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Following feedback from managers the format of Team Brief has changed. Team Brief items are now identified as 'essential' or 'optional'. Essential items must be delivered as part of Team Brief. Optional items can be included at the manager's discretion based on relevance to the specific team.
The source of the item is also identified in the title - Public Health (PH), Integration & Partnerships (I&P), Adult Social Care (ASC), Children & Young People (C&YP), Provider Services (PS), Education & Skills (E&S), Commissioning (C).
Contents
Why this is in Team Brief:
The employee consultation on the Adult Social Care redesign has been extended and will now end on the 31st May 2019.
Expected outcomes:
All staff are aware of revised dates.
Briefing information:
Mid-point consultation meetings with staff are taking place next week (see timetable below). If you are part of this consultation there is no requirement to book a place, just turn up to the meeting that works best for you.
Mid-point meetings dates/times/locations:
- Tuesday 14th May - 10:00 People First Centre, Barrow
- Tuesday 14th May - 13:30 Stricklandgate House, Kendal
- Wednesday 15th – 10:00 Oval Centre, Workington
- Thursday 16th – 11:30 People First Centre, Carlisle
Thank you to everyone who has provided feedback so far, your feedback on this consultation is really valued.
Resources:
The consultation documents, including FAQs, can be viewed on the Employee Information Website.
Why this is in Team Brief:
Listening and responding to customer feedback is a priority.
Expected outcomes:
The positive feedback from the survey is celebrated with staff.
The issues/concerns should be noted.
Briefing information:
Adult Social Care want to obtain feedback from the people we are working with in order to get their opinions and feelings about the service we provided to that we can use their comments to improve the service going forward. The goal is to improve services for people and their families by sharing good practice and improving areas identified as being of concern to them.
Service user feedback forms in paper format and prepaid return envelopes are sent out by practitioners. People can also complete the form on line. Results are collated by the central Business Support Team. By the 23rd April 2019, we had received 65 responses from people over this period.
Service user are asked to indicate to what extend they agree or disagree with a series of 18 statement about the service they received.
96% of service users strongly agreed (75%) or agreed (21%) that they were satisfied overall with the service they received.
At least 90% of respondents strongly agreed/agreed with all 18 statements.
Only two statements dropped below 60% strong agreement:
- I was encouraged to think about how I might meet my own needs with the help of those close to me and how I might access resources in my own community to meet my needs. (56% strongly agree)
- I feel more confident as a result of the support that was offered (57% strongly agree)
Overall the service user feedback is strongly positive in all areas. However, some people did raise issues/concerns. These focused on:
- Delays
- Reviews taking place and family not always involved
- People being aware they have had a review and support plan
- Clearer information especially written information being sent out by teams
Resources:
Read full report
Why this is in Team Brief:
Tri.X will be a critical resource for staff in Adult Social Care.
Expected outcomes:
To encourage staff to a) test out the draft site before the launch, b) consider what documents should be stored centrally
Briefing Information:
Tri.x is a web based system to store policies, procedures and guidance. It allows documents to be stored in a central online location to ensure that all employees and members of the public have easy access to the correct (and most up to date) version of every procedure. It is used by many other local authorities. CCC Children’s Services have used it for many years and it was purchased for use in Adult Social Care last year.
The new ASC site will be launched on 15th July. As part of the launch there will be support from tri.x for one week. Work is ongoing to update policies, procedures and guidance prior to launch. The new site will make the information stored on Intouch and the elibrary redundant.
The project team need volunteers from all Adult Social Care teams to test the new Adult Social Care site between 10th – 24th June. Please could managers provide the names of those who are able to test the new site to lyn.marriott@cumbria.gov.uk by 24th May 2019.
Please also send any policies, procedures or guidance documents that should be stored centrally to Avril.Brown@cumbria.gov.uk to ensure they are included on the new site.
Resources
N/A
Why this is in Team Brief:
Promoting Independence is a business critical council programme.
Expected outcomes:
Staff are aware of the opportunity to join the Promoting Independence Team and know how to apply.
Briefing Information:
An exciting Social Work opportunity has arisen to work as part of the Promoting Independence Team. The team are working with customers to complete complex assessment and review work to ensure that the best outcomes are achieved for customers including making full use of local community support networks and universal services.
Social Work Practitioners will need to demonstrate that they are able to work in a strength based way and at the high level and pace required to ensure the objective of the review work continues.
We would like to offer the opportunity to existing practitioners to work over and above their core hours. This request is in line with the CCC’s terms and conditions and we are able to offer flexible working patterns. Practitioners can work up to 48 hours per week, with all additional hours paid at the basic hourly rate of the post holder.
All requests to work additional hours will be subject to Team Manager approval, and therefore should be discussed with your Team Manager in the first instance.
Closing Date for expressions of interest to be emailed to Charlotte Macke and Sara Dobson by 9am Monday 13th May 2019.
Resources:
For further details relating to the work being undertaken by the Review Team please contact Charlotte Macke or Sara Dobson.
Why this is in Team Brief:
To make staff aware of the changes in DoLS / LPS legislation
Expected outcomes:
Staff access the new Sharepoint site and Newsletter when available.
Briefing information:
In spring 2020, due to changes in legislation, DoLS will be replaced with the Liberty Protection Safeguards (LPS). The DoLS team is working on a Sharepoint-site which will be a resource for all things DoLS related for County Council Best Interest Assessors (BIAs). It will also include updates on LPS.
