Coventry Carers' Bulletin - November 2022

Having trouble viewing this email? View it as a Web page.

Coventry Carers' bulletin


Welcome to this month's carers bulletin. November was a busy month for celebrations and we marked Carers Rights Day on 24 November as a day to promote the rights of unpaid Carers across Coventry. The Carers Trust held a session around financial and legal rights for carers and Coventry City Council supported a session for Employers on rights within the workplace. There was also a number of podcasts that took place during the week.  

Once again this bulletin is jam packed with sessions and groups in December. There are also lots of opportunities to give us your feedback, such as home support and dermatological services. Act on Energy have written an article about the Priority Services Register which will be helpful if you live with anyone with a vulnerability.  

Thanks to everyone who has contributed this month and written articles. We will aim to produce our next bulletin before Christmas so watch this space. Enjoy reading!

State of Caring Survey Report - 2022

State of Caring Survey 2022

Every year Carers UK a national charity complete a "State of Caring" survey to understand more about the experience of people with caring responsibilities in the UK. We always make sure that it's promoted within this bulletin as the survey is the most comprehensive research completed with carers throughout the year and gives us an insight into the reality of caring in the UK and the pressures people experience. This years report tells us:

  • Over three-quarters 77% of carers said that the rising cost of living is one of the main challenges they will face over the coming year
  • Two-thirds 67% of carers on an NHS waiting list said it was impacting negatively on their mental and physical health
  • Nearly a third 30%said their mental health was bad or very bad
  • A quarter 25% of carers said they were cutting back on essentials such as food or heating

You can read the detailed report at State of Caring 2022.  

Have your say on Home Support Services in Coventry

Home Support

We're seeking feedback from anyone who has recently used or continues to use Home Support Services within Coventry or people caring for someone and using home support.  We're undertaking a short survey to help us improve our services in the future. It's your opportunity to have your say about how services work for you, what improvements you'd like to see, and what's working well? 

The council will be recommissioning services in the coming years and wants to make sure this is done jointly with people that receive those services. his will the start of the process and there will be further opportunities to support the process along the way.

If you can spare a few minutes we'd really appreciate your feedback. Complete the survey.

Carers Trust Heart of England - Carers Groups for December





Care and Share  

(Mental Health Carers Support) 

1.30pm – 3pm




First Monday of each month

Care and Share  

(Mental Health Carers Support) 

10.30am –12.30pm

Bonds Lodge (Hill Street)



First Tuesday of each month


Herald Lodge – Carers Social Group


2pm – 4pm

Herald Lodge

Canley Road Coventry CV5 6AR


First Tuesday of Each month

Yoga and Relaxation

11.30am – 12.30pm





Carers Tea @ 3

3pm – 4pm






African & Caribbean Carers Support Group

1pm – 2.30pm



Second Thursday of each month,


LGBTQ + Carers




Third Thursday of each month


Milan Social Group

(Drop-in Session for BAME carers)



11am – 1pm

Penny Collard Centre



Every four weeks on a Friday


General Carers Social Group

10.30am – 12noon.

Penny Collard Centre


Third Tuesday of each month


Male Carer group

1pm – 2.30pm



Second Monday of each month


Drop-in clinic for carers from

ethnic communities


9.15am – 1.15pm

Broad Street Hall (Broad Street) CV6 5BG


Next Session 19th December  


Ben Centre drop-in session



Arthur Wilson House, Humber Road, Coventry CV3 1LL · 

Last Friday of each month


Carers drop-in session


1pm – 3pm


Penny Collard Centre, CV1 3AY


Every Tuesday


Carers drop-in session


10am – 12noon


Penny Collard Centre, CV1 3AY


Every Thursday


December Sessions:






Across the spectrum



- 9pm




1 December


Energy advice session with Act on Energy


11am –





5 December


Across the spectrum

(Please pre-confirm attendance)


9.30am –



The Leif, 116 Warwick Street

Leamington Spa

CV32 4QP


9 December


Festive Carer Drop in


12noon –



Penny Collard


13 December


Across the spectrum


10am –





21 December


For information about any of the groups above please contact Carers Trust Heart of England on 024 7663 2972 option 1 to discuss or email

carers trust

Carer Support at UHCW

carers trust  

UHCW Carers Drop-in on every 1st Wednesday of the Month from 2pm - 4pm at Ward 40/Forget Me Not Lounge

This is the listening clinic to support all carers where they can drop in from 2pm until 4pm to simply have a good chat or discuss issues and have a quick wellbeing check.

