Scam Alerts and News from Coventry Trading Standards - 19 May 2017

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Scam Alerts and News from Coventry Trading Standards - 19 May 2017

In this issue:

Warning - TV street sellers


Trading Standards is warning residents to be aware of the dangers of buying goods from the back of vans.

This comes after a report from a Foleshill resident who was approached in a local supermarket car park and offered a cheap Smart television from the back of a white 56 plate van.

Our advice is to never buy products from the back of a van or from unexpected doorstep callers, even if the product appears to be a bargain.

Buying such items in this way is risky as you will probably not be able to contact the trader should anything go wrong with the product. Also, the item may be stolen, unsafe or you may not get what you are shown.

Consumers are urged to only buy goods or services from businesses they know and trust.

If you have any information that may help us track down these sellers or you wish to report any incidents involving a rogue trader or doorstep crime, contact us on 03454 040506 or use our online reporting form

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Prosecution news from Trading Standards


This week has seen two Trading Standards prosecution cases be heard in court.

Fine for Coventry businessman involved in illegal cosmetics sales

A Coventry shopkeeper and his limited company have been ordered to pay a total of £2,732 after pleading guilty to five offences of possession of illegal cosmetics products.


Dog helps sniff out illegal tobacco

Two shop workers have appeared in court after a sniffer dog helped Trading Standards officers discover illegal cigarettes and tobacco.


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Bank telephone fraud scam warning


Trading Standards is urging people to be suspicious of all telephone calls claiming to be from banks, companies or individuals trying to find out more about finances and bank details.

This comes after a local elderly couple initially received a telephone call from a man who said he was calling from BT Customer Services claiming they had an unpaid bill. It appears that the lady answering the phone gave the caller the name of their bank, as he said he would check with the bank directly and call back.

Within minutes there was another call, this time allegedly from their bank. The couple were told someone was trying to pay for an item  to the value of over £7000.00 which had flagged as a suspicious transaction and the bank needed their cards as a matter of urgency. However as the bank was now closed, arrangements would be made to get someone to come and collect them. They were to be put in an envelope, and would be given a password to give to the people collecting.

Thankfully, the residents were very suspicious, terminated the call and contacted their bank directly on a number they had used before to be advised that this was all a scam.

If you are ever suspicious about any correspondence from your bank, be it by telephone, letter or email, you should call the customer service number on the back of your card. 

To report a fraud, visit

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Recall: Spar Tikka chicken chunks due to possible glass contamination

Spar Tikka

SPAR is recalling its ready to eat Tikka Chicken Chunks because they may contain small pieces of glass which could present a safety risk.

Product: SPAR Chicken Tikka Chunks
Pack size: 140g
Use by date: 19 May 2017
Bar codes: 501035823355

Advice: If you have bought the product do not eat it. Instead, return it to the store from where it was purchased for a full refund.

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Recall: Uncle Joe’s Liquorice & Aniseed Extra Strong Mints 35g Tin


Uncle Joe’s have recalled their Liquorice & Aniseed Extra Strong Mints 35g tin because the sweets may contain small pieces of metal which could represent a safety risk.

Product: Uncle Joe’s Liquorice & Aniseed Extra Strong Mints

Pack size: 35g

Expiry Date: 30 June 2018

Batch codes / Lot numbers: TC16015

Advice: If you have bought the above product do not eat it. Instead, return it to:

William Santus & Co Ltd, The Toffee Works, Dorning Street, Wigan, WN1 1HE.

The company will replace the product and reimburse any postage costs.

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For more information on scams, visit:

How to report scams