In this Newsletter
Tenant Satisfaction Survey
Thinking about the condition of the property or building you live in, how satisfied or dissatisfied are you that Broxtowe Borough Council provides a home that is safe?
Council Tenants, questions like this will be whizzing your way over the next couple of weeks!
It would be great if you could share your views in the Tenant Satisfaction Survey and send it back to us.
You'll also have the chance to be entered into a prize draw to win either a £50 or £25 shopping voucher!
Money Talk
Pension Credit
Are you over the state pension age or know someone who is?They could be entitled to a Pension Credit top up.
Who is eligible for Pension credit?
- If your single weekly income is below £201.05
- If you and your partners income is under £306.85 (in some circumstances you may still qualify, even if you income is higher)
Chat to one of the Financial Inclusion Team by calling 0115 917 3658 or emailing financial.inclusion@broxtowe.gov.uk
Universal Credit Migration
Since September, the Department for Work and Pensions (DWP) has started managed migration to Universal Credit. They'll be writing to people whose tax credits or benefits are ending.
You may receive a Migration Notice and if you do, you must claim universal credit by the date on the letter. If you don't apply by the deadline, the DWP will be able to stop your existing claim.
Rent Free Weeks
There are two rent free weeks coming up in December!
If your rent account is up to date and you are not in arrears or have a payment plan in place, you will not need to pay rent for the following weeks:
- w/c 18 December 2023
- w/c 25 December 2023
Please ensure that if you are in rent arrears or have a payment plan in place you continue to make payments for these weeks.
The Housing Income Team are here to help, if you need to talk to us about your rent account, the sooner you do this, the easier it will be for us to help you.
housingincome@broxtowe.gov.uk or call 0115 917 3658
Management of the Communal Area Policy
We’re looking to update our Management of Communal Area Policy and would like to hear your thoughts on the subject.
Take a read and let us know if you feel there is anything missing from the policy?
You can share your views by emailing housingengagement@broxtowe.gov.uk or calling us on 0115 917 3935.
Where are Housing this Month?
Beeston Lights Switch On
If you haven't had the chance to come see us at the Stapleford and Eastwood Christmas Lights Switch on, come along to Beeston on Saturday 2 December.
Talk to Tenancy
Come chat to Caleb, one of the Housing Officers for Eastwood.
Have the chance to discuss issues and ask questions around your tenancy. You can also find out the ways you can get involved with Housing.
Monday 18 December from 1pm - 3pm at Glebe House, Linwood Crescent, NG16 3HD
These meetings are for our General Needs tenants only. If you are an Independent Living tenant, please look on your noticeboard for your next Housing Surgery or call the hub on 0115 917 3125.
Tenant Information Network
Join us for our next Tenant Information Network meeting on Monday 4 December at Lombardy Lodge, Toton, NG9 6EE from 5.30pm - 7pm.
Get the Government download on Housing, hear from the Income team, let's talk local and get together in small groups to share ideas as part of the Housing Roundtable discussions.
Green Doctor: Learn about the different ways the Green Doctor can help you reduce your energy bills, stay warm and discover great ways to avoid future costs.
Neighbourhood Inspections
Broxtowe Borough Council tenants and leaseholders are invited to Neighbourhood Inspections with Housing Officers in their local area.
They will enable you to have your say on what matters most to you, such as highlighting areas that may require improvement.
Health and Wellbeing Day
Our Financial Inclusion Officers will be attending the 'Stapleford Health and Wellbeing event' on Thursday 30th November from 10am - 2pm at the Stapleford Community Centre (Cliff Hill) Stapleford, NG9 7HD .
Tenants, pop along and chat to them about the different ways they could support you.
Rough Sleepers
Do you know what to do if you spot someone sleeping rough in Broxtowe this winter?
Please contact us on 0115 917 3439.
Our Street Outreach Team will try and positively engage with and advise rough sleepers with in the Broxtowe Borough.
Energy Saving Tips
There are things we can all do to be more energy efficient. Many are completely free and can save you money too!
Follow these helpful energy saving tips to see where you can make savings:
- Turning your thermostat down by just 1°C can save you as much as £80 per year.
- Layer up. Wearing more jumpers, socks and slippers around the house and putting an extra blanket on the bed means you won’t be tempted to turn the heating up.
- Take it slow. To save energy try using a slow cooker to cook throughout the day – they only use about as much energy as a light bulb.
- Only fill your kettle up with the water that you need
- Ninety per cent of a washing machine’s energy expenditure is spent heating the water, so if you wash your clothes at 30°C, you can save a third on your washing bills.
Visit our website for more energy saving tips around the home.
The Green Doctor have been popping along to our Independent Living scheme coffee mornings to support tenants to be more energy efficient and save money.
'It was great to look together to see if I was on the best tariff with my energy supplier. They also fitted new energy light bulbs for free, thank you!'
Groundwork's Green Doctors provide free advice to help save energy and money, supply and fit energy efficient measures and access financial help.
greendoctor@groundworknottingham.org.uk or call 0115 978 8212
Recycling this Festive Season
With Christmas approaching, many households have more waste to dispose of. Do you know what can be recycled in your green-lidded recycling bin and glass bag or red-lidded bin?
Ensuring the permitted items are only disposed of, will ensure that waste collected can go be recycled. Wrong items can mean that a whole lorry load is un-recyclable. The most common items that make a load un-recyclable are:
- Plastic pots, tubs and trays
- Plastic film
- Glass
- Tetra paks (or cardboard cartons)
- Textiles
If you live in an area where you have communal bins, please ensure you are using the correct bin for the waste being disposed of and the areas are kept clean and tidy.
Bank Holiday Opening Hours
You can find the Council opening hours over the festive period by visiting the Bank holiday web page.
What to do in an emergency?
If you have an emergency housing repair when the Council Offices are closed, please call 0115 917 7777.
Please only use this service for real emergencies. Visit our website for more information on Emergency Out of Hours Repairs.
Free Trees
The Environment Team are offering 800 free UK native trees to Broxtowe residents.
You must be an active Green Rewards user and log your actions at least once a month to be able to claim a free tree.
When you complete our online application form, please carefully type in the same email you use for your Green Rewards account.
They are giving away the following varieties:
- Rowan
- Elder
- Spindle
- Silver Birch
They have selected these species as they are beneficial to local wildlife and great for pollinators. They are also native to the UK, grown and supplied from a UK nursery.
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