Your Housing News for April

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In this newsletter:

Do You Know What Repairs You're Responsible For?

Pointing the boiler pressure gauge - below 1

Do I have to refit my toilet seat or replace a broken plug and chain on my sink? The answer to both is yes.

35% of respondents who completed our 2021 STAR Survey said they didn’t know what repairs they were responsible for.

The Council is responsible for the vast majority of repairs within your home, however the Repairs Handbook explains your responsibilities as a tenant.

Download our Handbook and have a read of the handy guides inside, from re-pressurising your boiler to bleeding your radiators!

Download Handbook

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Right to Buy

From the 6th April 2022, new applications for the Right to Buy will be entitled to a maximum discount of £87,200.

The existing maximum discount of £84,600 applies to applications made before 6 April 2022.

For further information or to enquire about the Right to Buy, please email or contact the Strategy team on 0115 9173935.

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Mediation for You

broxtowe mediation logo

The Broxtowe Mediation Partnership is a confidential service run by Broxtowe Youth Homelessness (BYH) and Citizens Advice Broxtowe (CAB) for residents of the Broxtowe Borough.

Mediation is a way to resolve issues when there is a disagreement between parties.

Mediation is held by a neutral person (a 'mediator'). The mediator is impartial; they do not take sides. They’re there to help everyone involved find a solution they can all agree to.

If you’re in need of advice or mediation, please contact Citizen Advice Broxtowe. Referrals are preferred by e-mail at

They can also be contacted by phone on 01773 768363

Get Advice

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Threatened with Homelessness?

person sitting on side of the road with backpack - head in hands

Everyone should have a roof above their head. So, if you're threatened with homelessness or are homeless or rough sleeping, please contact the Housing Options Team.

Here are some of the ways the Housing Options Team can support you:

  • Assessing your current housing situation and working out what your needs and requirements are
  • Advising you on steps to take to prevent your homelessness and stay in your home
  • Make referrals to support agencies that we believe could assist you
  • Helping you to make a housing plan so that you can work towards the next steps to find a permanent home.

Contact the Team

For more information visit our Housing Options webpage

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How to Bid on a Property

Midlands Drive Homes

All signed up to Broxtowe Homesearch and ready to bid, but not sure how?

The easiest way to bid for a property is to access your account online where you can view available or soon to be available properties and place bids on the properties that you would be interested in.

If you do not have access to the internet and have nobody that can help you then we can activate automatic bidding on your behalf. This means that bids will be placed for you at the end of the advertising cycle.

How many properties can I bid for?

You can bid for up to three properties in each advertising cycle.

Bid Here

For advice and support please contact the Allocations Team on or call 0115 917 3347

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Small Adaptations with Capital Works

half step and handrail

Our Capital Works team carry out a range of adaptations to allow tenants to remain in their homes. As well as the big projects like installing wet rooms, Capital Works can also do smaller jobs too.

For example, installing a half step to a front door with hand rails. This can make such a difference to someone who is struggling to get in/out of their home and is afraid of tripping or falling.

No adaptation is too small, from adding a key turner to changing  taps to lever taps for arthritic fingers.

These little changes can really benefits someone's home, and ensure they feel secure and safe with adaptations to suit their needs.

Find out More

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Well for Work

Getting ready for work. Women with coloured hair smiling

We want to help you get #WellforWork. This means we work with you to tackle the barriers you might be facing – mentally, physically or financially, to make sure you have the helping hand you need every step of the way.

If you have a disability that’s effecting your ability to find a job or get into work, we have specialist advisers on hand to help you with a huge range of things – from support finding an employer that suits your needs, right the way through to help getting to work.

We want you to know we’re a safe space for people in recovery and can work together at a pace that suits you to support you with your mental health, work and training.

There are plenty of opportunities to find work that suits your abilities. Our advisers can help you to find them and support you as you apply, succeed and flourish.

Well for Work

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Say Yes to Digital

Lots of people smiling together - head and shoulders

Getting involved with Housing can be super quick when you do it online. It can be around 5 minutes or less! So, just because you’re busy doesn’t mean you shouldn’t be able to share your view.

  1. Join our Housing Customer Facebook Group. Get involved with polls, find our good news stories and sharing your views
  2. Sign up to our Email Me Housing newsletter. Receive monthly email bulletins about what’s happening in housing
  3. Received a service from us? Fill out one of our Customer Satisfaction Surveys
  4. Sign up to 'Your Voice, Your Views' and tell us how you want to get involved 
  5. Keep an eye for consultations that affect your local area
  6. Follow the Councils Social Platforms: Facebook & Twitter

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Great British Spring Clean

25th March - 19th April

Great British spring clean - One bag big difference

It's the Great British Spring Clean! So, here are some top tips to help you reduce waste and keep your community tidy.

  • Bulky Items? Use our service to get rid of those items quickly. Visit our Bulky Waste Webpage for more details.
  • Don't throw it in the communal areas. Doing so is a fire risk and you could be charged for its removal.  Don't need it? Get rid. Recycling centres are open!
  • Grab some house plants. They brighten up your home and provide clean air.
  • Report it. See any fly tipping, repairs or missed bins etc... report it. If you want to report anything to do with roads, please contact Nottinghamshire County Council.
  • Tidy up that Garden. You can enjoy the space you have created by getting your garden summer ready.

Join the Challenge

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International Women's Day

Broxtowe Womens Project. International Womens day event

On International Women's Day (Tuesday 8th March) Broxtowe Women's Project hosted an event to celebrate the power of women. 

Broxtowe Women’s Project were joined by survivors of Domestic Abuse, their families, the Mayor for Broxtowe, Housing, and other special guests to celebrate the collective power of women and look back on a year of incredible achievements.

This included exhibitions at the National Justice Museum and Stapleford Library, fundraising events, a printed publication and White Ribbon accreditation. But most importantly, their continued work supporting hundreds of women, children and young people experiencing Domestic Abuse.

BWP’s Partnership Manager, Chris Harris, said: “Our Break the Bias exhibition to mark International Women’s Day creates another opportunity to use women’s artwork to continue important conversations.

"We are incredibly grateful to the brilliant women who have produced the work, we respect their creativity, generosity of spirit and bravery in articulating their experiences.”

You can read the full article on Broxtowe Women's Project website

Domestic abuse can happen to anyone, if you need support or guidance visit our website or if you're in immediate danger please call 999

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Property of the Month

Front of gutersloh court -
Gutersloh court activity

Gutersloh Court

Close to Stapleford Town Centre and 30 seconds from the local shop!

  • Private accommodation with fitted kitchen and bathroom
  • Onsite Parking
  • 24 Hour Tunstall Call System
  • Social Activities delivered by Activities Co-ordinators
  • Laundry Room and Quiet Room
  • Communal Lounge with kitchen facilities
  • Personalised contact with Independent Living Co-ordinators

Properties Available Now

Find Your Home

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Mask, Distance and Wash Hands