticeships: A Series of Webinars for Adult Social Care Providers
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Skills for Care
Book online
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Yes
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TBC
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Free
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Employers in social care
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The Department of Health and Social Care has launched new free resources to support recruitment activity for adult social care. The resources are part of the national recruitment campaign ‘Made with Care’ and are designed to help councils advertise job opportunities locally.
The resources include flexible branding to enable councils to add their organisation’s logo.
This is in addition to the recently developed guide with ‘top tips for adult social care workforce retention’ developed in conjunction with councils and providers of social care and is aimed at senior officers, employers or councillors with an interest in the adult social care workforce or commissioning. It provides top tips, suggestions, and links to resources to help implement staff retention measures.
Resources - adult social care website
Toolkit: ASC recruitment guide
Guidance: Skills for Care
More information: Skills for Care Website and Local Gov.uk
You may already be aware of our Adult Social Care Real Time Survey, designed to allow service users to give feedback on the support they have received from the Council, for example, at contact, reviews and assessments. This feedback is reviewed regularly and used to improve our service moving forward.
This is a rolling survey with no cut-off date; individuals can respond whenever they have ASC involvement. We would be grateful for your support in promoting the survey and assist individuals who may require support to complete this.
You can assist in promoting the survey in the following ways:
- Pop a link and information on the purpose of the survey into any newsletters or literature at your scheme
- Download a link to the survey on the home's iPad / tablet, or shared technology devices so this is in an easy-to-access place for individuals to complete
- Email the link out to residents
- Encourage conversations on giving feedback to CCC and how this is a method to do so
- Reinforce our message that feedback, positive or negative, will be reviewed and actioned appropriately
- Support individuals to identify their Care Director ID (this can be located on any assessment paperwork)
- Promote in residents' meetings
Complete the survey online on the Coventry City Council website.
Should you have any questions please email getinvolvedasc@coventry.gov.uk
We greatly appreciate your support with this.
If you haven't yet seen, the Council's website is undergoing a refresh and now features a specific Provider Zone, home to support, information and resources for adult social care providers. All upcoming events, training and forums are listed on this site which will be continually updated with new opportunities and information.
If you have any requests on what you would like to see on the website please email Simon.Veasey@coventry.gov.uk
In addition to the information available on our website, we have now developed a support pack for providers to use with information on:
- Recruitment and retention
- Wellbeing at work
- Reducing business costs
- Tips on writing funding applications
- Boosting your CQC rating
- Effective digital marketing
- Co-production and engagement
and much more!
If you are yet to receive the pack and would like a copy, please email SocialCareCommissioning@coventry.gov.uk
We hope the pack is helpful and we will continue to update the pack as required. Please do send us any feedback or suggestions you have via the email address above to enable us to support you as best we can!
As you may already be aware, Coventry has recently undertaken a Cost of Care exercise as required by central government and will be publishing Cost of Care Reports (Annex B) for the home support 18+ and 65+ residential and nursing markets as of 1 February.
We will shortly be holding an engagement session to develop our Market Sustainability Plan ready for submission to the Department of Health and Social Care and publication on the 27 March 2022. More information regarding this will be communicated in due course.
The Digitising Social Care Team in the NHS Transformation Directorate are making a total of £25 million available to Integrated Care Systems (ICSs) in 2022/23 to support CQC registered adult social care providers to adopt technologies that can transform care. The fund will support the adult social care sector to;
- Adopt digital social care records (DSCR), also known as digital care plans, to ensure care teams have the most accurate, timely information at their fingertips to provide outstanding care;
- Roll-out sensor-based falls prevention and detection technologies to support those at risk of falls, reducing the frequency and severity of falls-related injuries and preventing hospital admissions; and
- Test other care technologies based on local needs to further develop our understanding of what works.
Coventry and Warwickshire ICS has been successful in securing some of this funding from the NHS Transformation Directorate which was approved in October 2023. We are working towards launching this funding opportunity very soon.
Take the survey.
The government has announced its decision to extend the central, free provision of PPE to the health and care sector for protection against COVID-19, by up to one year to March 2024 or until stocks are depleted.
The scheme will provide protection for frontline staff against COVID-19 as part of the government’s Living with COVID-19 strategy
More information is available on the gov.uk website.
The Adult Social Care Recruitment Event, aimed at encouraging recruitment and retention within the care sector, will be taking place at St Francis Employability, Links Road, CV6 3DQ on Thursday 9 February 10am-2pm.
