September Newsletter

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scams

Welcome to September's Newsletter

It is with much sadness that I write this newsletter as it is my last one as the Community Resilience Partnership Manager for Cambridgeshire County Council.  On a more happier note, Charlotte Homnet returns to the role this month.  I hope you all will join me in welcoming her back.

Sorry that the article on student scams is a bit long, but there are so many scams which target students, I didn't want to miss one out.    


Scam in Focus - Student scams

  • A student scam is one which is specifically aimed at students, targeting them by the types of things they may need or be interested in. 

There are 5 main types of Student Scams. 

  • Student Loan scams
  • Rental scams 
  • Online tickets for gigs 
  • Money mule scams 
  • Free Wifi 
  • Social media scams

Let's go through these in more detail. 

Student Loan scams. These usually appear as phishing emails or text messages looking like they have come from a student loan company.  These will be plausible especially if the student has been looking into a loan or has already applied for one.  Unless the student is very clear on which company they have applied for a loan with, they might click on a link in an email or text which will take them to the fraudulent site on which they will enter their details.   

Student rental scam. Students usually live in halls during their first year but live off campus thereafter.  As many students live all over the country they may be looking at rental properties on line, and paying the deposit without visiting the property in person.  The scam is the property may not exist and, once the scammers receive a number of deposits for the same fictitious property, they close the webpages down. There will be no paper trail as everything was done without proper documentation and there will be no legally binding paperwork.   

Ticket scams affect students as well as the general public. Online ticket fraud is big business, and fraudsters prey on people who do anything to get a ticketEveryone will be looking for a cheap ticket or a good deal which is why this scam is so successful, but students do not have much money and will therefore be tempted by cheap tickets which are more easily affordable.  

 Protect yourself: Tips to avoid ticket fraud 

  • Beware of buying tickets off social media sites. Use reputable agents or tickets offices wherever possible. 
  • Avoid the paid links at the top of the search engine searches. Bogus sites can pay for advertisements as well. 
  • Only buy tickets from the venue’s box office, the promoter, an official ticket agent or a well-known and reputable ticket exchange site. Look at the artist's website and see who they recommend you buy tickets from.
  • Fraudsters create fake websites that look similar to a genuine site, so people should double check the web address to make sure they're on the correct website.
  • Is the vendor a member ofSociety of Ticket Agents and Retailers (STAR)? If they are, you're buying from a company that has signed up to their strict governing standards. STAR also offers a service to help customers with outstanding complaints.
  • Check the contact details of the site you’re buying the tickets from. There should be a landline phone number and a full postal address. Avoid using the site if there is only a PO Box address and mobile phone number, as it could be difficult to get in touch after you buy tickets.
  • Before entering any payment details on a website, make sure the web address starts with https (the ‘s’ stands for secure). There should be a locked padlock icon in the browser’s address bar.
  • Should you choose to buy tickets from an individual (for example on eBay or on social media), never transfer the money directly into their bank account, but use a secure payment site such as PayPal. See alsoPayPal warning: Paying someone you don't know? DON'T use 'friends and family' (moneysavingexpert.com)
  • Paying for your tickets by credit card will offer increased protection over other payment methods, such as debit card, cash, or money transfer services for tickets over £100. Avoid making payments through bank transfer or money transfer services, as the payment may not be recoverable.   

There are 6 things to remember.

  • As with all texts and emails that contain a link, don’t click on it unless you are positive you know where it has come from. 
  • Look up the company on an independent search and go directly to their website and make contact directly with them.
  • Purchase tickets with a credit card which will offer you some protection.
  • Beware of Pharming sites, which mimic genuine websites.
  • Make sure the site you are on has the padlock symbol in the browser window.
  • Look for reviews on the company you were planning to use.  They might be repetitive which might indicate false copied and pasted reviews, or a lack of reviews might be an indication that it is a bogus site. 

Money mules. Very basically, money muling is a form of money laundering, where you agree to have money, obtained via selling drugs or other illegal means, paid into your bank account which is then transferred out of the account, making it appear to be from a legitimate source.  

The under 25s are the target audience as they are less likely to have a criminal record or have their bank account linked to criminal activity.  Teenagers as young as 14 have been known to be money mules. One teenager who acted as a money mule said it became normal within her circle to the point they all forgot it was illegal.