Have you heard of the Priority Services Register?

Priority Support Services

Now that winter, proper, has arrived it’s time to make sure you’re registered for Priority Services.

Aptly name the Priority Service Register (PSR), the energy network operators (the companies who provide the wires and pipes to get electricity and gas to your home) operate a PSR to give extra help and support to those who need it most. In Coventry, it’s National Grid for electricity and Cadent for gas distribution.

What’s more, your energy billing company (you may have one or two different companies depending on who bills you for electricity and gas) also run a PSR.

It’s really worth registering with all their PSRs (each company has a different register) for the extra help that it provides – and it’s totally free to sign up.

If you have (or someone in your home) is vulnerable – perhaps an illness, pregnancy, disability, a pensioner or have young children – or may be you rely on energy for medical equipment (powering equipment or keeping medicines refrigerated) then you can get extra help. For example National Grid will:

  • Provide a dedicated and direct number you can call during a power cut to get straight through to us. 
  • Agree on a password with you before we visit, so you know you can trust the person at the door.
  • Provide special help through the British Red Cross if you need it.
  • Keep you up-to-date on any planned interruptions to your power supply. 
  • Stay in touch with you during an unplanned power cut, including advice on how long it will last

And Cadent will help you with alternative heating and cooking facilities if your gas is interrupted as part of their works.  

Energy billing companies PSRs will also make sure that you get extra support such as moving a meter if you are unable to access it and providing free gas safety checks on boilers and appliances if you are on means tested benefits.

Signing up is free and easy to do. You can call your supplier (the number will be on your bill) and ask to be registered. You can find some of the most popular websites – but the other energy companies will all have details online or on the phone.

Act on Energy – here to help

At Act on Energy we've been helping people with free energy advice for more than 20 years.

Whether it's helping to navigate energy efficiency advice or helping those in fuel poverty, we're here to support you.

If you're worried about your energy bill don't worry alone. Contact us to see how we can help. We have extensive knowledge of funding streams and grants which may be able to help.

Call on 0800 988 2881 or Act On Energy

Young Carers - What's been going on?


We have always been busy at Young Carers and November has been no exception! Bonfire night has been and gone and our young carers have made some amazing artwork at our crafting session.

Our 11+ age group have been busy playing strategic board games and learning about the importance of working as part of a team. They have been singing together on our karaoke and Sweet Caroline remains a favourite choice just in time for the World Cup!

We have been exploring our well-being at sessions and learning about the different ways we can look after ourselves, whether it be by writing a journal, going for a walk, reading a book we all need to look after our wellbeing. During the session our Young Carers made their own stress balls and participated in laughter yoga.

24 of November was National Carers Right’s Day and our 5-10 year old age group enjoyed taking part in some team games which including building resilience, problem solving and teaching the importance of supporting each other. We are really proud of our young carers for all they do!

Our young carers are looking forward to taking the train over the Resorts World Arena to watch a performance of Disney On Ice- What a great way to end the month.

West Midlands - Bus on Demand

West Midlands Bus On demand is a new type of bus service that doesn’t follow a specific route. Instead, you book a journey and a bus will pick you up at a time you choose.

The service runs Monday to Friday from 7am until 8pm.

  • To book a journey, you need to register with our service. You need to download the app, create an account and then add a payment card. You cannot use cash on West Midlands Bus On Demand. You can also register by calling 034 5034 8670.
    To book a journey:
  • Open the app or call 034 5034 8670
  • Choose the destination and pick-up time. You can book immediately or
    up to 5 days in advance
  • Confirm your journey and pick-up point.

If you need to change your booking, you will need to cancel it and rebook a new journey. You will only be charged for your journey when you have completed it. When you book your journey, you will be told where to meet your bus. You can track the bus in the app, and a text reminder will be sent to you 10 and 5 minutes before arrival. The bus will collect and drop off other people along the route.

Ticket prices start from just £1, with a single trip across Coventry costing just £3. Concessionary pass holders qualify for a 50% discount on all rides. All vehicles are wheelchair accessible. We are also offering Ride Pass Bundles. See our website or call customer services for more details.

You can find out more at West Midlands Bus On Demand.  

West Midlands Bus on Demand

Adult Social Care Stakeholders Group - Would you like to join?

Adult Social Care Stakeholder Group logo. 3 people with a heart in the middle.

