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Following feedback from managers the format of Team Brief has changed. Team Brief items are now identified as 'essential' or 'optional'. Essential items must be delivered as part of Team Brief. Optional items can be included at the manager's discretion based on relevance to the specific team.
The source of the item is also identified in the title - Public Health (PH), Integration & Partnerships (I&P), Adult Social Care (ASC), Children & Young People (C&YP), Provider Services (PS), Education & Skills (E&S), Commissioning (C).
Contents
Why this is in Team Brief:
Cumbria Care are adopting this protocol so it’s important that staff understand what it’s about.
Expected outcomes:
Staff complete the form (see Resources) for vulnerable service users and a completed forms are held on the service users care plan.
Briefing information:
The Herbert Protocol is a joint scheme with Cumbria Police (other police services also use it). It ensures that vital information about a vulnerable person is recorded in an easily accessible format in the individual’s care plan. This means that if they go missing, the police can access the information they need to conduct their search more efficiently.
Resources:
Why this is in Team Brief :
Older Adults Day Services reshaping commenced on 8th April 2019
Expected outcomes:
Ensure that staff in scope of the review are aware of the proposals and engage in the consultation.
Briefing information:
Given a decrease in demand for the service and the council’s ongoing requirement to make significant budget reductions, Cumbria Care is proposing a reduction in older adults Day Services and is now going through a formal redundancy consultation.
It should be noted that wherever possible, and to avoid compulsory redundancies, the service will be offering voluntary redundancy and utilising vacancies in other areas.
Full information can be found on the web pages below.
Resources:
https://www.cumbria.gov.uk/employeeinformation/Service_Review_Information.asp
Why this is in Team Brief:
The out of hours number has changed
Expected outcomes:
To ensure that staff know to use the new number
Briefing information:
There is a now one telephone number to contact the Cumbria Care Operations Manager out of hours - T: 0300 303 3893
Previously timetables would be shared that provided the different dates, names and numbers of the out of hours (on call) managers. Now (as of 1st May) you can just call the above number, and it will always divert to the manager on call.
Resources:
Contact Anna Darling anna.darling@cumbria.gov.uk for more information.
Why this is in Team Brief?
This item is included following a request from teams.
Expected outcomes:
To provide colleagues with an overview of the role of the HAWC Team and how to refer into the team.
Briefing information:
Who are we?
We are a team of 27 staff covering the county, who are all trained to adopt the coaching model offering support to adults. There is currently 8 staff in the North; 10 in the West and 9 in the South, supported by 3 team leaders. A further 5 posts have currently been recruited to.
Who do we work with?
Anyone over the age of 16, who want to make positive changes to their life. We meet people in their own homes or a place they are happy with and can support the individual and their family. Most of the people we work with have faced a period of crisis, or have multiple issues that they need to understand and work through.
What do we do?
Our overall purpose it to improve overall health and wellbeing. In order to do this, we get to know the person/s and what works for them, their aspirations and goals and understanding the barriers to achieving these, together with the support they draw from their personal resources and resources around them. We encourage and coach to;
- Take action on factors that influence their health and wellbeing – including their lifestyle, relationships, interests and home life.
- Become more independent and resilient.
- Engage with their local communities and social networks
Is there a time limit?
We take as long as is needed - this can be weeks or months. All we ask it that they meet us on a regular basis and remain committed to make changes
How can they contact us?
We don’t have a referral form, so they or a supporting agency can contact us by making a phone call to our Single Point of Access (SPA) team, and ask to speak to the duty HAWC.
South Lakes/Barrow 0300 303 2704
Copeland/Allerdale 0300 303 3589
Eden/Carlisle 0300 303 3249
What can they expect from us?
Our first conversation will be to get some basic information such as - what they would like to change and what are their goals, who is already involved in their life, what support is already in place, how ready they feel to make those changes and what could we do to help?
The next step is for us to meet them, either alone or with their referring agent, to understand more about their current situation and where they see things going. This will always be at a place that suits them. The rest will be developed as we get to know each other.
What do we expect from them?
That they engage with us, and commit to making the changes they have identified.
More information:
Service Manager - Julie Batsford
https://www.cumbria.gov.uk/publichealth/hawcs.asp
Why this is in Team Brief:
The closure will have knock on impacts for the locations of several teams.
Expected outcomes :
To inform relevant staff of the changes.
Briefing Information:
Petteril House is closing with residents being relocated to other residential homes on 7th May.
Reablement Review Officers, Supported Living and Shared Lives staff currently located in Petteril House will be relocating to 3rd Floor Cumbria House in the space currently occupied by the LSCB/Quality Improvement Team; they in turn will be relocating to the space currently occupied by School Admissions team on 2nd Floor Cumbria House, and the School Admissions Team will be moving to first floor, west wing at Park House.
All moves will take place Tuesday 7th May and telephone numbers will remain the same. Thank you to colleagues for their support with the move.
Resources – n/a
Why this is in Team Brief:
Correspondence from MPs in relation to service users is increasing and a co-ordinated response is important.
Expected outcome:
Staff know what action to take if they receive correspondence from an MP.
Briefing information:
The Council has recently reviewed the way in which we manage enquiries from MPs. The aim is to efficiently and appropriately respond to enquiries regarding our services from MPs and their constituents.
In order for the Council to ensure MPs receive a timely response from the most appropriate person we have established a dedicated email address. This should help to centrally co-ordinate responses.
Please can staff direct contact from MPs to the mailbox: mpenquiries@cumbria.gov.uk
Resources:
NA
Why this is in Team Brief :
To raise awareness of the criteria for a SAR and the referral process.
Expected outcomes:
Ensure staff are able to identity a case that should be referred as a SAR, and know how and when to make a referral
Briefing information:
A Safeguarding Adult Review (SAR) is a multi-agency process that considers whether or not serious harm experienced by an adult, or group of adults at risk of abuse or neglect, could have been predicted or prevented. SARs provide learning to help multi-agencies partnerships like CSAB improve the way they work together in safeguarding and prevention.
If you are aware of a case where an adult may have experienced serious abuse or neglect and want it to be considered for a SAR please contact Cumbria County Council’s Safeguarding Lead at csab@cumbria.gov.uk
Resources:
For more information on the criteria for a SAR please read the SAR Guidance (as below).
IMPORTANT NOTE – if you know of an adult who may be at immediate risk please see How to raise a safeguarding concern
Why this is in Team Brief:
To make staff aware of the changes in DoLS / LPS legislation
Expected outcomes:
Staff access the new Sharepoint site and Newsletter when available.
Briefing information:
In spring 2020, due to changes in legislation, DoLS will be replaced with the Liberty Protection Safeguards (LPS). The DoLS team is working on a Sharepoint-site which will be a resource for all things DoLS related for County Council Best Interest Assessors (BIAs). It will also include updates on LPS.
The team are developing a DoLS newsletter which will be a short, bullet-point style newsletter with links for updates and further reading. The full implications for services will not be known until the Code of Practice and regulations are published.
For more information on DoLS please follow the link below.
Resources:
https://www.cumbria.gov.uk/dols/ (please note – this webpage is aimed at Managing Authorities e.g. care homes and hospitals)
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