In this newsletter
Repairs Appointment Tips
 Got an appointment with Repairs coming up? There are some things you can do to help us get your repairs dealt with more quickly:
- Ensure we have your up to date contact details
- Be at home for any repairs appointments. If you need to cancel, please call us as soon as possible.
- Only your child at home? They need to be over 18.
- Ensure that the operative has access to the area they need to work in.
- Please secure your pets.
- Please refrain from smoking upon the operative’s arrival.
- Please make sure the work area is clean and tidy.
Remember, you can report your repair via our online form
Our appointment slots for non-urgent repairs are 8am – 12:30pm (AM) and 12:30pm – 5pm (PM). Please be aware that if your job is an emergency, you will need to be home until we attend as we will be unable to provide a time.
It’s important to tell us if you or other family members have additional needs - for example, the very young or old and people with serious or long-term health conditions, so we can deal with issues more quickly than normal.
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Home Improvements Permission
 With spring in full swing, many of us are thinking about making improvements to our homes. If you are considering significant alterations, you must request permission.
Making a request is easy- simply email tenancy@broxtowe.gov.uk
Please include your name, address and the type of work you want to carry out in your request and we will respond in writing. For more information see:
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Activities at Independent Living
 At our Independent Living schemes, Activities Coordinators organise a wide range of engaging activities designed to foster connection, creativity, and wellbeing. These include:
- Lunch Clubs: Bringing residents together for a warm meal and good company.
- Reminiscence Sessions: Encouraging storytelling and memory sharing to spark joy and connection.
- Music Quizzes: Fun and interactive sessions that combine nostalgia with friendly competition.
- Craft Activities: Hands-on creative workshops that promote relaxation and self-expression.
- NHS App Talks: Supporting digital inclusion by helping residents understand and use health-related technology.
Interested in finding your next home in one of our Independent Living Schemes? Find out more by visiting the
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Housing's Garden Competition
National Gardening Week 2026 celebrates gardening and its benefits.
Housing wants to celebrate the tenants and leaseholders that cultivate beautiful gardens in Broxtowe.
The prizes include £50 or £25 gardening vouchers, afternoon tea and one winner gets a private visit to one of the gardens from the Beeston and Chilwell Garden trail plus tea and cakes!
Entries Close 31st May.
To apply online visit:
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Where are Housing this May?
 Eastwood Walk and Play
On Tuesday 26 May, Housing are attending the walk and play starting with story time in Eastwood Library and ending at Coronation park. If you're in the area please come along.
Housing Influence Panel
On Wednesday 13 May the Housing Influence Panel are meeting to discuss the Homeownership Team and Health & Safety.
If you are a Broxtowe Borough Council tenant, leaseholder or shared owner, and would like to come along to future meetings please call 0115 917 3935 or email housingengagement@broxtowe.gov.uk to let us know.
Neighbourhood Inspections
Housing Officers conduct regular inspections of the estates and communal areas.
We encourage tenants, shared owners and leaseholders to attend. It is your estate, and nobody knows it better than you.
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Selside Court, Chilwell at 10am on Tuesday 19 May
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Valley Road, Chilwell at 11am on Tuesday 26 May
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Fund a Community Project
Did you know we have a Community Fund of up to £1000 that our Housing customers can apply for?
If you have not applied for something like this before and would like to discuss it, please contact Housing Engagement on 0115 917 3935 or housingengagement@broxtowe.gov.uk
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