In this Newsletter:
Bank Holiday Opening Hours
During the Easter period, the Council Offices opening times are as follows:
- Thursday 6 April – 8:30am – 5:00pm
- Friday 7 April – CLOSED
- Monday 10 April – CLOSED
- Tuesday 11 January – 8:30am – 5:00pm
Further information and details of changes to waste and recycling collections can be found here.
What to do in an emergency
If you have an emergency housing repair when the Council Offices are closed, please call 0115 917 7777.
Please only use this service for real emergencies. Visit our website for more information on Emergency Out of Hours Repairs.
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Right to Buy
Right to Buy Discount Information for Secure Tenants
Tenants applying to purchase their home through the Right to Buy Scheme should be advised that from 6 April 2023, the maximum discount is £96,010 across England (£127,940 in London).
Changes to the discount are based on the previous Septembers’ Consumer Price Index (CPI) figure, and any increases are implemented in the following April each year.
These discounts will apply to applications which are served on the landlord by the tenant on or after 6 April 2023.
The discounts do not apply retrospectively to applications made before 6 April 2023.
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Mediation for You
The Broxtowe Mediation Partnership offers free, impartial and unbiased support to individuals to help them explore ways in which their conflict may be resolved.
It's a safe, neutral and non-judgemental environment where you feel safe to talk through issues with a view to long term resolution.
This is a partnership between Citizen Advice Broxtowe, Broxtowe Youth Homeless and Broxtowe Borough Council.
Find out how you can access the service by visiting Broxtowe Mediation Partnership.
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Where is the 'RIG on the Move' this Month?
Join us for our next evening 'RIG on the Move' meeting on Monday 3 April at Greenwood Court, Cator Lane, Chilwell, NG9 4BW from 5.30pm - 7pm.
Find out about our latest performance figures, Housing Updates, the Community Fund and how to become a Neighbhourhood Champion.
Daytime RIG
This month we also have our daytime RIG meeting. This meeting has an agenda, where tenants and leaseholders have an in-depth discussion on service areas and suggest recommendations.
Items on the agenda include the big Regulatory changes coming to Social Housing including the new Tenant Satisfaction Measures.
Tuesday 11 April at the Council Offices, Beeston.
If you'd like to attend, please email housingengagement@broxtowe.gov.uk
Open to all tenants and leaseholders, both General Needs and Independent Living.
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Welcome to our New Activities Coordinator
In January, we recruited a third Activities Coordinator to work with tenants in our Independent Living Schemes, which is fantastic!
Rachel Harrison, Activities Coordinator says (right, above) says 'I am really enjoying my new role so far and have loved meeting everyone. I am very much looking forward to getting to know all the tenants and having lots of fun times together'.
Having an additional Activities Coordinator will give the team more time to spend on their given Independent Living schemes. They will also have more time to run 1-2-1 sessions with those who are vulnerable and furthermore create a larger programme of activities and events.
You may have seen the lovely Rachel in previous communications as she is one half of 'Let's ABBA Party', an ABBA tribute band that have previously been in our schemes to sing to tenants. Take a look at our new Activities promo video - you may be able to spot her!
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Housing Jargon Buster: Neighbourhoods
Here are a few phrases that our Neighbourhoods Team use:
Neighbourhood Coordinator: aka Housing Officer, a person employed by a local authority or housing association to carry out a range of Housing Management duties.
ASB: Anti-Social Behaviour 'Acting in a way that causes or is likely to cause harassment, alarm or distress. To be anti-social
behaviour, the behaviour must be persistent.'
Introductory Tenancy: is granted for a period of 12 months during which time you must meet with your Neighbourhood Coordinator at months one, four and nine to discuss the progress of your introductory tenancy.
Secure Tenancy: As long as the introductory tenancy is conducted in a satisfactory manner with no breaches of tenancy, it shall become a secure tenancy after 12 months. Secure tenants and have a range of additional rights covered in
the Housing Act 1985.
Joint Tenancy: Where two or more people share a property and the tenancy agreement for the property. If one joint tenant doesn’t fulfil their obligations, such as paying the rent, the others must make up for it.
Are there any more phrases you've heard and want to know what it means? Send us an email at housngengagement@broxtowe.gov.uk
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Great British Spring Clean
It's the Great British Spring Clean! So, here are some top tips to help you reduce waste and keep your community tidy.
- Bulky Items? Use our service to get rid of those items quickly. Visit our Bulky Waste Webpage for more details.
- Don't throw it in the communal areas. Doing so is a fire risk and you could be charged for its removal. Don't need it? Get rid and head to a Recycling centre.
- Grab some house plants. They brighten up your home and provide clean air.
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Report it. See any fly tipping, repairs or missed bins etc... report it. If you want to report anything to do with roads, please contact Nottinghamshire County Council.
- Tidy up that garden. You can enjoy the space you have created by getting your garden summer ready.
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Threatened with Homelessness
Everyone should have a roof above their head. So, if you're threatened with homelessness or are homeless or rough sleeping, please contact the Housing Options Team.
Here are some of the ways the Housing Options Team can support you:
- Assessing your current housing situation and working out what your needs and requirements are
- Advising you on steps to take to prevent your homelessness and stay in your home
- Make referrals to support agencies that we believe could assist you
- Helping you to make a housing plan so that you can work towards the next steps to find a permanent home.
For more information visit our Housing Options webpage.
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Well for Work
Well for Work is a programme that offers personalised employment support to unemployed people who are facing barriers to work.
With Well for Work, you’ll be given the support you need to start overcoming these barriers, helping you to feel more confident when it comes to finding work.
The focus is on you and your health. We’re here to help you make changes that will benefit you for life. Through Well for Work, you’ll be able to gain qualifications, receive housing and financial support, access therapy services and find a job that works for you.
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'Recycle Right' with the free MyNotts app and Recycling Checker
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