Becoming a money mule appeals to students as it appears to be money for nothing, easy money they can earn while they are at college.  Effectively, they get paid to allow their account to be used. 

What the scammers will not say is that the bank will be on the lookout for this type of transaction, and it will flag up when the money is paid in or it's withdrawn or transferred on. Why would a teenager have large sums of money transferred into their account? This offence could carry a 14-year jail term.  

Public Wi-fi does not have the safety protocols that your private Wi-fi does, which effectively blocks incoming information from possible threats and suspicious sources.  On free Wi-fi, an experienced scammer can join the network and access your computer, effectively hacking into your emails and personal details.

Social media scams. This is very much like Pharming, where the sites look official, with brand logos, T&Cs etc, but when you click on the link it asks you to enter your details. And these might be more details than you would normally need to give. They can also create posts on your page and messages in messenger to your contacts, which they might think are from you and click on the link, and so the cycle starts again. It can also happen on any social media where you can send a private message and more recently scammers have been using WhatsApp too. 

 Tips to look out for. 

  • Is the deal too good to be true? Scammers will often used enticing incentives to click through to the “Deal”.
  • You’re contacted out of the blue.
  • A deal that sounds too good to be true usually is - trust your gut instincts.
  • You are asked for personal details.
  • You’re asked to make an immediate decision.
  • There are obvious grammatical or spelling mistakes.
  • You’re asked to keep something secret.
  • No contact details are supplied, possibly just a mobile phone number or PO Box address

These scams should be reported to Action Fraud on https://www.actionfraud.police.uk/ or by phoning 0300 123 2040.

Students should also contact their university college office as they will have help, support and advice to offer, especially if they have been financially compromised due to the scam.   


BBC Radio Cambridgeshire Jeremy Sallis - Update from the Show on Tuesday 23rd August 2022

Jeremy Sallis

Topic - This month's topic was student scams.

Did you miss it?  You can catch up here.

Jeremy Sallis - 01/02/2022 - BBC Sounds  2:32:00


HCRfm interview on their Over to you slot on Wednesday 24th August 2022

Norman Knapper

Natasha Fountain talked about student scams on the "OVER TO YOU" show at 1900 on Wednesday 24th August 2022.

If you missed it, it will be on their listen again service for 14 days, search Over to You and it was 24/08/2022.


Scams to be aware of in August - Fake alarm provider calls

There has been a few incidents in Derbyshire where scammers have called people with existing alarms and said they are taking over the contract. While these are infrequent, we just want to make people aware that this type of call might cross county lines as it gains momentum.  

Should you receive one of these calls. please contact your provider directly. 


Little Book of Big Scams Business Edition - digital version

Big book of scams business

Cambridgeshire Police has an electronic edition of "The Little Book of Big Scams, Business Edition" available on their website, follow the link to download it https://www.cambs.police.uk/SysSiteAssets/media/downloads/central/advice/fraud/met/little-book-of-big-scams-business-edition.pdf 

Big book of scams

Other News

UCL (University College London) has an electronic edition of "The Little Book of Big Scams" available on their website, follow the link to download it https://www.ucl.ac.uk/students/sites/students/files/little_book_of_big_scams_-_5th_edition.pdf  


Other news

Coronavirus and Government Program Scams

Experian have some good information on scams.  Click the link at the bottom for their full article.

Experian logo

While coronavirus-related scams might be losing some steam, you still want to be cautious because scammers continue to use the pandemic for a variety of scams. The exact messaging or approach is often updated to align with the latest concern, whether that's a new variant or lack of available tests. For example, in early 2022, scammers set up fake testing sites to collect people's personal and medical information and sold fake at-home tests online. 

Government relief programs are commonly beleaguered by scams as well, and the government response to the pandemic is no exception. 

For more information, explore what government agencies have published on the topic of scams. 

Remember Experian covers other countries, so while the scams may be relevant which is why I have included them, some of the links to government agencies may not. 

The Latest Scams You Need to Be Aware of in 2022 - Experian

CAPASP infographic

Infographic

Don't forget the CAPASP infographic for reporting scams is available in digital and physical form. 

Useful reference tool for anyone to hand out or to keep.  These are proving very popular at our talks. 

Contact against-scams@cambridgeshire.gov.uk for more info.


Action Fraud banner

Contact:

against-scams@cambridgeshire.gov.uk