In this newsletter
Open Days in Independent Living
You're invited to our Spring Independent Living Open Days in May! See what they can offer you, your family or friends.
Get the opportunity to tour the scheme, meet current tenants and discuss how to apply with the team.
- Tuesday 13 May from 1pm – 3pm at The Spinney, Nuthall, NG16 1FN
- Thursday 15 May from 10am – 12pm at Templar Lodge, Beeston, NG9 2JZ
There will be stalls from different agencies and the community to share information about the support they can offer in the local area.
These include: Inspire Libraries, Home Instead and Nottingham Energy Partnership.
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Do you know about our Recharges?
We’d like to remind all tenants of their responsibilities when it comes to certain repairs in their homes. Take a look at our Housing Repairs Handbook for the full list.
If you report a repair that is your responsibility or is due to damage you have caused you may be charged for this. You will be told when you report the repair and given details of how much the repair will cost.
It is particularly important that you follow our advice when leaving your property and ensure that you leave it in a good condition and free of rubbish. You may be charged if you do not do this.
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Home Contents Insurance
The Council insures the structure of your home, but not your home contents (the possessions you would take with you if you moved home).
Would you be in a position to replace your items if you were burgled, had a fire or a burst pipe?
Accidents can happen in the home, and dealing with the damage can cost a lot of money. The Council strongly advises tenants and leaseholders to take out Contents Insurance.
While tenants are free to choose any insurance provider, the Council has a fair deal with Royal and Sun Alliance
From as little as 42p a week for Standard Cover, you could insure up to £4,000 worth of items. £1.02 a week will insure up to £10,000. Additional items such as wheelchairs, hearing aids and bicycles can also be covered for an additional costs.
More information can be found on our website
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Asbestos Safety
Asbestos Safety – What You Need to Know
- Asbestos is safe when left undisturbed
- Many buildings contain asbestos in materials like insulation, floor tiles, and textured coatings
- If asbestos is in good condition and undisturbed, it poses no immediate risk.
The council’s approach to asbestos management
- We maintain an Asbestos Register to track known asbestos in properties
- Regular inspections help ensure materials remain safe
- A removal programme is in place for asbestos that poses a risk.
What to do if you suspect asbestos
- Do not disturb or attempt to remove it yourself
- Report it to Repairs - 0115 917 7777 (Option 2) or email housingrepairs@broxtowe.gov.uk if you notice damage to materials that may contain asbestos
- If you are planning home improvements, check with the council first to avoid disturbing asbestos.
Keeping you safe
- The council follows strict regulations to manage and remove asbestos safely
- Professional specialists carry out all asbestos-related work.
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Recovering Abandoned Property
 Abandonment and not using the property as a main home is tenancy fraud. If you believe a property is abandoned contact the Tenancy Team on 01159173400 or tenancy@broxtowe.gov.uk
Recently, a Housing Officer was investigating a suspected abandonment at a property in Stapleford. Complaints were made from neighbours regarding an overgrown hedge. Investigations found that the tenant was claiming Housing Benefit at another address. With all the evidence that had been gathered the decision was made to end the tenancy and serve a 'Notice to Quit'.
Now the property is with our Voids team and will soon be ready to be let to someone from our Housing Register. The complaint regarding the overgrown hedge can be resolved whilst the property is empty. This would not have been possible without the information from neighbours.
We’re recruiting for Neighbourhood Champions. Are you interested in:
- Being a good neighbour?
- Helping to improve your neighbourhood?
- Sharing neighbourhood feedback?
Find out more about our role and how to sign up on our website.
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Community Garden Week
From 1 to 7 April, Community Garden Week 2025 celebrates the community gardens that make our local areas such vibrant places.
Housing want to recognise the tenants that work together to cultivate communal gardens in the borough. If you live in one of our Independent Living Schemes you can enter the dedicated category in Housing's 2025 Garden Competition.
Your scheme could be win 'Best Independent Living Communal Garden' and a £50 National Garden Gift voucher!
For more information and to apply online:
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Fund a Community Project
Did you know we have a Community Fund that our Housing customers can apply for?
This enables groups to bid for small scale projects that benefit the Council’s Housing customers and the communities they live within.
Tenants at one of our Independent Living Schemes recently made a successful bid for a multi games table to help promote regular exercise and reduce loneliness and isolation.
For more information about the fund and application forms see
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Where are Housing this April?
NEW FOR 2025 - Digital Drop-Ins!
Would you like to know more about housing services but are not able to attend in person meetings? Come along (virtually) to our new Digital Drop In sessions.
The second Friday of each month a different department will be online for an hour to answer your questions from the comfort of your own home.
- Got a question for the Rents and Financial Inclusion team? Drop in virtually on Friday 11 April from 12pm - 1pm on Teams to ask your question!
You can always send your questions beforehand via housingengagement@broxtowe.gov.uk
Keep an eye on our socials and the What's on Where page for the link to join!
Tenant Panel
Join us on Wednesday 9 April from 10am - 12pm at the Council Offices, Beeston, NG9 1AB.
Darren Ibell, Head of Asset Management & Development will be sharing ideas for the new Asset Management Strategy.
Fraser Neasham, Housing Delivery Manager will be asking for feedback on the design guide for New Build properties in the borough.
Housing Customer Network
We are relaunching our monthly evening meetings to share what's currently happening within Housing. We also want to hear your thoughts on Housings different service areas.
Join us at Middle St Resource Centre, Beeston, NG9 2AR on Tuesday 22 April from 5:30-7pm
- Discuss Housing Topics and Influence Change
- Chat to your local Housing Officer
- Listen to how Middle St Resource Centre can support you, your friends or family.
They'll be FREE tea, coffee and biscuits!
Tenants and Leaseholders' Complaints Panel
Join us on Wednesday 23 April from 10am - 12pm at the Council Offices, Foster Avenue, Beeston.
We are running department focused Complaints Panel meetings, so these complaints will all be to do with tenancy related issues.
Please share your views on how the Council could have responded differently to help us learn from complaints and improve our services.
Neighbourhood Inspections
Housing Officers conduct regular inspections of the estates and communal areas. We encourage tenants and leaseholders to attend so that we can gain a better understanding of the issues they may be experiencing within their community.
This month join us at:
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Home Ownership Updates
You can get a discount on the market value of your home when you buy it if you qualify for Right to Buy.
The discount is based on:
- the type of property you’re buying - a flat or house
- the value of your home
- where you live
- how long you’ve been a tenant with a public sector landlord
You’ll usually have to repay some or all your discount if you sell your home within 5 years.
You might get a smaller discount if you’ve used Right to Buy in the past. Right to Buy discount information.
Discount Market Sale is a low cost homeownership product, where a new build property is purchased at a discounted price (20% less than the market value).
To be eligible, you must meet the following criteria:
- Your household income is less than £80,000 per year
- You cannot afford all of the deposit and mortgage payments for a home that meets your needs
- You have a right of residence in the UK
- You have a local connection to the borough of Broxtowe Borough Council
To see which properties are available, visit David Wilson Home’s website - Old Mill Farm.
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Easter Bank Holiday Opening Times
You can view Easter Bank Holiday Opening Times here.
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Nottinghamshire County Council Elections take place on Thursday 1 May 2025. You will need to bring photo ID to vote.
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