Your Housing News

View as a webpage

In this newsletter:


Bank Holiday Opening Hours

Christmas Open Hours - Picture of Beeston Offices

During the festive period the Council Offices opening times are as follows:

  • Friday 23rd December – 8:30am – 4:30pm
  • Monday 26th December – CLOSED
  • Tuesday 27th December – CLOSED
  • Wednesday 28th December – 8:30am – 5:00pm
  • Thursday 29th December – 8:30am – 5:00pm
  • Friday 30th December – 8:30am – 4:30pm
  • Monday 2nd January – CLOSED
  • Tuesday 3rd January – 8:30am – 5:00pm

Further information and details of changes to waste and recycling collections, can be found here.

What to do in an emergency?

If you have an emergency housing repair when the Council Offices are closed, please call 0115 917 7777.

Please only use this service for real emergencies. Visit our website for more information on Emergency Out of Hours Repairs.

Top of page


It’s an Independent Living Christmas!

Tenants at christmas at templar lodge

Independent Living schemes across the Borough have been getting ready for Christmas, with lots of festive cheer and activities taking place throughout December.

From Christmas dinners, pantomimes, school performances and decoration making, there’s been so much for tenants to get involved with on the run up to Christmas.

A duo from Northeast Producers provided a fun filled, entertaining version of A Christmas Carol for over 60 tenants.  They commented on how good the performance was and how much they enjoyed it.  The laughter at the jokes and antics of Scrooge and the Christmas ghosts filled the room with lots of cheer and was followed by a Christmas carol singalong.

Northeat panto duo performing a christmas carol

George Spencer Academy entertained tenants with a performance from their Swing Band with a medley of Christmas and swing songs.  All tenants really enjoyed singing along and joining in with actions for 'The 12 Days of Christmas'.

George spencer students performing to rockwell tenants - music

Choirs from Sunnyside Spencer Academy and The Lanes Primary School visited a couple of schemes to entertain tenant with Christmas songs. 

The tenants loved hearing the children sing for them and the schools said it was so good to be back performing after a couple of years' break.

sunnyside spencer students singing to southfields tenants

Sycamore Dining have provided Christmas dinners across a number of schemes, with the proceeds being donated to Nottinghamshire Scouts.

Did You Know?

We have 22 Independent Living schemes across the Borough, with communal facilities for tenants to socialise in and enjoy activities.  Our dedicated Activities Coordinators run a variety of activities each month and work with tenants to deliver, or support, a packed programme tailored around tenants’ needs.

Currently there are seven ready to let Independent Living properties available through Homesearch and more due to become available soon.

Independent Living is available for anyone over 60 with a connection to the Borough, whether you are looking to downsize, want more social interaction or after a move closer to family.

More details of how to apply for Independent Living accommodation and what the service can offer are available on our website.

Independent Living

Top of page


Worried About Your Bills?

women on the phone, with a cup of tea, bills in hand

You are not alone.  Our Financial Inclusion Team are here to help, with advice available to all our tenants with the aim of improving income and living standards.

Our Financial Inclusion service offers free, confidential and impartial advice and advocacy to tenants on benefits, making sure you’re claiming all you’re entitled to and help with benefit forms.  They can also help with debts from preparing financial statements and offering budgeting advice, to advice around debt management.

Contact the team at financial.inclusion@broxtowe.gov.uk or call 0115 917 3658.

Top of page


Well for Work?

Well for work - text, purple background

Well for Work offers employment support and training for any resident of the Borough who is 15 and over.

If you are unemployed and looking to gain employment, Well for Work could provide you with the support you’ve been looking for.  It doesn’t matter if you’ve been unemployed for a while, or just for a day, you may still be eligible for support.

Well for Work can help you:

  • Gain entry level qualifications, such as Maths and English
  • Obtain CV writing and interview skills
  • Work through a tailored plan for your employment aspirations
  • Sustain your employment with continued support after finding work

One recent participant in Well for Work told us:

“I would just like to thank you.  With the help of my mentor, which you supplied, I have now secured a position as a 111 operative.  This is amazing.  Due to my disabilities finding the correct work was difficult.  Thanks once again.”

Why not see what Well for Work can do for you?

Find out more here

You can also contact the Income Team at housingincome@broxtowe.gov.uk or call 0115 917 3568 for a referral to be made.

Top of page


Brew Monday

brew monday - 2 mugs and teapot in orange and blue

This Brew Monday, 16th January 2023, Samaritans is reminding everyone to reach out for a cuppa and a catch-up with the people you care about.

Samaritans say:

“The third Monday in January is sometimes referred to as ‘the most difficult day of the year’, but this is a myth.  We know there is no such thing as ‘Blue Monday’, we all have our good days and our bad days and those aren’t for the calendar to decide.

So we say it’s time to stop this myth about Monday being ‘blue’ and instead start a conversation over a brew!  Reach out and connect with family, friends, colleagues and loved ones.

We can always make time for a cuppa and a catch up.  It doesn’t matter if it’s a Monday morning or Saturday night, or if you’re drinking green tea, black coffee or orange juice.  If you’re sharing a cuppa and listening, you’re doing it right.”

Visit the Samaritans Brew Monday web pages for everything you need to have a Brew Monday, including:

  • How to be a good listener
  • Hosting a Brew Monday event
  • Planning a virtual Brew Monday event

Brew Monday

Top of page


Christmas Bin Collection

Bin collection for Xmas 2022. Xmas tree in the background