Scam Alerts and News from Coventry Trading Standards – 8 February

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Scam Alerts and News from Coventry Trading Standards – 8 February

In this issue:

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Blue Badge holders warning

Blue Badge

We have received local reports of bogus Blue Badge websites charging £49 for a badge.

The websites ask for bank details, as well as other personal information, without the authority to issue a Blue Badge.

A Blue Badge allows the user to park in certain designated areas closer to amenities such as shops.

The official Blue Badge costs £10 and you can find more information on the eligibility requirements and how to apply or renew your Blue Badge on the Coventry City Council website.

We would remind residents to only use the official www.gov.uk website for any government service such as renewing driving licences, European health insurance cards or passports rather than search engines that often display copycat sites.

Residents are advised to report websites that they suspect of being copycats to the Citizens Advice, Consumer Service on 03454 04 05 06.

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The PC scam continues

Cyber

We still receive regular reports involving phone calls from people falsely claiming that your PC has been hacked or that they have been notified that you have a virus or other issues with your PC. They claim they can fix it for a fee but will require remote access to your computer.

Allowing remote access may let the caller install an antivirus programme that you can often download for free from the Internet. They may also take the opportunity to interrogate your PC for personal information which could be used for fraudulent purposes. They could also install malware that may damage your PC.

Our advice as with any unsolicited call from someone offering a service, is not to deal with them no matter what they say or claim.

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PC scam part two

The National Trading Standards eCrime Team have reported that a hoax email promising compensation is circulating the internet.

The team has said that the message claims to come from the “ALL Competition and Consumer Commission” - an organisation that doesn't exist, and offers compensation to people affected by the fake “Microsoft Support Scam”.

Sent from the address ‘uk.govdepartment_refund98@outlook.com’ the email may also include a ‘quote’ from Lord Harris, Chair of National Trading Standards.

Computer users are being urged not to respond, as the scam could cost you money or put you at risk of identity theft.

No government agency or department in the UK would contact you by email offering compensation and ask for personal information in this way

Further advice and information.

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Asda recall - Biere De Luxe

biere de lux

ASDA is recalling some of its ‘Biere De Luxe’ product because some bottles might break upon opening.

  • Bottle size: 10 x 250ml
  • Batch codes: Best before October 2016, November 2016, and December 2016 (except batch 363)

No other batch or product is known to be affected.

Advice: If you have an unopened bottle, please return it to the store from where it was bought for a full refund. You will not need your receipt. The company can be contacted on: 0800 952 0101.

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Safety alert: Chardolini Sparkling Perry

Chardolini Sparkling Perry

Aston Manor Cider is recalling bottles of its Chardolini Sparkling Perry (75cl) with lot codes of L27105N3 and L5328N3 because the product may contain small fragments of glass at the bottom of the bottle. This means the product is a possible risk to health.

  • Bottle size: 75cl
  • Lot codes: L27105N3 and L5328N3 (The lot codes are indicated on the shoulder of the bottle).

No other lot codes or product are known to be affected.

Advice: If you have an unopened bottle, please return it to the store from where it was bought for a full refund. You will not need your receipt. The company can be contacted on 0121 328 4336.

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Chef's Kitchen recall – allergy alert

Allergy Alert

The Chef’s Kitchen Limited is withdrawing its Premium Quality Style Port and Premium Quality Style Madeira because the products contain sulphur dioxide, which is not mentioned on the packaging. This means the products are a possible health risk for anyone with a sensitivity to sulphur dioxide or sulphites.

  • Product name: Chef’s Kitchen Premium Quality Style Madeira
  • Pack size: 2 litre bottle
  • Batch code: 500314
  • Product name: Chef’s Kitchen Premium Quality Style Port
  • Pack size: 2 litre bottle
  • Batch code: 500316
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For more information on scams, visit: www.coventry.gov.uk/scams

How to report scams