The Adult Social Care Stakeholder Group meet every other month to discuss any upcoming developments, projects and changes. They are there to influence, make changes and help us improve the experience of people accessing Adult Social Care. The group is made up of people receiving support, carers and voluntary sector organisations. In October we met to discuss key topics such as Social Care Reforms, the upcoming Adult Social Care Offer and Our Approach to engagement. The group have input into the language and layout of the Adult Social Care Offer (even correcting typos). The group is growing and we're always looking for new members and people who are passionate about using their own experience to help shape our future practice. If you'd like to find out more information about the group and get yourself invited, you can email for more information.

Understanding Dysphagia - Session for Carers - Learning Disabilities

Would you like to understand more about how to support someone with a learning disability who may have eating and drinking difficulties. This session will cover:

  • Understanding the causes of eating and drinking problems (Dysphagia)
  • Signs of concern
  • How you can help

Thursday 8 December - 10am - 12noon = Dysphagia 

If you would like to book a place at one of these sessions, please email:

ICB Logo

Have your say: Dermatology services in Coventry and Warwickshire

In Coventry, GPs can refer patients with minor dermatological conditions to University Hospitals Coventry and Warwickshire NHS Trust (UHCW), where they will be seen at the City of Coventry Health Centre, or at the main UHCW site (the “Walsgrave” site). This means there are no services in place which meet the British Association of Dermatology definition of “community facilities based”. Patients do not have a choice of local clinics, may therefore need to travel further, and experience longer waits for service.

Extending the Community Dermatology Service to cover Coventry will add three new locations in the Coventry city area from which dermatology services will be delivered. Dermatology services provided by UHCW will continue and patients can choose to be referred there if that is their preference.

Have your say on the survey.

If you require this survey in another format or alternative language, please contact

The Carers Podcast - Carers Trust Heart of England

Carers Podcast

During Carers Rights Day, the Carers Trust Heart of England produced two helpful podcasts: 

Costs of Care

This episode explores the cost of care.  The session is supported by the Central England Law Centre and explores:

  • Current thresholds
  • Minimum income guarantee
  • Disability Related Expenditure
  • Carers Rights at Work Podcast 
  • Discretionary powers not to charge
  • Top Up Fees 
  • Rules on charging for carers services and discretionary powers not to charge.

Carers Rights at Work

This episode explores the rights of carers within the workplace.  The session is supported by The Central England Law Centre and explores:

  • Statutory and contractual rights
  • Time off for emergencies 
  • Flexible working 
  • Discrimination 
  • Carer's Leave Bill.  

To listen to the podcasts you can access them on a range of different formats, including Spotify, Google Podcasts and Anchor FM. 

SENDIASS coffee morning - 02/12/2022

We wanted to inform you of the next SENDIASS coffee morning (face to face) which is taking place on Friday 2 December 2022. Free tea, coffee and festive mince pies will be provided 😊

This is a face to face session for Parents/Carers of Children or Young People with Special Educational Needs or Disabilities (SEND). The session offers a great way to meet other parents/carers who may be in a similar situation, and an opportunity to share with others in a friendly, non-judgemental environment, together with a member of staff from SENDIASS.

When: Friday 2 December 2022, 10am – 12pm

Venue: Metropolis Restaurant, Upstairs Community Room, Earl Street, Coventry, CV1 5RU

Please see the leaflet below (and attached) for more information and contact SENDIASS via email: or TEL: 024 7669 4307 to book your place.

SENDIAS Coffee Morning

Coventry Libraries - What's going on?


Christmas Day Activities

You're invited to Christmas Lunch - 25 December 2022 at 1pm

Alone or struggling at Christmas?

You are invited to join us for Christmas Dinner

Free of Charge - Booking Essential 

Please RSVP BY 12 December: Info@WBCHURCH.CO.UK or telephone 02476 612565
Where: Walsgrave Baptist Church, Hinckley Road, CV2 2EX

Christmas Day

Are you carer aware?

Would you like to know more about adult carers and young carers?

If so we have two courses that are available to help increase your knowledge. Both courses are free and you can access them in your own time. Please take a look and we hope you find them helpful:

Sign up or contact us

It’s simple!  Just add your email address in the top right hand corner and click GO!

You can also sign up or view previous bulletins from our Carers' website.

If you have any comments or wish to contribute something to the next bulletin, please let us know by contacting us at