Business Compliance - National Romance Scam Warnings - 12 February 2021

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Business Compliance - National Romance Scam Warnings - 12 February 2021

In this issue:

National Warning: Romance scams on the up during lockdown

Romance Scam

With the rising use of online dating service users during lockdown, criminals are using clever tactics to exploit people who think they’ve met their perfect partner online.

New data from UK Finance reveals a 20 per cent increase in bank transfer romance fraud between January - November 2020 compared to the previous year, with the total value of these scams rising by 12 per cent to £18.5 million. The average loss per victim reported to UK Finance members was £7,850, highlighting the significant impact this type of fraud can have on victims’ finances.

But criminals can trick victims into sending them money in many ways, not just via a bank transfer. Action Fraud has also seen a rise in reports made by members of the public with total reported losses equating to over £68 million. In these reports, victims have lost money via bank transfer, money transfer, sending fraudsters gift cards and vouchers or presents such as phones and laptops, and providing them with access to their bank account or card.

Romance scams involve people being duped into sending money to criminals who go to great lengths to gain their trust and convince them that they are in a genuine relationship. They use language to manipulate, persuade and exploit so that requests for money do not raise alarm bells. These requests might be highly emotive, such as criminals claiming they need money for emergency medical care, or to pay for transport costs to visit the victim if they are overseas.

The rise in romance scams comes as more people have turned to online dating during 2020 due to social distancing restrictions. Figures from the Online Dating Association (ODA) estimate that over 2.3 million Brits used dating apps during the first lockdown, with 64 per cent of people surveyed seeing dating apps as a lifeline for those living alone.

While the internet can be a great way to meet people and form new relationships, the growth in popularity of online dating is giving criminals more opportunities to exploit and coerce people into parting with their money.

Business Compliance advises on how to stay safe online from romance scams:

  • Be suspicious of any requests for money from someone you have never met in person, particularly if you have only recently met online.
  • Speak to your family or friends to get advice.
  • Profile photos may not be genuine, do your research first. Performing a reverse image search on a search engine can find photos that have been taken from somewhere, or someone, else.

No matter how long you’ve been speaking to someone online and how much you think you trust them, if you have not met them in person it’s important that you do not:

  • Send them any money
  • Allow them access to your bank account
  • Transfer money on their behalf
  • Take a loan out for them
  • Provide copies of your personal documents such as passports or driving licenses
  • Invest your own money on their behalf or on their advice
  • Purchase and send the codes on gift cards from Amazon or iTunes
  • Agree to receive and/or send parcels on their behalf (laptops, mobile phones etc.)

If you think you have been a victim of a romance scam, do not feel ashamed or embarrassed - you are not alone.

Contact your bank immediately and report it to Action Fraud on 0300 123 2040 or via www.actionfraud.police.uk

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For more information on scams, visit: www.coventry.gov.uk/scams

How to report scams