In this Newsletter:
Gas Safety Week
 As your landlord, Broxtowe Borough Council has a legal obligation to ensure that gas appliances and pipe work in your home are checked for safety at least once every 12 months.
Our in-house Gas Safe Registered Engineers will carry out these vital checks to ensure they are safe for you and your family to use.
We will contact you when your annual gas servicing and maintenance is due, with an appointment. If for any reason you are not able to keep the appointment, please contact Housing Repairs, who will be happy to rearrange this for you.
For further information about Gas Safety, visit our website where you can download our Repairs Handbook.
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Test it Tuesday
 Test it Tuesday is to encourage everyone to take time to test not just our own smoke alarms, but the smoke alarms of family and friends as well.
Working smoke alarms as we all know save lives, but from time to time we all need a gentle reminder that we need to make sure they are in full working order.
Fires can start at any time and for many reasons. Having a working smoke alarm can make the difference between getting out safely or not at all.
Regular testing of your alarm will give you the peace of mind that should fire start, you will be given the warning you need to escape.
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Right to Repair
 Under the Right to Repair Scheme the Council is
required to carry out certain repairs within a set time
period.
All repairs when logged are assigned a priority. Certain repairs, which fall under this scheme must be done within 1, 3 or 7 working days, depending on how urgent the problem is.
Example of urgent repairs are:
Less urgent repairs could include an extractor fan or some taps not working.
For more information see our leaflet
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First Complaints Panel Meeting
 Housing recently launched a Complaints Panel for Tenants and Leaseholders to gain more involvement and understanding of the Council's complaints procedure.
By bringing your views and experience we hope to learn from complaints to improve our services and empower tenants and leaseholders.
At the meeting we explained the existing Council process, the Housing Ombudsman's Complaint Handling Code. We also provided examples of completed complaints that had already been through the process to encourage discussion around the Council's response and possible remedies.
If you are interested in being part of the Complaints Panel please contact the Engagement Team on 0115 917 3935 or email housingengagement@broxtowe.gov.uk
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Housing's Community Fund
Calling all tenants, leaseholders and members of a community group! Do you have an idea for a project that can benefit the Council’s Housing customers and the
communities they live in?
Housing can award grants of up to £1000 per application.
Funding can be granted for a variety of projects and activities including workshops, practical equipment and community events. This can be anything from repair workshops and community gardens to digital initiatives and artistic projects.
For more information, guidelines and the application form, see the link below.
If you have not applied for something like this before and would like to discuss it, please contact Housing Engagement on 0115 917 3935 or housingengagement@broxtowe.gov.uk
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Home Contents Insurance
The Council insures the structure of your home, but not your home contents (the possessions you would take with you if you moved home).
Would you be in a position to replace your items if you were burgled, had a fire or you had a burst pipe?
Accidents can happen in the home, and dealing with the damage can cost a lot of money. The Council strongly advises tenants and leaseholders to take out Contents Insurance.
You can do this either through making your own private arrangements or by printing and completing the application form below. Once complete, the form needs to be returned to RSA – Uris Group directly using the details on the form.
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Where are Housing this September?
 Housing will be running a series of 'Pop Up' events within your neighbourhood over the next couple of months.
Employees will be on hand to discuss tenancy and neighbourhood concerns. We’ll also have lots of information about how you can help develop Housing Services, or you can just pop along to say hello and meet some of the team.
See below the schedule for this month:
Tuesday 3rd September in the North of the Borough
- 10am on Lindley Street, Eastwood
- 12pm on Church Walk, Brinsley
- 3pm on Bartons Close, Greasley
Wednesday 4th September in Bramcote
Tuesday 10th September in the North of the Borough
- 10am on Clumber Avenue, Brinsley
- 12pm on Princes Street, Eastwood
- 3pm on Pickering Avenue, Eastwood
Wednesday 11th September in Stapleford
- 9am in Montrose Court
- 11am in Peatfield Court
- 2pm on Copeland Avenue
Come along and we’ll help answer your Housing related questions.
For the full list see the link below
Housing will be attending the Green Festival on Saturday 21 September from 12pm - 3pm at Coronation Park, Eastwood, NG16 3LQ.
Green Festivals are a great way to spend some time with the family while learning about the ways we can all make more sustainable choices in our day-to-day lives.
It is free to attend, and with various stalls managed by local people, small businesses and groups, there are plenty of fun activities for all ages - including arts and crafts, music, local food vendors and games.
There will be interactive stalls and fun activities for children and adults alike and guests will learn from leading experts about topics such as Recycling, Composting, Climate Change, Wildflowers, Biodiversity and much more.
Neighbourhood Inspections
Broxtowe Borough Council tenants and leaseholders are invited to Neighbourhood Inspections with Housing Officers in their local area.
Have your say on what matters most to you, such as highlighting areas that may require improvement, ensuring areas with Council housing in the Borough are kept tidy, fly tipping is removed and repairs are reported.
This month, join us at:
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Stapleford Memory Cafe
 A voluntary group where carers and their loved ones living with dementia or memory loss can come and relax.
They meet Wednesday fortnightly to support each other, through singing; craftwork; quizzing and reminiscing.
If you are interested please go to The Equalised Club, Albert Avenue, Stapleford, Nottingham, NG9 8ET every other Wednesday from 2-3:30pm.
This month it is 11th and 25th September.
For more information contact jayne.daykin@ntlworld.com
Mobile: 07796651950
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