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Latest news from Charnwood Borough CouncilÂ
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Council opening times and service changes over the Christmas period
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Changes to the Council's services and opening days/times over the Christmas period can be found below.
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Customer service centre at Southfield Road
The main council office building at Southfields is currently open to customers with essential enquiries on an appointment-only basis.
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It will close at 1pm on Thursday December 24, 2020 (last appointment to see a Customer Services Advisor in the Customer Service Centre will be at 12:30pm) and remain closed until 8.30am on Monday January 4, 2021.
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Contact Centre
The Council's Contact Centre arrangements are as follows:
- Closed from 1pm Thursday December 24 to 8.30am Tuesday December 29
- Open 8.30am to 1pm on Tuesday December 29, Wednesday December 30 and Thursday December 31 for emergency Housing and urgent Cleansing / Refuse enquiries only
- Closed from 1pm Thursday December 31 to 8.30am Monday January 4, 2021
For more changes over the Christmas period, including out-of-hours contact numbers and changes to the recycling and waste collections, visit www.charnwood.gov.uk/christmas.
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Keep updated on all COVID-19 news
Visit www.charnwood.gov.uk/coronavirus for all Council service changes and developments, useful links to NHS and government advice, business support, community information and more.
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