In this issue:
Thinking of going to a car boot sale
over the Bank Holiday weekend? Then watch out for counterfeit goods.
Counterfeit items harm the economy
and can harm people. Goods previously seized from local markets have mostly been illegal tobacco products and unsafe cosmetics.
Counterfeit goods are shoddy
imitations and will leave people out of pocket and could cause serious harm.
Fake electrical goods can cause fires and electrocution whilst cosmetics such
as make up may have high lead levels. Counterfeit
DVDs are often of poor quality, some may even be blank, and computer software
may not work. As many
counterfeit goods are sold at car boot sales, pubs, markets or fairs, it is
very difficult to trace the fraudster once you’ve bought from them.
Legitimate traders suffer as a result
of counterfeit sales harming the local economy in the process. Money made also
goes into the pockets of organised criminal gangs to fund things such
as drug dealing or people trafficking.
Some of the hidden dangers of
counterfeit goods include:
- Counterfeit alcohol such as vodka may contain dangerous chemicals which
can cause health problems such as blindness
-
Counterfeit
perfume and cosmetics can often burn skin or leave a nasty rash and may contain banned
substances.
- Fake
sunglasses often offer no UVA protection, causing eye damage
-
Fake
tobacco often contains unknown chemicals, higher tar levels and cigarettes
can be a fire risk as they do
not self-extinguish
- Counterfeit toys can often be unsafe with unsuitable small parts and
children's clothes may be flammable
If you intend to sell at a car boot, you should also be on alert.There
have been past reports of gangs targeting car boot sales using fake notes and making small £1 purchases but using fake £20 notes to
pay for it.
Car boot sellers can be seen
as more vulnerable to such scams because they often have not had the training
to spot forged cash. Notes should be carefully checked for colour, clarity of print
and the feel and texture. It may even be worthwhile investing in a counterfeit
pen detector.
Be
alert to any offers that seem too good to be true and if you spot or believe any trader in
Coventry is supplying fake goods, please report it using our online reporting form or use the Anonymous
Hotline: 0300 303 2636
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As the August Bank Holiday arrives, many are
planning barbecues or a get together. Trading Standards is warning of the dangers of buying cheap alcohol which more than likely will be
fake unless you are making the most of special offers of known brands from reputable outlets.
Made with chemicals used in anti-freeze, screen wash or nail polish
remover, counterfeit alcohol can cause vomiting, blindness, liver and kidney
damage, and in extreme cases, even death.
It's
important to know how to Spot and Avoid fake alcohol by always remembering the
4 P’s.
Product: Vodka
is the most counterfeited spirit so pay particular attention if you are buying
this, especially if it is a brand name you have never heard of.
Price: If the price looks too good to be true, it probably is!
Packaging: Watch out for poor quality labelling including spelling
mistakes and tampered bottles.
Place: Buy your alcohol from a reputable off-licence premise or store.
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Trading Standards is warning residents and their carers to be on
their guard against mobility companies after an incident in Henley Green.
An elderly resident received an unannounced visit to her door
from a company trying to sell mobility aids and was eventually persuaded to buy
a mattress, paying 50% of the £700.00 purchase price that day. The company also
tried to try to sell other mobility aids.
However, the resident wanted out of the deal and with the
assistance of Age UK Coventry, the contract was cancelled and a full refund was
made.
From intelligence we are aware that some Mobility Aid firms use
some of the following tactics:
- Buy and use databases
identifying people over a certain age and who may also be disabled.
- Phoning or visiting unannounced
to try to arrange an appointment in the home.
- Ignoring clearly displayed ‘no
cold calling’ signs or illegally phoning people registered with the Telephone Preference Service.
- Failing to provide any
information about the firm which means you can’t contact them to cancel
any arrangements.
-
Stating that a health survey is
being carried out or implying they are
calling from or associated with Social Services or the hospital.
- Suggesting that a hospital or
other service has passed on the consumer's details to arrange a visit.
These are just some of the tactics used to get through the
door. Once inside the consumer can be subjected to hours of high pressure
sales pitch for items which may not be suitable for a person’s needs or are
initially offered at very inflated prices which are progressively reduced in
order to try and get a deal.
Remember, some mobility aids may be available free of charge
from the Council – more information on what is available.
Also remember – When doing business on your doorstep you have a 14 day
cooling off period.
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This week, Coventry Trading Standards and Local
Neighbourhood Police have been proactive in relation to rogue trader activity
and joint patrols have been carried out across the city. A number of traders
were spoken to, carrying out various types of work such as gardening, block
paving and even one company fitting a stair lift. The Police were also issuing
warnings to householders about the dangers of leaving windows wide open in the
warmer weather, especially at night.
Many
of the traders we spoke to this week expressed their appreciation for such
joint initiatives as they saw this as not only protecting the citizens of Coventry but also their own livelihoods
and that of other genuine local traders.
Rogue traders are
individuals or groups of people who cold-call householders, often targeting
vulnerable residents, claiming to be a bona fide business and purporting to
offer services, most commonly buildings maintenance and repair. The
long Bank Holiday weekend can be an opportunity for these rogues to catch more
people at home and offer work.
Our
advice is to be on your guard for such unsolicited approaches, and to stay
vigilant especially if you have vulnerable or elderly people living nearby who
may be potential targets.
If you didn't arrange for
a visit, politely decline any offers of work and close your door. Be firm, as
rogue traders are in the habit of turning up in the evenings and at weekends
and often more than once to try put pressure on people. These individuals will
soon move on if their source of work – and income – dries up.
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August Bank Holiday and for some that extra day off work is a good opportunity to
enjoy good company and good food by going out to eat.
However,
before you visit or book a place, check the food hygiene rating which tells you
about hygiene standards in restaurants and other food businesses. Visit
the Food Standards Agency website and put in
the restaurant’s name or address or if you are out, look for the green and
black rating sticker. If you can’t see one, just ask. The higher the rating the
better the standards of food hygiene was found on the date of
inspection or visit by the local authority Environmental Health Officer.
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For
more information on scams, visit: www.coventry.gov.uk/scams
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