Latest news from Charnwood Borough Council 

A gesture of goodwill for our garden waste service customers

We are offering customers of the garden waste service who have been affected by the recent service disruption a £5 reduction on their next subscription as a gesture of goodwill.

That means for any Charnwood resident who had an active garden waste bin subscription in April 2020 we will give a £5 discount on your next subscription (per bin if you have more than one bin).

This is a gesture of goodwill to recognise that the service did not operate at all for a month from March 23, and a limited service has since been re-introduced.

The discount will be applied automatically for people who pay by direct debit when their subscription is due for renewal. For people who pay by any other means, it will be applied to your invoice automatically.

The service was stopped because of staff shortages due to the coronavirus pandemic and resources had to be focused on the refuse and recycling service. A limited service resumed on April 20.

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Garden waste collections for the week ahead

As our customers will be aware, we started our garden waste service again from Monday, April 20. It will not be the usual service as we are still having to focus resources on the refuse and recycling service.

For week commencing Monday May 4, we will be emptying garden waste bins in the following locations:

• Shepshed
• East of Loughborough (list of streets)
• Barrow
• Cossington
• Mountsorrel
• Seagrave
• Sileby

Due to the pressure on resources we will not be able to return for any missed bin collections. 

We apologise for this inconvenience, but our resources are still very limited and the time taken to return for a missed bin could mean many others are not emptied. We are reviewing the service regularly and will restore a full service as soon as we can.

For more information, please visit www.charnwood.gov.uk/gwr.