 Trading Standards is urging people to be suspicious of all telephone
calls claiming to be from banks, companies or individuals trying to find out
more about finances and bank details.
This comes after a local elderly couple initially received a telephone
call from a man who said he was calling from BT Customer Services claiming they
had an unpaid bill. It appears that the lady answering the phone gave the
caller the name of their bank, as he said he would check with the bank directly
and call back.
Within minutes there was another call, this
time allegedly from their bank. The
couple were told someone was trying to pay for an item to the value
of over £7000.00 which had flagged as a suspicious transaction and the bank needed their cards as a matter of urgency.
However as the bank was now closed, arrangements would be made to get
someone to come and collect them. They were to be put in an envelope, and would
be given a password to give to the people collecting.
Thankfully,
the residents were very suspicious, terminated the call and contacted their bank directly on a number
they had used before to be advised that this was all a scam.
If you are ever suspicious about any correspondence
from your bank, be it by telephone, letter or email, you should call the
customer service number on the back of your card.
To report a fraud, visit http://www.actionfraud.police.uk/report_fraud
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