Business Compliance - National Census 2021 - Doorstep Callers - 17 March 2021

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Business Compliance - National Census 2021 - Doorstep Callers - 17 March 2021

In this issue:

Census 2021 - Advice regarding follow up doorstep callers....

Census

Business Compliance usually advise against engaging with any doorstep callers.

However, The Office for National Statistics will shortly be carrying out the Census 2021 across England and Wales. Census Day is Sunday 21 March.

Following this, from 22 March 2021, field census officers will be working across England and WalesAround 29000 members of staff have been recruited to carry out home visits and will be:

  • knocking on doors following up non-responses
  • helping the public with queries  

All officers will be carrying official identification cards. The card will have a photograph and the officers name. The officers will work through the day to make contact with residents but will not call before 09:00 or after 20:00. 

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  • The Business Compliance team advises that any member of the public concerned that the person on their doorstep is not a census officer can call the number on the critical workers letter that the officer can show them. 
  • Census officers will never ask for any money or bank details at any point during the conversation with residents.

  • Staff in the field are classed as key workers which allows them to leave their house for work during lockdown, as they cannot carry out this role working from home. 

  • Field force routines in Census 2021 have been planned with the health and safety of both the public and field staff being of the utmost importance. All officers will work in a socially distanced way; they will all be wearing PPE and they will not enter anyone’s home. 

  • The Office for National Statistics has several important studies and surveys continuing alongside the census. It is therefore possible that an address will be visited by staff working on other surveys too.  

  • If you have any questions about the 2021 census work being carried out  please phone the Partnership Team on 01329 447434. 

    More information is also available at www.census.gov.uk or you can email 2021Census.LA.Liaison@ons.gov.uk 

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