The team are developing a DoLS newsletter which will be a short, bullet-point style newsletter with links for updates and further reading. The full implications for services will not be known until the Code of Practice and regulations are published.
For more information on DoLS please follow the link below.
Resources:
https://www.cumbria.gov.uk/dols/ (please note – this webpage is aimed at Managing Authorities e.g. care homes and hospitals)
Why this is in Team Brief:
The Health and Wellbeing Strategy and Joint Public Health Strategy will significantly shape the work of the directorate and the wider Council over the coming years.
Expected outcomes:
Staff are aware of and able to summarise the key themes of the two new strategies.
Briefing information:
The Health and Wellbeing Strategy is a statutory document. The revised strategy, covering the period 2019-2029, was approved by the Health and Wellbeing Board on 18 April.
The strategy identifies four key themes:
- Protecting the health of the population as a whole
- Providing high quality, person centred care
- Improving health and wellbeing through the lifecourse (Starting Well, Living Well, Ageing Well, Dying Well)
- Tackling the wider determinants of health and wellbeing.
The Health and Wellbeing Strategy sets a small number of priorities under each of these themes, and these will be actively monitored and overseen by the Health and Wellbeing Board.
The Joint Public Health Strategy adds more detail to the theme of tackling the wider determinants of health. It has been formally approved by the County Council, all six District Councils and the Lake District National Park Authority.
This strategy lists key aims under five headings:
- Planet: growing our natural assets
- People: nurturing our human assets
- Participation: building social connections
- Place: improving physical assets
- Prosperity: fair and inclusive growth of our financial assets.
The Joint Public Health Strategy will be delivered through the Public Health Alliance working closely with District Council partners to identify actions and next steps.
Resources:
Health and Wellbeing Strategy
Joint Public Health Strategy
Why this is in Team Brief:
The closure will have knock on impacts for the locations of several teams.
Expected outcomes :
To inform relevant staff of the changes.
Briefing Information:
Petteril House is closing with residents being relocated to other residential homes on 7th May.
Reablement Review Officers, Supported Living and Shared Lives staff currently located in Petteril House will be relocating to 3rd Floor Cumbria House in the space currently occupied by the LSCB/Quality Improvement Team; they in turn will be relocating to the space currently occupied by School Admissions team on 2nd Floor Cumbria House, and the School Admissions Team will be moving to first floor, west wing at Park House.
All moves will take place Tuesday 7th May and telephone numbers will remain the same. Thank you to colleagues for their support with the move.
Resources – n/a
Why this is in Team Brief:
The recent Local Area SEND inspection is the first such inspection in the county and it's findings will have a significant impact on the work of the council and partners.
Expected outcomes:
Staff are aware for anticipated publication date and plans for dissemination.
Briefing Information:
We are currently being told by Ofsted/CQC that the SEND Local Area inspection report will be published on 17 May.
All staff will receive a full briefing on the day of publication.
A multi-agency working group has been convened and has begun developing a programme of work based on the verbal feedback provided following the inspection.
Resources:
NA
Why this is in Team Brief:
Correspondence from MPs in relation to service users is increasing and a co-ordinated response is important.
Expected outcome:
Staff know what action to take if they receive correspondence from an MP.
Briefing information:
The Council has recently reviewed the way in which we manage enquiries from MPs. The aim is to efficiently and appropriately respond to enquiries regarding our services from MPs and their constituents.
In order for the Council to ensure MPs receive a timely response from the most appropriate person we have established a dedicated email address. This should help to centrally co-ordinate responses.
Please can staff direct contact from MPs to the mailbox: mpenquiries@cumbria.gov.uk
Resources:
NA
Why this is in Team Brief :
To raise awareness of the criteria for a SAR and the referral process.
Expected outcomes:
Ensure staff are able to identity a case that should be referred as a SAR, and know how and when to make a referral
Briefing information:
A Safeguarding Adult Review (SAR) is a multi-agency process that considers whether or not serious harm experienced by an adult, or group of adults at risk of abuse or neglect, could have been predicted or prevented. SARs provide learning to help multi-agencies partnerships like CSAB improve the way they work together in safeguarding and prevention.
If you are aware of a case where an adult may have experienced serious abuse or neglect and want it to be considered for a SAR please contact Cumbria County Council’s Safeguarding Lead at csab@cumbria.gov.uk
Resources:
For more information on the criteria for a SAR please read the SAR Guidance (as below).
IMPORTANT NOTE – if you know of an adult who may be at immediate risk please see How to raise a safeguarding concern
Why this is in Team Brief:
To let colleagues know about the Cumbria Safe Places Scheme.
Expected outcomes:
Staff share details of the scheme with vulnerable service users so they know where the safe places are in the event of an incident.
Briefing information:
Safe places is a national project that looks to identify places where people who need assistance at times of distress or confusion can get support from people who are willing to help. The Scheme has been around for some time and we are relaunching it in the light of concerns expressed by people with a learning disability about hate and mate crime.
Simply organisations sign up to be a safe place and put a poster in the window of their organisation, staff are offered brief training on how to respond. People can apply for a safe place card that they can show to people in the safe place. E.g. Cumbria House is a Safe Place.
Resources:
More information, the logo to look out for, and a list of safe places in Cumbria are available at: https://www.cumbria.police.uk/Advice-Centre/Personal-Safety/Safe-Places-Scheme.aspx
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