The event aims to empower refugees and migrants to learn about roles available within the care sector. The event will encourage open and honest conversations between providers and potential recruits to help overcome barriers and increase understanding of the variety of roles within care such as:
- kitchen assistants
- gardeners
- activity coaches
- care assistants
- care managers.
Anyone is welcome to come along and discuss care sector employability. For further information or to advertise roles at the event, please contact Mae.Fletcher@coventry.gov.uk or pop along on the day.
A new Communicator Guide service is now available to support deafblind or dual sensory impaired individuals of all ages within the city. This service will enable Deafblind people to have a fully qualified Communicator Guide who can provide effective communication, safe guiding and essential support to allow deafblind people to actively take part in everyday activities, such as accessing information, going shopping, attending social/educational activities in the community with control and choice.
The service will be provided by Deafblind Enablement (DBE) who already have a great presence in the city, having worked in the area for the past 5 years and have positive relationships with Sensory Specialists, Social Care professionals and other organisations supporting Deafblind people.
Should you have any questions or for further information about the service, please contact ASC Direct on 024 7683 3003 or email Chloe.Elliott@coventry.gov.uk
Many thanks to those providers who attended our Fee Uplift Engagement Session on 27 January. We hope the session was informative and gives you a clear picture of the uplift position for 2023/24. If you were unable to attend and would like a copy of the presentation please email Chloe.Elliott@coventry.gov.uk
Following the approval of budgets in February we will be writing to providers to confirm increases and next steps. Thank you for your patience.
Home support is a key feature in the delivery of good Health and Social Care Services. These services support adults to remain living independently in their own homes, provide assistance to people and their family members / carers. When delivered effectively they allow for flexibility through a personalised approach to respond to changing care needs over time.
Well-designed home support is crucial to meeting the needs of an ageing population with growing care needs and for supporting working age adults with disabilities or mental ill health to live their lives.
Coventry City Council Adult Social Care would like your help in obtaining feedback on its Home Support Services.
The feedback will support our intention to recommission the services and it is important to us that the new services are informed with service user and carer feedback as much as possible. This feedback will be part of the process to improve and redesign home support services so that they are up to date with people’s changing needs and any legislative changes since the current contracts were issued in 2016 and 2017.
We therefore ask for your support in encouraging as many service users as possible to complete the survey and utilise this opportunity to have input into how we commission this service moving forward. All responses are confidential and anonymous.
Access the survey via Coventry's Lets Talk platform.
Please be aware the team have changed the name of the covid19testing@coventry.gov.uk in-box that dealt with all of the COVID outbreaks and queries. It has now become HPTeam@Coventry.gov.uk This is to reflect the fact the team are now dealing with a wider range of infectious diseases not just COVID. This inbox is for notifications or emails about cases of infectious disease or outbreak management in Coventry. The shared email will be managed by the health protection team during working hours, Monday-Friday.
The Adult Commissioning Team are working with key internal and external providers to promote working in all roles across adult social care. We are working closely with Job Centre Plus, City College and our internal resources team but to do that we need to understand the scale of the challenges you face around recruitment.
Please take 5 minutes to fill in the questionnaire and return it to us.
In addition, to ensure that your vacancies get the widest exposure to job seekers we are collating all the vacancies from social care organisations in Coventry for the next six months: these will then be sent directly to Job Centre Plus and the independent employment support providers across the city.
Our hope is this will also help us to organise events, improve training and enable partners in employment services promote the care sector to job seekers. If you would like to take advantage of this please send your list of job vacancies to simon.veasey@coventry.gov.uk by the 15th of each month.
The ADASS and Local Government Association (LGA)-run Partners in Care and Health Programme is aware of an increasing number of concerns being raised about recruitment, support and employment practices related to international staff in adult social care. Recruiting international staff into adult social care can offer much needed additional capacity but this must be done in a safe and supportive way ensuring that staff and family members are able to work and live in a safe environment, connected to their local community and services. The Care and Health Improvement Programme produced a bite sized guide to international recruitment.
We understand that a lot of people across Coventry are struggling with the ever-increasing cost of living, with energy bills, the cost of food and other essentials increasing dramatically. As a local authority, Coventry City Council have consolidated information in one place, to help the city’s residents. This will provide advice and signpost people to relevant services if they need support.
You can refer to the council's website where you will find extensive information about cost of living and wellbeing support. Please highlight this information to any individual who may benefit from this support.
If you would prefer to speak to someone please call 08085 834 333
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