News and Scam Alerts from Coventry Trading Standards - 14 September 2017

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News and Scam Alerts from Coventry Trading Standards - 14 September 2017

In this issue:

Bogus 'free boiler' calls warning

keep calm

Residents are being warned to beware of persistent and unwanted phone calls from people claiming to be offering ‘free’ boilers if you qualify after answering four questions.

This comes after a local report from a concerned resident.

Consumers are warned that these calls may be being made by people who actually want to sell you overpriced boiler cover or a boiler at a ‘discount’ which may not save you money at all!

Trading Standards advise people to always be very wary of any approach made by a telephone cold call and to never give or confirm any personal details or agree to someone visiting your home if approached in this manner.

Coventry residents can contact the Councils own Affordable Warmth Team for advice on energy saving and accessing genuine grants.

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Warning - TV street sellers


Trading Standards is warning residents to be aware of the dangers of buying goods from the back of vans.

This comes after a report where a male was seen in the Willenhall Wood area of the city trying to sell on televisions.

Our advice is to never buy products from the back of a van or from unexpected doorstep callers, even if the product appears to be a bargain.

Buying such items in this way is risky as you will probably not be able to contact the trader should anything go wrong with the product. Also, the item may be stolen, unsafe or you may not get what you are shown.

Consumers are urged to only buy goods or services from businesses they know and trust.

If you have any information that may help us track down these sellers or you wish to report any incidents involving a rogue trader or doorstep crime, contact us on 03454 040506 or use our online reporting form

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Prosecution news: Justice in the end for shopkeeper caught with counterfeit cigarettes


A Coventry man has been sentenced to carry out 100 hours of unpaid work and a £900 fine for being caught with counterfeit cigarettes.

Shopkeeper Waleed Sulaiman, aged 41, of Quinton Park Coventry has appeared in court to answer two charges relating to counterfeit cigarettes and hand rolling tobacco from 2013.

Mr Sulaiman was summonsed to appear at court, but failed to attend and a warrant for his arrest was issued. He was able to avoid arrest for three years and was believed to have left the country, but he was found in 2016.

Read the full story.

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Recall: Whitworths chocolate raisins sold in Poundland


Whitworths Ltd is recalling its Milk Chocolate Raisins because it contains peanut which is not mentioned on the label. This means the product is a possible health risk for anyone with an allergy to peanuts. This product is only sold in Poundland stores.

Product: Whitworths Milk Chocolate Raisins
Pack size: 150g
Best before: July 2018
Batch codes:  L519517

No other Whitworths Ltd products are known to be affected.

Advice: If you have bought the above product from Poundland stores and have an allergy to peanuts do not eat it. Instead, return it to the store from where it was bought for a full refund.

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Recall: Tesco Cookie & Cream Biscuits

cookie and cream

Tesco is recalling all date and batch codes of its Cookie & Cream Biscuits because they contain milk which is not mentioned on the label.

Product: Tesco Cookie & Cream Biscuits
Pack size: 
Best before: 
All date codes
Batch codes: 
All batch codes
: This product contains milk making it a possible health risk for anyone with an allergy or intolerance to milk or milk constituents.
If you have bought the above product and have an allergy or intolerance to milk or milk constituents, do not eat it. Instead return it to a Tesco store for a full refund.

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Recall: Myprotein – Sports Nutrition Products


Myprotein is recalling several of its branded products as a precaution because salmonella has been found in some of the products.

Product: See the full list of affected products

Advice:  All affected customers will be contacted directly via email for refund information.

If you have bought any of the above products do not eat them, and instead dispose of them.

If you have any further questions regarding a full refund, please contact Myprotein via their website:

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For more information on scams, visit:

How to report scams